Business Details
About
Apartment Rental AgencyApartment Building
Excellently balancing modern comforts with a tranquil, wooded setting, The Courtyards of Chanticleer Apartments is the place you’ll love calling your own. Proving this is a wide selection of open-concept layouts, embellished with impressive amenities that make our apartments in Virginia Beach, VA, a top destination for living well. We also welcome your furry! Whatever your needs and preferences may be, we have the floorplan to match them. Each of our one, two, three, and four-bedroom apartment homes boast bright and spacious interiors that feature lifestyle-oriented amenities. Get in touch with us today and drop by for a tour of our Virginia Beach, VA, apartments for rent!
Location
The Courtyards of Chanticleer Apartments
1421-B Automne Circle, Virginia Beach, VA
23451, United States
Hours
Reviews
4.2
186 reviews
5 stars
132
4 stars
14
3 stars
8
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
The office staff is generally praised for being friendly, helpful, and professional, although some reviews mention rude behavior from certain employees.
Maintenance Issues
While many residents appreciate the quick response time of the maintenance team, there are significant complaints about unresolved issues, including pest infestations and poor quality repairs.
Community Environment
The community is often described as quiet, safe, and pet-friendly, with good amenities, but some residents report issues with cleanliness and maintenance of common areas.
Pest Problems
Numerous reviews highlight ongoing pest issues, including rats and cockroaches, which have not been adequately addressed by management.
Overall Satisfaction
Opinions vary widely; while some residents love the community and staff, others express frustration with management and maintenance, leading to mixed overall satisfaction.
- MJMalika JohnsonNov 5, 20255.0I lived there for 3 years. I had no bad experience My neighbors were kind and respectful. Every time I had a problem when something wasn’t working in my unit maintenance were always on point and got it fixed the same day or the next day.they most definitely kept the ground clean. And if I had any questions the office would answer any of my questions that, I was concerned about. If I ever had to move back to chanticleer I would most definitely rent there again. I had know bad experiences the entering time that lived there for 3 years Most of all I felt safe coming home late nights from work. Overall good.
- JGJacky GaribayOct 22, 20255.0I was completely impressed with Ms. Kimberly's professionalism and customer service, she was very informative during my apartment tour.
- EGEliza GomezOct 22, 20255.0Office staff was very helpful, Kim was awesome, very patient and pleasant.
- MDmackenzie delaneyOct 21, 20251.0PLEASE READ BEFORE DOING ANYTHING. -Employees , Amber and the "Manager" Sam are extremely rude. - application process is very sensitive do mess up anything. (The team doesn't respond to emails, and then you get them on the phone and they give you quick answers to get you off the phone. - The lady at the office basically told me that there is nothing she can do to help me if the app messes up. Reached out to IT department and it was EXTREMELY UNHELPFUL. reconsider having to deal with these people when you need something or when it is too late and you are already in a lease. They don't want to do the Job they get paid for. This is why they have so many apartments available.. not because they aren't nice but because THE CUSTOMER SERVICE IN THE FRONT OFFICE NEEDS TRAINING OR NEW PEOPLE.
- ECed cOct 16, 20251.0We have lived here seven years and in the past 2 years have had a horrible rat infestation. Our neighbors are disgusting and had the city called on them twice. We find rat droppings in our kitchen and in our laundy room everyday. We are very clean people so ots not on us. Prior to this we lived at a different unit that had black mold, water leaks and disgusting carpets due to the water issuea. Yet the office had no problem taking our rent for near 2200. May I add the one month we were late in 7 years, cause i was in the hospital they threatened court on us. This conplez is disgusting and all they care about is their rent money. On the plus side, Mike the maintenance guy is AMAZING and so customer friendly. He only has good intentions while the staff at the office just laugh. DO NOT MOVE INTO CHANTICLEER UNLESS YOU WANT ROACHEA, WATERBUGS AND RATS FOR 2200 A MONTH
Frequently Asked Questions About The Courtyards of Chanticleer Apartments
What types of apartments are available at The Courtyards of Chanticleer Apartments?
The Courtyards of Chanticleer Apartments offers one, two, three, and four-bedroom apartment homes with open-concept layouts and lifestyle-oriented amenities.
Where is The Courtyards of Chanticleer Apartments located?
It is located at 1421-B Automne Circle, Virginia Beach, VA 23451, USA.
What are the office hours for The Courtyards of Chanticleer Apartments?
The office is open from Monday to Friday, 8:30 AM to 5:30 PM, and closed on Saturdays and Sundays.
Is The Courtyards of Chanticleer Apartments pet-friendly?
Yes, they welcome pets as part of their community.
How can I schedule a tour of The Courtyards of Chanticleer Apartments?
You can schedule a tour by visiting their website at https://www.courtyardsofchanticleer-prg.com/scheduletour or by calling their main phone number +1 757-301-0044.
Does The Courtyards of Chanticleer Apartments have an online presence where I can learn more?
Yes, they have a website at https://www.courtyardsofchanticleer-prg.com/ and a Facebook page at https://www.facebook.com/ChanticleerApts.
What nearby schools are close to The Courtyards of Chanticleer Apartments?
Nearby schools include Virginia Beach Friends School and Laskin Road Annex, part of the City of Virginia Beach Schools system.
What recreational activities are available near The Courtyards of Chanticleer Apartments?
Nearby recreational venues include The Fellowship Hall at GSLC, which offers surfing activities, and the Oceanfront Virginia Beach beach for seaside leisure.
Where can residents of The Courtyards of Chanticleer Apartments find nearby dining options?
Nearby dining options include Hackers Bar & Grille, Firehouse Subs, Tapped Gastropub, Marco's Pizza, Dickey's Barbecue Pit, and Tijuana Flats.
Are there fitness facilities near The Courtyards of Chanticleer Apartments?
Yes, residents can find fitness and wellness options nearby such as Jim White Fitness & Nutrition Studios and Wave Wellness VA spa.