Ryan Homes at Harbour View Townes

Reviews

• CO

  Candace Odom

  Dec 20, 2023
  5.0
  Great place to live with great neighbors! Close to shopping, restaurants, hospitals, fire station, so many great and useful places! One thing I’d like to point out though, we decided to live here because we were told on our first visit that the residents here would have access to the pool & amenities at the new apartments next door. That was literally our deciding factor to go ahead and write up the contract. Well, shame on me for not getting that in writing. I verified before we moved in in June with the apartment manager next door & she said that that’s not true, & that I am only one of several new residents here who have asked. Since moving in & meeting other neighbors, we were all told that & it is not true. What is crazy is that of all things, there is a dog park. Yes, I understand that that is one of the most requested amenities—but clearly people here want a pool. Lol. Dogs can walk anywhere & you are supposed to pick up after them no matter where you are all them, so unless you have a dog, it’s a useless amenity to many. Last but certainly not least—when you budget to live here, factor in that your water bill will be a bare minimum of approximately $300 bi-monthly. Even if you use the bare minimum amount. Even if you take all of your showers as a family & wash all of your clothes in one tub of cold water. It truly does not matter how little water you may use. This is an astronomical amount for a new construction build—especially a townhome with only a tiny patch of grass to water. I am a realtor. One of the main selling points of new construction is that your insurance & monthly bills are typically very low. (And our electricity bill IS very low, thank goodness!) We as residents were not told any of this pertinent information—so I’m doing everyone a favor so that unlike us, you can plan your substantial water bill into your budget. When some of the residents inquired with the HOA about why the water bills are so high, we were told that something to the effect of “that amount is paying the loan” for the water equipment, etc that was run to this area. (Something like that.) Whatever the case may be—we should have been told before we closed or before we signed the contract preferably. That is not right. People need to know pertinent details like this beforehand so that they can make a better informed decision on buying. And being that NVR or any lender, looks at your finances to see if you can afford to live here, even they should have factored this in. That’s enough to throw someone’s debt-to-income ratio off so it makes me wonder how many people would have been denied if that bill were included. And that’s major. I’m sure that whoever struck this deal of sorts, included this in us paying any liens, etc with the property which is typically normal of real estate contracts (especially those with an HOA), but this is not a normal situation and in almost a decade of selling real estate, I have never encountered a situation more messed up than this. There were quite a few things that we were not told or either told “wrong” & that’s not a good way to make sales. Also, NVR was a disastrous experience & it took me really calling out discrepancies to get us anywhere near closing. Last but not least —Anderson is AMAZING. He is always professional, sweet, helpful, honest—everything a builder or sales professional should be. He was so communicative every step of the way and we appreciate him! Whatever he is paid—he needs a raise! :) Despite a few things, this is a great place to live! Just verify any and all facts! Also, find your own lender. For the love of God!
• LP

  Larry Porter

  Nov 2, 2023
  5.0
  Ryan Home’s staff are professionals who provide expertise and quality customer support.
• JJ

  Jennifer Johnson

  Jan 21, 2023
  5.0
  Our new home is in the process of being built. Cat Marin has been friendly, patient, quick to respond, thorough, and professional. Anderson Hall our project manager has answered every question we have thrown at him with patience and professionalism. He has also called and sent us pictures of the progress of our new home. We have been extremely pleased with our experience so far.
• JF

  John Frazier

  Jan 9, 2023
  5.0
  Cat and Dwight with Ryan Homes in Suffolk’s Harbour View Townes community have been great. Working with Cat has been a home buyers dream. She makes you feel like family and I can really tell that she had my best interest at heart. Same with Dwight, by far the best loan officer I have ever worked with. Very informative and detailed. He definitely has your best interest at heart as well! Highly recommend!

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