Brookside Village

Reviews

• PP

  plead

  Feb 25, 2026
  1.0
  2 deadly murders have happened in this complex, a homicide today for the time I am posting this, and one last year with the victim being a 15 year old boy. This apartment is not safe. It is dirty, they have sewers right next to apartments. Maintenance team takes forever to fix and take care of issues. Management is notoriously horrible & love to tow their residents. They have a contract with a towing company that will go on sprees and tow a handful of cars a night that don’t have parking permits. Don’t let the “gated community” charisma fool you! Any complex that houses a condo, houses, townhouses AND apartments is bound to go bad. Too many people in one area means problems.
• CP

  carls pena

  Feb 20, 2026
  5.0
  Our technician ken is the best very happy
• VM

  Vanessa Marr

  Feb 11, 2026
  5.0
  Ken was great! There was an issue with the kitchen sink, and he came the same day and fixed it quickly. My grandma doesn’t speak English and he made the effort to communicate with her using a translator which we really appreciated. Great service!
• SD

  Sarah D

  Feb 4, 2026
  5.0
  Our maintenance man, Ken, was exceptional! We really appreciated his professionalism and knowledge.
• MT

  Ms Tish

  Jan 3, 2026
  2.0
  I really enjoyed my apartment. It was convenient to everything. My only complaint is maintenance is super slow. And when they fix something ,it is a temporary fix. Because they will be back to fix it again. My biggest complaint is the noisy neighbors. They have no consideration. The neighbor on top of me had a kid who would run back and forth from 7am till after 10 pm. Bouncing his ball as well. It would m my ale me jump out my sleep, heart racing. So I would be forced to stay up all day even on my off days. Which wa not fair to me. But because it was not the quiet hours. There was nothing that the office could do. Even when I was sick, I couldn’t just lay and relax. Because of the noise. The whole apartment would shake all day. I would have loved to still be living there. The resident that lives in the noisy apartment had the nerve to approach m at the mailbox one night. And cursed me out and got in my face because I made several complaints. He was angry because I didn’t knock on his door and speak with him about the noise level. I told him you have the nerve to be mad because you are the problem. And knock on your door to ask you to be quite. And you acting a fool like this. No sir, I’m grown but not a fool. Your behavior now is why I notified the office as I should. He literally was about to get in my face after calling me out my name. And his wife just stood there and looked with the child in the back seat. Wow, what a kind man. He even tried to intimidate me by walking towards me with his hands in his pocket. Unbelievable!! And you wanted me knock on your door, so you could have shot me. Such a punk with a gun for a woman!! But Brookside failed to keep my unit peaceful for me. So I chose my peace to move. Maybe after the next new neighbors start complaining. They may do something better. Especially before the problem neighbor approaches them with intimidation as well. Haley is very pleasant and helpful. Very responsive. Quick to act. Tyler is fine. He can be a little firecracker at times. But that’s ok. Im a professional so I know how to speak in a nice/nasty return manner when it’s needed. The entry gates were always broken. The homeless encampment in the bushes is very dangerous. I leave for work at 4am and would run to my car. For fear of them. They would go through the dumpsters at night. I went to take the trash out one night on of them Wa going through it. I kind of stood there like, do you mind. He stopped digging, let me put my trash bags in,and then continued. Sorry, I disturbed you sir. I just live here. I’m not going to say I would not recommend Brookside. It just was not a good fit for me anymore.