Crescent Pointe Townhomes

Reviews

• DJ

  Debra Jackson

  Apr 17, 2026
  1.0
  I visited this location yesterday as a potential place to rent. After speaking with the office and a 45 minute ride. Once I arrived the energy was off and I breezed through a quick Introduction.
• MC

  Melissa Coleman

  Jul 7, 2019
  1.0
  All I can say is I’m very HAPPY that I’m leaving this place. To start 07/02/19 I called to let the property manager Katrina know my storage unit was tampered with and someone had forcefully opened it up as well as stolen my water hose. Katrina has utterly NO CARE about it, she said with a very sarcastic voice “well it wasn’t us we have our own water hose” what a compassionate property manager (being sarcastic) come to realize several other storage units on my street had theirs open. I’ve had no outside globe for the front of the house after filing a maintenance request 5 months ago, I’ve had several pipe issues in my unit causing water damage, my kids and I have had several health issues while staying here because the inside of the vents are molded, they had ONE maintenance man taking care of all the units so not everything would get properly fixed, Katrina stays adding “magical fees to your account, and oh let’s not forget how she does walk throughs around your home every 6 months with white gloves and a tablet to take pictures of the inside of your home. and the nerve of her trying to “use” her residents to gain “move ins” telling us if we have a friend move in and they pay their rent on time for 60 days we get $100 credit to our account. I WOULDN’T RECOMMEND THIS PLACE TO ANYONE!!!! save your self the headache! This place is a joke and reaching out to corporate is an even bigger joke! Nobody answers the phone at corporate nor do they return your calls. Living here is taking a gamble because if you need answers etc nobody’s there to help. Nobody cares about the residents at this property!! Thank you Katrina for making my stay miserable and thank you Artcraft management the corporate office for allowing this neglect of residents continue without being proactive. Because we constantly reach out to you guys but you make it a priority NOT to reach back to us.
• TR

  trenton richards

  Feb 20, 2019
  1.0
  Worst place. The manager Katrina plans to kick us out on the 23 because she’s salty. My uncle stops by to check up on me and i guess that’s not allowed. Drug dealers lingering at night and the park is trashed. I really hate this place! They need to fire Katrina she snoops around and stalks people. Like wth!
• MB

  Melissa Boggan

  Jul 17, 2017
  1.0
  I've been living here for exactly a year and I've had MORE problems living here then any place I've lived at. Office staff are very unprofessional, they will be in the office looking at the phone ringing and won't answer. She makes up her own schedule, office is supposed to be open till 6:00 p.m she'll leave for the day at 5:00 p.m and don't even try to call corporate, they could careless they just redirect your complaint to the rental office and has her call you back and they have ever excuse for the things she doesn't do . And good luck trying to get ANYTHING fully fixed in your unit. Since I've been here a year I've had a water leak for DAYS, broken a.c. unit that maintenance couldn't come out to fix till it reached a certain degree outside (my kids were sweating in the house) he stated, still an unpatched cabinet, unlockable Windows in kids rooms with no screens after asking for days after move in, sinked in floors on the top level (which if the kids played rough could've fell through floor) fixed weeks later, a running toilet which cost you money on your water bill and the list goes on. DON'T BE FOOLED BY THEIR "RENTAL SPECIALS" this place is definitely money hungry and cares NOTHING about their tenants I'm really surprised their still in business!

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