Staff Performance
Customers consistently praised the staff, particularly Robert and Genaro, for their friendliness, responsiveness, and exceptional service.
Maintenance Efficiency
The maintenance team, especially Robert, received high marks for their quick response times and effective problem-solving skills.
Community Atmosphere
Residents appreciated the sense of community fostered by staff events and the welcoming environment created by the team.
Location and Amenities
The building's prime location and well-maintained amenities, including stunning views and a rooftop lounge, were frequently highlighted as major positives.
Mixed Tour Experience
Some potential residents reported a negative experience during tours, citing unprofessional behavior from staff.