Clayton Homes

Reviews

• MM

  Mickey Mann

  Feb 26, 2026
  1.0
  I don’t have a problem with the home itself other than small things. The dealer I would never recommend, I wish I had of gone to wythville to purchase. Paula was great but left while my home was being built. The owner(Brad) will never return calls and if your call was ever returned the answer you got was a lie. I waited on a heat pump for weeks, when it was finally installed I talked to the HVAC people and they said it was requested 3 days before. They had no intentions of cleaning nothing when they finished the work before move in. I still have pieces of moulding laying around that have not been installed, a door they said could not be fixed and would have to be replaced but no contact from anyone. I highly recommend using a different dealer if you can. I have sent all my complaints to Clayton Homes itself not the dealer. Never Again with these guys
• HA

  Holding You Accountable

  Feb 6, 2026
  1.0
  Way to expensive for these homes on wheels
• DW

  Devin Wheeler

  Jan 12, 2026
  5.0
  Focused and attentive, he didn’t make us wait long for answers to our questions all around ok guy. Brad Tackett.
• BS

  Brandon Sammons

  Jan 12, 2026
  5.0
  Great staff friendly and quick to jump and help when needed! Will forever have our business!
• LW

  Lucinda White

  Nov 23, 2025
  2.0
  I got a 2024 mobile home thru Clayton mobile homes in tazewell.Paula Wilson was amazing and done a lot .finally got it ready to move in can't turn furnace on cause waiting on heat pump .it's been said it's scheduled but why get a place that's 3 or more hrs away to bring heat pump .I'm still waiting .each day I get a run around when I call Clayton mobile homes in tazewell .that the guy is in hospital and they don't know when heat pump will be put in. Why get rid of someone who was helping and the others not following thru with wats going on with mobile home. Other then that the home is beautiful but I'd like to get in it before it gets really cold cause I do have water in the mobile home.dont want the pipes to bust. But if they don't get the heat pump in soon .the pipes will bust and then they will be getting a call to fix them . Paula Wilson was a understanding and compassionate person when a customer would call.she was a person who was concerned bout Wat the customers wanted and needed. I bet if she was still there .I wouldn't be waiting on them to bring the heat pump .she would have it done in no time. But let's see Wat happens if heat pump gets put in this week or next .but I bet it won't.ill be calling every day if it's not. I did when I got the home told people if u need a new home to go to Clayton mobile homes in tazewell.they will hook you up .but now if anyone wants a home I'll tell them go somewhere else. I'm sorry if Clayton mobile homes doesn't like Wat I said but why sell a home to someone then the employees doesn't want to meet the customers needs.