The Courtyards of Chanticleer Apartments

4.2
190 reviews

About

Apartment Rental AgencyApartment Building
Excellently balancing modern comforts with a tranquil, wooded setting, The Courtyards of Chanticleer Apartments is the place you’ll love calling your own. Proving this is a wide selection of open-concept layouts, embellished with impressive amenities that make our apartments in Virginia Beach, VA, a top destination for living well. We also welcome your furry! Whatever your needs and preferences may be, we have the floorplan to match them. Each of our one, two, three, and four-bedroom apartment homes boast bright and spacious interiors that feature lifestyle-oriented amenities. Get in touch with us today and drop by for a tour of our Virginia Beach, VA, apartments for rent!

Location

The Courtyards of Chanticleer Apartments
1421-B Automne Circle, Virginia Beach, VA
23451, United States

Hours

Reviews

4.2
190 reviews
5 stars
135
4 stars
14
3 stars
7
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Several residents reported ongoing maintenance problems, including pest infestations and slow responses to urgent repairs.

Staff Performance

While many reviews praised the office and maintenance staff for their friendliness and responsiveness, some customers experienced unprofessional behavior and poor communication.

Community Amenities

The complex offers a variety of amenities, including a dog park and pool, which residents generally appreciate, although some expressed concerns about cleanliness and maintenance of these facilities.

Safety and Environment

The community is described as quiet and safe, with many residents feeling comfortable living there, though some noted issues with pests and cleanliness.

Overall Satisfaction

Opinions are mixed; while many residents enjoy living there and appreciate the community feel, others have had negative experiences related to management and maintenance.
  • AF
    Ada the Tree Fairy
    Dec 21, 2025
    1.0
    I HATE IT HERE!!!!!!!!!!!!! YOU tore down me and my best friends favorite TREE!!!!!! that we had for YEARS!!!!!!!!!!!!!! WE HAD SUCH A FUN time ON that tree and you tore it down for SOME STUPID OFFICE!!!! THAT WAS SOOO MEAN OF YOU TO DO THAT TO ME ANd MY FRIEND!! Then, you tore down the playground that my friend and I loved SOOOOOOOOOOOO much for no reason!!!! The replacement is very bad, the colors are ugly and boring, and the equipment is very small and very boring! My friend had that park since she was 2, and it was very special to her. We are heartbroken after the destruction of our play area and trees.
  • KR
    Kayla Reomales
    Dec 17, 2025
    5.0
    Great place to live, we really enjoy the amenities and it is a quiet neighborhood. Any maintenance requests are always promptly taken care of and the maintenance team has always been very nice!
  • MD
    Mike Duckworth
    Dec 11, 2025
    5.0
    I recently moved in Nov 2025 with my daughter. From the first day of the tour , signing of lease and move in day everything as been very smooth. The ladies in the office have been very attentive to any questions that I have had and the two maintenance issues we had were taken care of in a extremely fast manner (less than 24 hrs). I had to get used to dealing with Piper on the phone and she's been great and deserves a raise :) Shout out to the maintenance staff as they personally introduced themselves to me on my move in day and have been extremely professional in the times they did work in my unit. I don't have a dog, but it's great they have a dog park and it's very nice. I know there has been many messages about picking up your dog poop which should go without saying. It's sad when your 10 year daughter comes home with poop all over her shoes from playing outside. With that being said the units in my opinion have been upgraded professionally (coming from a mechanical background) and the neighbors I have met have all been friendly and courteous. As far as the comments I have seen in reference to the trash area I personally enjoy having the large trash compactor as it does not seem to overflow since I have been here but of course trash companies aren't perfect and I'm sure if they miss a day than the trash starts to accumulate. Other complexes in which I have stayed in just had the regular green trash boxes and those always seemed to fill up 1-2 times a week so I am happy with the compactor set up. We look forward to being able to use the pool in the summer and I am highly impressed with the workout gym by the office.
  • SB
    Samantha Brooks
    Dec 11, 2025
    5.0
    This is my second time living at the Courtyards of Chanticleer in the last 7 years. I lived here originally in 2018 then moved back early 2025. Location is great, near all major stores and things to do with kids. Since living here in 2018, they've made many upgrades - fitness center, renovations to the pool and pet spa, currently building a new playground area for kids. Havent had any issues with major maintenance needs, they come and change out furnace filters as well!
  • BR
    Bilal Rashed
    Dec 3, 2025
    2.0
    I stayed here close to a year starting December 2024, and I overall enjoyed the townhome itself that I stayed in. There was some slight issues I had, but maintenance was pretty quick about fixing them, although the ceiling fix in the living room did not last, and it started peeling on the floor. Beyond the quality of the townhome and the area having a host of great amenities within driving distance, the experience with management was not a positive one. For starters, due to them renovating the place next to me, I experienced extreme noise issues throughout close to two months of my stay. I was not even made aware of the renovations in advance until I voiced concern. There was no kind of compensation for the inconvenience as well. To add to that, they sporadically cut off the water to do repairs, which can be an inconvenience. Finally, Id like to add that I was evicted from the place with little to no warning before it occurred. I knew that I was behind on rent for the month of September, but I paid the full amount for September that was remaining on October 8th when I received my paycheck from work. Due to them taking away my ability to pay online due to a returned check previously, I was unable to get an accurate breakdown of the current charges. I had a letter that stated what remained for September was $697 and some change. I paid 700 to avoid the eviction case by paying rent of September or so I thought. On the morning of October 30th, I receive a knock at the door from a deputy of the Sheriff's office informing me of my impending eviction in two weeks. I was completely taken aback due to the payment I made for September's rent. When I inquired to the management office about the payment I made on October 8th, they told me as per the lease agreement, they are allowed to put the payment towards other expenses for October instead of to the past due rent. First off, to have a policy that allows you to do that is just shady and is clearly put in place to put people in a situation where you can evict them by surprise. There's no other justification for that. Secondly, I found out that I had time to appeal the decision before the Sheriff's office came to my door, but I received no prior notice of the court decision until the deputy came to my door. Granted, I had some months where I was behind on rent and I know the payment is expected the first of the month, but I had always paid the remainder on the first of the following month to avoid conviction. The fact that noone informed me that my payment was not going to be enough to stop the eviction to give me a chance to fight it is just low and underhanded and completely unprofessional. And the fact that Im still responsible for the rent until the place is leased is frustrating, but I understand its a law in place to help out landlords more than tenants. Maybe if that law wasnt in place, people wouldnt be so quick to just evict people and would actually work with them instead of just using policies that benefit them and screw the person renting. This was my first and last renting experience. Luckily, I have a VA home loan I can use so this eviction won't impact me as much as a non-veteran person. But maybe you could consider amending your leasing agreement to take out that paying the current month's fees instead of paying all of the remaining rent for a past month first. Also, maybe give people a full month before you go to extreme measures like going for an eviction against them. Either way, its a lesson well learned and in many ways Im glad I'm done with that place because their lack of communication, whether intentionally or unintentionally shows a lack of concern for the tenant.

Frequently Asked Questions About The Courtyards of Chanticleer Apartments

What types of apartments are available at The Courtyards of Chanticleer Apartments?

The Courtyards of Chanticleer Apartments offers one, two, three, and four-bedroom apartment homes with open-concept layouts and lifestyle-oriented amenities.

Where is The Courtyards of Chanticleer Apartments located?

It is located at 1421-B Automne Circle, Virginia Beach, VA 23451, USA.