Staff Responsiveness
Many customers praised the leasing and maintenance staff for being helpful, friendly, and responsive to inquiries and maintenance requests.
Safety Concerns
Several reviews highlighted issues with safety, including vehicle break-ins, theft, and ineffective security measures such as non-functional gates.
Maintenance Issues
Numerous complaints were made regarding slow maintenance responses, broken amenities, and unresolved maintenance requests.
Community Atmosphere
Residents appreciated the peaceful environment, beautiful scenery, and sense of community, although some noted issues with cleanliness and wildlife management.
Pricing Transparency
Customers expressed frustration over rising rents, lack of transparency in pricing, and unexpected charges related to utilities and amenities.