2000 Lake Washington Apartments

Reviews

• CT

  Cris Taba

  1 day ago
  1.0
  I rarely leave negative reviews, but I have to agree with others who have mentioned issues with the manager, Madison. I moved in almost a month ago. While the location is great, my experience with management has been extremely disappointing. There has been constant misinformation, miscommunication, misunderstandings, and a complete lack of responsiveness. Emails go unanswered for days—or even weeks—and phone calls to the office are rarely picked up. I’ve been waiting nearly two weeks for a clarification email about a concession and deposit issue, and I still haven’t received a response from her. The only time I received quick responses was before I moved in, when it was time to sign the lease. I want to be clear that I have no complaints about the leasing agent, Trisha, or the maintenance team. Jeremy and Hunter deserve 5 ⭐️⭐️⭐️⭐️⭐️stars—they respond quickly, do great work, and genuinely care about keeping things running properly. However, with the manager Madison, there has been ongoing miscommunication and misunderstanding, even before I moved in. Her being “new” does not excuse the lack of timely communication with residents. There’s more I could mention—for example, she failed to place the order to replace the carpet before my move-in date, even though we discussed it two weeks beforehand. The carpet ended up being replaced on the actual day I moved in. The apartment also wasn’t properly cleaned (though I did receive a $100 credit). On top of that, she didn’t provide the correct information about the deposit and move-in costs to Trisha, who was left to handle it without Madison being present that morning. Overall, this has been a very disappointing start to my experience living here.
• LB

  Lauren Butz

  Nov 7, 2025
  1.0
  My experience living here was subpar; the hot tub, sauna, and pool were frequently closed or out of order and parking was a disaster. If you live on the first floor your porch will probably flood every time it rains or they use the sprinklers. I agree with previous reviews that mention extra added fees that made the already expensive rent even more expensive. My worst experience is with the management, it seemed like there was always someone new, most times when I called no one would answer and I would be looped back to the beginning so I could never leave a voicemail. After moving out I had not received any a letter regarding the status of my security deposit or a checklist of conditions from the move out inspection, which I was told I would be given to me within 30 days, as required by Washington state law. After more than 30 days I then reached out to them asking for an update about my security deposit I was finally given a statement that I owed more than my security deposit in damages, I asked the Community Manager Madison Diltz to please connect me with the move out specialist or the manager on duty/staff when I moved out to discuss this issue and I was then never contacted again. To call these "luxury apartments" is a quite frankly a joke.
• EM

  Erfan Mirzai

  Oct 25, 2025
  1.0
  I don’t usually leave reviews, but living at 2000 lake Washington apartments was such a nightmare that I feel like I have to warn people. The rent here is already high, and on top of that, they added an extra $200 in hidden charges that weren’t clearly explained in the lease agreement. So the price you think you’re paying isn’t even close to what you’ll actually end up spending. Also the apartment managers are really rude. The place looks nice in photos, but once you move in, everything starts falling apart. There were constant issues and you could find mold everywhere especially in bathroom and kitchen. For around a year Sauna and pool were out of use and under construction although they promised to open it soon. Also, every time I tried to get help from management, they either ignored me or took forever to respond. When they finally did, it was always a cheap temporary fix. It’s honestly insulting how expensive this place is for the poor quality you get. They raise rent every year but never improve anything. You’re paying “luxury” prices for an experience that’s anything but. Living here was stressful and disappointing from start to finish. If you value your money and peace of mind, stay far away from this place. There are plenty of better apartments out there that actually care about their tenants and are upfront about their pricing. And with 600$ deposit I did get zero dollar back Don’t recommend this place
• JM

  Jana Macklin

  Sep 30, 2025
  5.0
  I really appreciate the responsiveness of both the apartment management team and the maintenance staff! They have always been awesome, professional and helpful.
• QS

  QuantumLab Solutions

  Sep 26, 2025
  1.0
  Black mold growing in my apartment after flood damage! Kitchen and closet damage to lower level apartment

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