Brink Property Management

Reviews

• NF

  Nick Fields

  Mar 20, 2026
  1.0
  Worst leasing/application experience of my life. Says they gave the apartment to the "next applicant" in-line while our screening was in-proces...because we said it might take some time to provide some (additional) documentation requested...we actually still provided it that same day, we were just trying to be communicative...but the apartment is also still listed a full week later? Then they'll tell you in writing it's your fault for not predicting that the 3rd party screening company will ask for extra paperwork.
• SS

  Sara Simmons

  Mar 15, 2026
  5.0
  Easy to schedule viewings, communicative and transparent agents (shout out to Gregg Gallo) and a pleasure to work with as a renter!
• PM

  Patrick Mahan

  Mar 15, 2026
  5.0
  Toured an apartment with Greg Gallo, he was professional and communicative, the apartment was nice, and I ended up signing a lease. I have yet to move in and will update when all settled, but so far the experience with Brink has been fantastic. Quick responses, clear communication, and a team full of professionals.
• CR

  Casey Radumus

  Dec 26, 2025
  5.0
  I’ve been in my building for about 2.5 years, and I say this as someone with a lot of firsthand property management experience: Claudia and Elizabeth at Brinks are the real deal. Over the time I’ve been a tenant in my building, I’ve seen multiple management handoffs, so I have real context for comparison. As compared to previous management arrangements for my building (which have given me great pause and very low confidence in their ability to execute on needful things) Claudia and Elizabeth are easily the most organized, professional, responsive, and solutions-oriented team I’ve worked with in this building. They communicate clearly, follow through, and they handle issues like professionals who are also very kind, genuine and human. They manage the building without attitude, without excuses, and without making tenants feel like a nuisance, even when they’d be within their rights to do so. This building is not the easiest environment to manage. It’s the kind of property where day-to-day operations can involve a surprising amount of hands-on coordination—parking and towing situations, reminding residents about basic common-area etiquette, and dealing with the constant “small fires” that come with a high-traffic residential building. Claudia and Elizabeth handle all of that with patience, firmness when needed, and a genuinely respectful tone. My situation is also a little unusual: I rent a small office space inside a residential apartment building. That creates unique logistical quirks because my unit doesn’t fit neatly into the normal, expected boxes for things like internet service, mail service, parking, etc. None of that is their fault, but they’ve still gone above and beyond trying to help me untangle it and move things forward. And even though my lease is smaller than most units in the building, they’ve never treated me like a “less important” tenant. Brinks, in general, has been very proactive, patient and professional in their attempts to untangle the mess they were handed when they took over this building. Claudia and Elizabeth, specifically, (As I’ve had the highest degree of personal interaction with them) make it easy to trust that things will actually get handled. Not only does their professionalism noticeably improves the experience of being in this building - But, if we’re being honest, they tend to bring a little splash of sunshine to everything they do. Based on my experience, I wouldn’t hesitate to recommend Brinks, Claudia or Elizabeth to any property owner or tenant who may be considering working with them or renting from them.
• CB

  Cheryl B

  Dec 18, 2025
  5.0
  Being a resident at a property managed by Brink for the past year has been by far one of the most solid experiences I've had since becoming a resident in WA 15 years ago. I've dealt with my fair share of property managers, and Claudia and Elizabeth have risen to the top. They have been communicative and helpful with any and every issue we've presented, whether big or small. I look forward to the future years knowing we have such a solid team supporting us.