You'll love the convenience and luxury of living at The Crossings, an island of beauty and tranquility at the crossroads of Innsbrook and Short Pump! Our apartments' perfect location is just two minutes from the entrance to Innsbrook Office Park, minutes from West Creek Office Park, convenient to major employers and to the many shopping and dining opportunities in and around Short Pump Towne Center. Our floor plans feature gourmet kitchens with stainless steel appliances, vaulted ceilings, corner fireplaces, private patios or balconies, washers and dryers, and huge walk in closets. The resort-style pool is surrounded by beautifully landscaped grounds, with picnic pavilions, sand volleyball, business center, playground, and fitness center.
Details
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Location
Certified by The Crossings at Short Pump Apartments • Mar 15, 2026
Certified by The Crossings at Short Pump Apartments • Mar 15, 2026
Reviews
3.8
261 reviews
5 stars
152
4 stars
28
3 stars
16
2 stars
10
1 star
55
MR
Michelle Russo
Mar 8, 2026
5.0
I’ve been living here for a year and absolutely love this community! It’s always quiet, clean, and very well maintained. The staff is friendly, welcoming, and truly care about the residents. I did have a couple of small maintenance hiccups, but the team responded right away and resolved everything quickly and professionally. It’s such a great place to live, and I’m really happy to call this community home! ⭐
JM
Jewels Meech
Mar 5, 2026
5.0
I’ve had a great experience with this apartment complex recently. My aunt had some safety or maintenance concerns that had been going unaddressed for months like we weren’t being taken seriously but Mckenzie was fast, communicative, and took the issue seriously. She made sure everything was handled promptly, which has been a huge relief. It’s nice to finally feel like management listens and takes action. Really appreciate the professionalism and responsiveness!
JG
Jonathan Greene
Mar 2, 2026
5.0
Very professional staff. I went to the trails and had a terrible first impression. Immediately had the opposite with the Crossing at SP. thank you for making my tour worth it guys.
JS
Jesssica Sanders
Feb 27, 2026
5.0
We had an incredible tour experience with McKenzie! The level of professionalism and insight was pure gold. This property is absolutely beautiful and we love the location, right in short pump. Even the maintenance guys were super kind. Great energy, will be applying soon!
RP
Richard Pelma
Jan 11, 2026
5.0
My stay at Crossings has mostly been pleasant. While apartment living naturally comes with a few downsides, I can clearly see the effort the office staff puts in to support residents.
I especially want to mention Farhin from the office. I had to stop by last minute due to an emergency, and even though it was already time for the crew to leave, Farhin took the time to stay back, listen patiently, and work toward a resolution. That level of care and dedication stood out to me and made a stressful situation much easier to handle.Experiences like this show that the team truly cares, and it makes a difference in how comfortable it feels to live here.
Frequently Asked Questions About The Crossings at Short Pump Apartments
What are the office hours for The Crossings at Short Pump Apartments?
The office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays and major holidays.
What are some features of the apartments at The Crossings at Short Pump?
Apartments include gourmet kitchens with stainless steel appliances, vaulted ceilings, corner fireplaces, private patios or balconies, washers and dryers, and large walk-in closets.
Where is The Crossings at Short Pump Apartments located?
The Crossings is located at 3400 Cox Road, Richmond, VA 23233, USA, in the Short Pump area.
Which areas are served by The Crossings at Short Pump Apartments?
They serve the Richmond, Henrico, and Short Pump areas.
How can I schedule a tour for an apartment at The Crossings at Short Pump?
You can schedule a tour by visiting their website at http://gscapts.com/apartments/virginia/crossings-short-pump/schedule-a-tour.
What amenities are available at The Crossings?
Amenities include a resort-style pool with landscaped grounds, picnic pavilions, sand volleyball courts, a business center, playground, and fitness center.
What nearby restaurants can I visit before or after viewing apartments at The Crossings?
Nearby dining options include El Paso Mexican Restaurant, Tony's Italian Restaurant, Grandpa Eddie's Alabama Ribs & BBQ, Tarrant's West American Restaurant, China Star, La Rancherita Taco Restaurant, and The Grapevine Greek and Italian Restaurant.
Are there any nearby convenience stores or coffee shops close to The Crossings at Short Pump?
Yes, convenience stores and coffee shops near The Crossings include 7-Eleven, Dunkin', and Sunoco gas station with convenience store and breakfast options.
What nearby services are available for home improvement or household needs?
Nearby you can find Sherwin-Williams Paint Store for paint and home improvement supplies, as well as Sherwin-Williams hardware and building supply store.
What recreational or fitness facilities are close to The Crossings?
Nearby fitness and recreational options include Action Reaction Jiu-Jitsu gym and Taekwondo Of Richmond martial arts club, providing fitness and sports instruction.
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