BB
Barbara Burgess
Jan 6, 2026
It was a wonderful move-in experience. It was welcoming, professional, thorough and efficient. Met all of our needs. Happy to be residents.
I’m a bit late in leaving this review(like 2 years late) but I recently reflected on the entirety of this situation and I feel like the experience should be shared. I knew I was no longer going to stay at my former apartment in downtown Seattle, so I began touring local apartments. My first tour was with Tower 801. Jennifer provided me a tour that felt standard & didn’t necessarily feel like she was attempting to sell the apartment/community to me but she did a standard, okay tour. Following the tour, I let her know I wanted to complete an application. I was re-directed to how to complete it & what information to submit. I completed all the requested steps quickly and received confirmation it was received. This was the last time I heard from Tower 801.
Although I did not hear from Tower 801 again, not even to decline or approve the application(which in itself feels illegal), I did hear from my former apartment that there were concerning questions asked of them from Tower 801 about my financial abilities that was outside of the normal questions they typically receive. They were so concerned that they reached out to me. I don’t think you understand—whatever was asked was so out-of-line that my apartment’s management team felt the need to alert me. They didn’t state anything odd about their interactions with any other apartments who were reaching out to them…just Tower 801. Luckily, I was already approved for the apartment I REALLY wanted/currently live in so I let it go BUT I think all should be weary of Tower 801 and their discriminatory practices. I am a Woman of color with great credit—99% payments on-time, 785–no missed months of rent EVER, I make 6 figures, hold a professional business role, etc. So why did I NEVER hear back from them? Why were they asking potentially concerning questions about me…enough that my former apartment management team would WARN me? I highly recommend avoiding this place. If they make their minds up about you for whatever reason, they’ll simply steal your money and you’ll never hear back from them again. It’s either discrimination, flat out scamming people or both. To this day, I don’t know but I’m so thankful it didn’t work out(judging by the reviews) & I ended up landing in a happy, safe, WELL-KEPT and FUNCTIONING luxury apartment. Thank you, Tower 801💗
JI
Jasmine Ingram
Aug 30, 2023
The leasing and management team are amazing! The apartments are lovely and I’m excited to submit and application and be apart of this community!!!
RH
Robert Hickok
Feb 19, 2022
I recently stopped by Tower 801 to see if they had anything available. I was met by a young lady I believe her name was Jennifer. This young lady was polite and professional and answered all my questions. I also met the manager Deanna. This lady was so impressive, I can see why the team is a well-oiled machine. Their customer service is the best I have found in Seattle. I will be coming back and this time I will have my Wife with me so she can look at this amazing property.
I would strongly advised everyone to think twice before moving to this apartment. I just terminated my lease with them due to relocation and I was billed with an extra $349.14 charges after forfeiting all the $600 deposit. The reason was carpet replacement which I didn't recall damaged/stained the carpet (by the way, only the bedroom was carpeted).
Other than this, this apartment does not have individual meter and the residents of the same floor share the monthly utility bills etc. I lived here alone and every month, my utility bill hit $150 or more, which is double than my previous apartment, which I turned the air conditioner / heater all year round. The maintenance team appeared to be diligent in keeping the building in shape, however, it is a very challenging task considering the inherited problems due to an aged building. Please expect constant elevator break down, no hot supply throughout certain floors and units, and leaking at the lobby during rainy days, main entrance closure due to repair work, and homeless people screaming at your balcony throughout the nights. Hereby attached the move out statement for your reference, search for "Other Reimbursed Cost" that you never understand why, and they are using a system where you need to extra $1 for making online rental payment per transaction. Think twice!