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The Timbers Apartments

3.9
(132 reviews)

Business Details

2024 Timbers Hill Rd, Richmond, VA
23235, United States
(804) 340-7681
https://www.thetimbers-prg.com

About

Apartment Rental AgencyApartment Building
Indulge in timeless luxury at The Timbers Apartments. Located in the scenic Bon Air neighborhood, our beautifully restyled community offers endless opportunities for leisure and entertainment. Open to visitors, residents, and pets alike, our apartments in Richmond, VA, are here to wrap you in the unparalleled comfort you've always desired. With a resort-style pool, comfy sundeck, and tennis courts, we have everything you need to feel pampered. Complimentary resident parking, along with a car wash station, is also part of our deluxe amenity list. Choose luxury living today—come visit our apartments in Bon Air, VA, and see why we're a choice you won't want to turn down!

Location

The Timbers Apartments
2024 Timbers Hill Rd, Richmond, VA
23235, United States

Hours

Reviews

3.9
132 reviews
5 stars
77
4 stars
16
3 stars
8
2 stars
6
1 star
25
  • WW
    Will
    Jan 9, 2026
    3.0
    Lived there for a year. Apartments are older but renovated. Overall modest but comfortable. Staff is great, especially the maintenance crew. Issues are usually resolved within 48 hours. The only issue I had was with the neighbors above me. If your an early riser like myself, I would avoid the bottom floor if possible. As they do not enforce their noise ordinance and celings/floors are thin. I complained twice with video after 11pm but never received a response.
  • KS
    Kayla Santiago
    Oct 16, 2025
    1.0
    The Timbers is now using a different program to calculate water and sewage usage. I have been here for a little over a year and have been charged between $25 to $28 per month for water and sewage usage each month. The new program has increased the monthly charge for water and sewage to $63.26 (more than doubling the cost). I am renting a 2bed/2bath and only have 2 occupants in the apartment. As most apartment complex's charge a decent amount for water and sewage - I believe this should be knowledge for anyone that is considering moving into the Timbers.
  • CG
    Cordel Gordon
    Oct 15, 2025
    5.0
    I been hear almost a year now and my experience here is excellent I would stay here forever
  • JM
    Jessica L.A. McLean
    Feb 17, 2018
    3.0
    I honestly had a wonderful time living here. I would say that communication with the office staff was reasonable with some outlying events. However, the second we put in our notice that we would be moving we started being treated like garbage by staff. Heather treated everyone wonderfully and I suppose that is why she got promoted. But the second she left we were in no way capable of forming a relationship with the new people because they kept being moved around. Then when we started to gain a little more consistency in staff the lack of good customer service was blamed on their having to manage over 600 people. I am disappointed in my last three months at the Timbers because I truly enjoyed living here before we started the process of moving.

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