The Timbers Apartments

3.9
132 reviews
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Business Details

2024 Timbers Hill Rd, Richmond, VA
23235, United States
(804) 340-7681
https://www.thetimbers-prg.com
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About

Apartment Rental AgencyApartment Building
Indulge in timeless luxury at The Timbers Apartments. Located in the scenic Bon Air neighborhood, our beautifully restyled community offers endless opportunities for leisure and entertainment. Open to visitors, residents, and pets alike, our apartments in Richmond, VA, are here to wrap you in the unparalleled comfort you've always desired. With a resort-style pool, comfy sundeck, and tennis courts, we have everything you need to feel pampered. Complimentary resident parking, along with a car wash station, is also part of our deluxe amenity list. Choose luxury living today—come visit our apartments in Bon Air, VA, and see why we're a choice you won't want to turn down!

Location

The Timbers Apartments
2024 Timbers Hill Rd, Richmond, VA
23235, United States

Hours

Reviews

3.9
132 reviews
5 stars
77
4 stars
16
3 stars
8
2 stars
6
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many reviews praised the staff for being friendly, helpful, and responsive to maintenance requests.

Maintenance Issues

Several customers reported ongoing maintenance problems, including mold, pests, and slow response times.

Community Atmosphere

Residents appreciated the quiet, peaceful environment and friendly neighbors, contributing to a sense of community.

Pricing Concerns

Multiple reviews expressed dissatisfaction with the high rent prices relative to the quality of the apartments and additional fees.

Management Changes

Frequent changes in management led to inconsistent service and dissatisfaction among residents.
  • WW
    Will
    3 days ago
    3.0
    Lived there for a year. Apartments are older but renovated. Overall modest but comfortable. Staff is great, especially the maintenance crew. Issues are usually resolved within 48 hours. The only issue I had was with the neighbors above me. If your an early riser like myself, I would avoid the bottom floor if possible. As they do not enforce their noise ordinance and celings/floors are thin. I complained twice with video after 11pm but never received a response.
  • KS
    Kayla Santiago
    Oct 16, 2025
    1.0
    The Timbers is now using a different program to calculate water and sewage usage. I have been here for a little over a year and have been charged between $25 to $28 per month for water and sewage usage each month. The new program has increased the monthly charge for water and sewage to $63.26 (more than doubling the cost). I am renting a 2bed/2bath and only have 2 occupants in the apartment. As most apartment complex's charge a decent amount for water and sewage - I believe this should be knowledge for anyone that is considering moving into the Timbers.
  • CG
    Cordel Gordon
    Oct 15, 2025
    5.0
    I been hear almost a year now and my experience here is excellent I would stay here forever
  • GH
    gus herrera
    Jun 21, 2024
    5.0
    The most calm and quiet place I have ever lived in. They are always doing activities for the rental community such as pool parties and holiday events. The staff is super friendly and always ready to help. Great place to live!!!!
  • MJ
    Marcus Johnson
    Aug 4, 2023
    3.0
    3.7. The apartments & location are better than average but not great. No security cameras, apartment is slightly outdated and could have been better prepared for move in. Would recommend though.
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Frequently Asked Questions About The Timbers Apartments

What types of apartments does The Timbers Apartments offer?

The Timbers Apartments offers 1, 2, and 3 bedroom apartments in Richmond, VA.

What are the office hours for The Timbers Apartments?

The office is open Monday through Friday from 8:30 AM to 5:30 PM and closed on Saturdays and Sundays.