Brand Certified
Aspen Heights
3.8(135 reviews)
Certified by Aspen Heights • Feb 22, 2026
Business Details
3125 cottonwood ln, Pullman, WA
99163, United States
Certified by Aspen Heights • Feb 22, 2026
(509) 503-1050
Certified by Aspen Heights • Feb 22, 2026
https://www.aspenpullman.com/?switch_cls[id]=65688&utm_source=a53_gbp_website&utm_medium=organic
Certified by Aspen Heights • Feb 22, 2026
About
Certified by Aspen Heights • Feb 22, 2026
Apartment BuildingApartment Rental Agency
Discover premium student housing in Pullman! Our spacious 2-bedroom, 3-bedroom, 4-bedroom, and 5-bedroom apartments are designed for WSU Pullman students, offering convenience, comfort, and top-tier amenities. Perfect for your college lifestyle—reserve your spot today!
Details
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible seatingAvailable
Location
Certified by Aspen Heights • Feb 22, 2026
Hours
Certified by Aspen Heights • Feb 22, 2026
Reviews
3.8
135 reviews
5 stars
89
4 stars
5
3 stars2
2 stars
5
1 star
34
What are people saying?
AI-generated from recent customer reviews
Management Issues
Numerous reviews highlighted poor management communication, unresponsiveness, and frequent changes in management, leading to frustration among residents.
Maintenance Concerns
Many customers reported ongoing maintenance issues, including unresolved electrical problems, high utility bills, and slow response times for repairs.
Positive Staff Interactions
Despite management issues, several reviews praised individual staff members for their helpfulness and friendliness, creating a welcoming environment for residents.
Cleanliness and Quality
Some residents expressed dissatisfaction with the cleanliness and quality of the apartments upon move-in, citing issues like bugs and poor construction.
Amenities and Services
Several reviews mentioned that advertised amenities were not available or functioning, contributing to a negative living experience.
- CMCarlene McPolinJan 6, 20265.0Management was very helpful with a persistent billing issue. Thank you Brian! Austin made the renewal process super easy. Appreciate all the help!
- MFMargaret FarleyJan 6, 20265.0Lovely place to live! Maintenance is on TOP and the front desk staff is always super helpful. Went in today with an issue on my resident portal, and I felt that they were more than happy to assist me. Highly recommend this place, feels just like home!
- KBKaden BeanJan 6, 20265.0Overall very good experience maintenance was super responsive office staff seems super helpful sad to go spent two years here overall was great!
- AWAubrey WickerJan 6, 20265.0I’ve really enjoyed living here and would definitely recommend it to anyone looking for a comfortable place to call home. The community is well maintained, the staff is super friendly, and any maintenance requests I’ve had were handled professionally. My apartment itself is clean, modern, and feels like a great space to relax after a long day. Overall, it’s been a smooth and positive experience, and I’m glad I chose to live here.
- MPMackenzie plummerDec 31, 20255.0This is a great apartment complex. This was my first apartment ever and I’ve really been able to see it become my home. I love the gym, the hot tub, and the shuttle bus that goes to school every day. While upkeep may sometimes get behind, the staff is super friendly and the management team does everything they can to make sure that Aspen Heights stays clean, working, and an amazing place for all residents!
Brand Certified Facts from Aspen Heights
Aspen Heights partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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