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The Ella Scott's Addition

3.6
(74 reviews)

Business Details

3810 W Broad St, Richmond, VA
23230, United States
(804) 403-7011
https://www.theellarva.com

About

Apartment Building
Inspired by the legendary Queen of Jazz, Ella Fitzgerald, The Ella offers one- and two-bedroom residences that blend modern elegance with timeless, jazz-infused charm. Step inside to discover gourmet kitchens featuring stainless steel appliances, expansive islands, and in-home washers and dryers—crafted for a seamless harmony of style and everyday convenience. Beyond your front door, indulge in a curated selection of upscale amenities, including a sparkling saltwater pool, a stylish clubroom with lounge and billiards, and a rooftop deck complete with a cozy fire pit. Perfectly situated in Scott’s Addition, Richmond, VA, The Ella places you just steps away from the neighborhood’s best dining, entertainment, and culture.

Location

The Ella Scott's Addition
3810 W Broad St, Richmond, VA
23230, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed
7/4/202610:00 AM - 5:00 PM
9/7/20269:00 AM - 6:00 PM
11/26/20269:00 AM - 6:00 PM
11/27/20269:00 AM - 6:00 PM
12/24/20269:00 AM - 6:00 PM
12/25/20269:00 AM - 6:00 PM
1/1/20279:00 AM - 6:00 PM
7/4/2027Closed
9/6/20279:00 AM - 6:00 PM
11/25/20279:00 AM - 6:00 PM
11/26/20279:00 AM - 6:00 PM
12/24/20279:00 AM - 6:00 PM
12/25/202710:00 AM - 5:00 PM
1/1/202810:00 AM - 5:00 PM

Reviews

3.6
74 reviews
5 stars
40
4 stars
8
3 stars
2
2 stars
1
1 star
23
  • FF
    Frank
    3 days ago
    1.0
    I strongly do not recommend this apartment complex due to a number of ongoing and serious issues. First, the condition and maintenance of common areas are unacceptable. The walls are covered with chips and damage that are never repaired. In some hallways, there are actual holes in the walls with insulation falling out - and these issues remain unresolved for months. Second, the cleaning is very poor. The carpets clearly haven’t been cleaned in years, floors are washed infrequently and poorly, and it’s common to see trash sitting in the hallways for weeks at a time. Third, the elevators are extremely unreliable. Multiple times a year, all elevators in the building break down at the same time, forcing residents to walk up several flights of stairs. Repairs take weeks, which shows a complete lack of urgency and poor management. Fourth, during the warmer months, the pool is closed for cleaning about once a week, and residents are only notified the same day instead of in advance. Overall, for the price you pay here, there are much newer and significantly better-maintained apartments in the area. I strongly recommend looking elsewhere.
  • NH
    nida haroon
    Apr 1, 2026
    1.0
    Hi I am resident at ella scott apartments , I move in last October before I move in I tell them in the main office that I have kids and i m worried that they will make sound but they were ok with that and said “it is ok you are worrying to much” now after 3 months they start telling me the apartment people underneath my apartment complaining that we walking upstairs etc and I felt so bad because they don’t even listen to our explanation I give rent on time but the crazy thing is I can’t even walk in my own apartment. Also I had guest coming to our house on eid festival which was on Saturday and they even have problem to celebrate any kind of festival on Saturday I dont invite anyone except Saturday but sadly you can’t invite anyone on weekends either. I am really disappointed with their service.
  • CC
    Candler Clawson
    Oct 15, 2025
    5.0
    The Ella has been a wonderful place for me to live for almost 3 years! Maintenance has always been so speedy whenever I have needed them. Today, when I saw a cockroach in my bathroom and was incapable for killing it myself, Todd came out of his way to help me get rid of it even though that is not in his job description. Needless to say, I have no plans of moving anytime soon!

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