Clayton Homes

Reviews

• KR

  Kim Roberts

  Mar 7, 2026
  5.0
  Joseph Vaughn at Clayton Homes in Lacey is fantastic to work with. Great customer service and excellent guidance for home buyers. Highly recommend!
• TM

  Trish Vander Mooren

  Feb 9, 2026
  5.0
  When it comes to manufactured homes, Clayton Homes is one of the best! I visited Clayton Homes in Lacey and was met with very helpful and kind staff. Joseph greeted me when I came in, asked me questions to identify what I was looking for in my home and had great suggestions to meet my goals. Their homes are beautiful with great finishes. When inside their homes, you don't feel like you're in a manufactured home at all! When it comes to affordable housing this is definitely it! I recommend Clayton Homes to all my clients looking to build on land, add a DADU or upgrade their current manufactured home. Make sure to ask for Joseph when you stop by!
• JW

  Jim walker

  Jan 12, 2026
  5.0
  Very positive experience. Mike and the crew from CLD were very professional and knowledgeable. Everyone at Clayton was very helpful whenever questions came up.
• NH

  Nathan Hubbard

  Jan 3, 2026
  1.0
  We have had a very disappointing experience with customer service and the overall quality of our home. Hanley’s Construction Company, had one of their certified inspectors evaluate our roof. The inspection revealed that the underlayment is missing and that the shingles were nailed incorrectly. We also received written confirmation from the shingle manufacturer verifying that the roof was improperly installed. Both of these issues will significantly shorten the lifespan of the roof. When we contacted Clayton Homes to address these concerns, they were unwilling to assist and insisted that the findings were incorrect, despite the professional documentation we provided. More recently, we discovered that every window in the living space was also installed incorrectly, with no flashing added. This came to light after we noticed water damage to the trim boards and drywall inside the home. This home was built in 2021 and was not placed on our property until 2024. To encounter such serious construction issues in what is essentially a new home is extremely disheartening. We are deeply disappointed not only in the quality of workmanship, but also in the lack of support and accountability from Clayton Homes.
• JJ

  Jen Johnston

  Nov 26, 2025
  1.0
  As a Real Estate agent that was referred to Clayton Homes for their great build quality. I have to say that the customer service and set up process was less than adequate for my clients or for their new buyers! In the negotiation it was stated that they were the experts in set up, planning, and placement of the home. That was NOT the experience! Communication was lacking, people who do this all the time made major errors and had no idea what was going on! Now they are getting no where with home warranty issues and keep getting the run around every person they talk to sends them another direction or says the warranty wasn’t in their name and non-transferable. Which was supposed to be handled upon closing! I have emails stating as such. THIS IS RIDICULOUS and I will not be sending any other clients to them to use. When someone buys a home and their dream, we in this industry need to provide customer service to them to ensure they are satisfied!

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