Mutual on Main

Reviews

• CD

  Christiana Dumbuya

  Feb 1, 2026
  5.0
  I wanted to spend at least a month before I posted my review, and honestly, I think this place was God-sent. From the moment I called them to the day I signed that lease, it felt unreal simply because the customer service was exceptional. Actually, it feels weird to call what I experienced "customer service" because they genuinely care and worked with me, and I have nothing but good things to say. Maintenance also responds quickly, and the community page is awesome.
• TT

  TGT

  Jan 25, 2026
  1.0
  Property managers only care about when you're going to pay next. They're just fine going home knowing that tenants are stuck in a blizzard with no functioning heating system. Only $300 for their troubles. No fair renumeration for any of the slurry of issues this building has had over the last 2 years. Do not give them your money. They'd slap you in the face if they could.
• SN

  Scott Nugent

  Dec 15, 2025
  5.0
  I have lived here since they opened as I got one of the last units available at the time. I really enjoy living here. I love the people, the location and the amenities. I thought that not having the windows open was going to be a problem but it is actually a plus because I barely hear any street noise. The rooftop is amazing and I love taking people up there to wow them with views of the Capitol, James River and Richmond overall. I am very happy with my decision to live here.
• AP

  Andrew Pellicano

  Dec 12, 2025
  5.0
  This is an amazing apartment complex! The team here is always friendly, helpful, and goes above and beyond to make sure everything is taken care of. Truly a great place to live! Highly recommend!
• UM

  ube matcha

  Nov 17, 2025
  5.0
  Mutual is one of the nicest apartments I’ve lived in with the most welcoming, friendly, and responsive staff. I’ve lived here for a year and I’m moving only because I’ve decided to be closer to family. I highly recommend living here! PROS: - I have NEVER seen a cockroach in this building. - The leasing office (Samantha and Amber) and maintenance staff are so great, helpful, and responsive! - You can barely hear your neighbors once you’re inside your apartment (incredible if you wfh). - They give you a free welcome mug! - They give a balloon and candy for your bday month! - Everything is clean!! - Giant windows with natural lighting and high ceilings