Maintenance Response
The maintenance team, particularly Brandon and Bill, received high praise for their quick and efficient service, often resolving issues within a day.
Staff Professionalism
Many customers highlighted the helpfulness and professionalism of the leasing office staff, especially Chelsey and Carly, who were noted for their responsiveness and support.
Safety Concerns
Several reviews expressed serious concerns about safety, citing issues with homeless encampments, theft, and inadequate security measures in the area.
Cleanliness Issues
Multiple customers reported problems with cleanliness around the property, including trash accumulation and pest infestations, which detracted from their overall living experience.
Mixed Experiences
While some tenants had positive experiences and appreciated the spacious apartments and amenities, others reported significant dissatisfaction with management and maintenance responsiveness.