Staff Performance
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Genesis and Alex.
Maintenance Issues
While some reviews noted quick and efficient maintenance responses, others reported ongoing issues with repairs and unresolved maintenance requests.
Parking Problems
A significant number of reviews expressed frustration over limited parking availability, high costs for additional spots, and issues with towing.
Community Conditions
Several customers mentioned cleanliness issues, including overflowing trash and poorly maintained common areas, which detracted from their overall experience.
Communication Challenges
Numerous reviews highlighted poor communication from management, including lost documents and unresponsive staff, leading to dissatisfaction among residents.