Business Details
About
Apartment Rental AgencyApartment Building
The charm of the Lakes Apartments starts with their innovative, award-winning design, full of meandering streams, lakes, fountains, and lush, green woodlands. A walk through the grounds can't help but relax and invigorate. Inside your apartment home discover spacious, modern floorplans with luxury amenities like high-efficiency appliances, spiral staircases, wood-burning fireplaces, and soaring cathedral ceilings that welcome the natural light. And for hosting your next potluck, you’ll have access to the masterful clubhouse – available for private reservations, free of charge.
Location
Hours
Reviews
4.0
135 reviews
5 stars
81
4 stars
15
3 stars
12
2 stars
8
1 star
19
What are people saying?
AI-generated from recent customer reviews
Management Issues
Customers expressed significant dissatisfaction with management, citing poor communication, lack of accountability, and unhelpful responses to complaints.
Maintenance Team
The maintenance team, particularly Hakim and Javier, received high praise for their promptness, professionalism, and effectiveness in resolving issues.
Noise and Insulation
Several reviews highlighted problems with noise between units and poor insulation, leading to discomfort and high energy bills.
Internet Concerns
Residents were frustrated with the introduction of a managed WiFi service, which they felt compromised their internet quality and privacy.
Move-Out Charges
Many customers reported feeling overcharged for move-out expenses, particularly for cleaning and carpet replacement, leading to dissatisfaction with the management's practices.
- ZLZiyuan LinDec 18, 20251.0The experience with the management team was extremely disappointing. We toured this community and were given the impression that a townhome would be available for a January 6 move-in. Two weeks later, we were suddenly informed that the unit was not renovated and that move-in would be delayed until mid-February. By then, we had already passed on other housing options in good faith and are now facing serious housing uncertainty. This delay was entirely due to management’s failure to verify unit readiness before committing to a move-in timeline. What’s worse, management offered no meaningful solutions, and then increased the rent by over $300 despite the situation being their responsibility. Poor communication, lack of accountability, and no regard for renters’ time or trust. I would strongly caution anyone considering this property.
- AKAditya KothariAug 27, 20251.0Noise Problems Ignored: My unit constantly had loud squeaking and thumping from above, especially at night. I complained multiple times, but nothing was ever done. Zero concern for tenant comfort. Freezing Cold Apartment: No matter what I did, the place stayed uncomfortably cold. Management had no real solutions apart from asking me to put curtains Deposit Nightmare: After moving out, I still haven’t received my refund. I’ve followed up several times and now they don’t even bother answering calls. Completely unprofessional and feels like they’re just avoiding paying back what they legally owe.
- DBDavid BrooksJun 26, 20245.0Hakim in maintenance is always on top of everything. I had an issue and he was calling to verify I was home and got there in less than two hours. He always seems so busy too, so it really makes a resident feel special when there is that much quality attention paid.
- SSSwati SachanMay 5, 20235.0Great community with all amenities. Very nice leasing team and administration Great Maintenance experiences! Every time I have any maintenance requirement, it has been resolved quickly without ever a need to follow up. Recently I had raised a service request at night and by morning Javier Rivera from maintenance team was there to help me. He resolved issue quickly and is very professional.
- SSSachin SatheJan 11, 20151.0I moved in here recently, and already hating it.. Leasing office ladies are not helping at all in apartment and maintenance issues. You have to SUFFER, that's the message you will get from leasing office, stay here or break the lease. Stay away from this community. Welcome Hell, Welcome Lakes!!!
Frequently Asked Questions About The Lakes Apartments
Where is The Lakes Apartments located?
The Lakes Apartments is located at 14710 NE 40th St, Bellevue, WA 98007, USA.
What are the office hours for The Lakes Apartments?
The Lakes Apartments office is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
What types of apartments are available at The Lakes Apartments?
The Lakes Apartments offers 1 & 2 bedroom apartments.
What amenities do The Lakes Apartments offer?
The apartments feature modern floorplans, high-efficiency appliances, spiral staircases, wood-burning fireplaces, soaring cathedral ceilings, and access to a clubhouse available for private reservations free of charge.
How can I schedule a tour of The Lakes Apartments?
You can schedule a tour by visiting https://www.thelakesapts.com/scheduletour or calling +1 425-278-4009.
Does The Lakes Apartments have a website where I can find more information?
Yes, you can visit https://www.thelakesapts.com/floorplans for more details about The Lakes Apartments.
Are there any legal services near The Lakes Apartments?
Yes, nearby legal services include Columbia Family Law Center, The Ye Law Firm Injury Lawyers, Clement Law Center, Seattle Patent Group LLC, and Catala Immigration PLLC.
What nearby fitness or wellness centers are close to The Lakes Apartments?
Nearby fitness and wellness options include Jazzercise of Bellevue, WA, Conqueror Hapkido & MMA, Innate Family Chiropractic, and Ideal Protein Bellevue Eastside Weight and Wellness.
Can residents access community or senior services near The Lakes Apartments?
Yes, the North Bellevue Community Center near The Lakes Apartments offers community programs, disability services, and senior citizen services.
What options are available nearby for home improvement and repair services?
Nearby options include Emergency Plumbing Pros of Bellevue for plumbing, Elite Glass and Windows for glass and window installation, and Corti Construction, Inc. for home improvement and construction services.