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The Crossings at Short Pump in Short Pump, VA
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The Crossings at Short Pump Apartments

3.8
(261 reviews)

Business Details

3400 Cox Road, Richmond, VA
23233, United States
(804) 348-1225
https://gscapts.com/apartments/virginia/crossings-short-pump/

About

Apartment BuildingApartment Rental AgencyHousing Rental
You'll love the convenience and luxury of living at The Crossings, an island of beauty and tranquility at the crossroads of Innsbrook and Short Pump! Our apartments' perfect location is just two minutes from the entrance to Innsbrook Office Park, minutes from West Creek Office Park, convenient to major employers and to the many shopping and dining opportunities in and around Short Pump Towne Center. Our floor plans feature gourmet kitchens with stainless steel appliances, vaulted ceilings, corner fireplaces, private patios or balconies, washers and dryers, and huge walk in closets. The resort-style pool is surrounded by beautifully landscaped grounds, with picnic pavilions, sand volleyball, business center, playground, and fitness center.

Details

  • Onsite servicesAvailable
  • Free parking lotAvailable
  • On-site parkingAvailable

Location

The Crossings at Short Pump Apartments
3400 Cox Road, Richmond, VA
23233, United States

Hours

Reviews

3.8
261 reviews
5 stars
152
4 stars
28
3 stars
16
2 stars
10
1 star
55
  • MR
    Michelle Russo
    Mar 8, 2026
    5.0
    I’ve been living here for a year and absolutely love this community! It’s always quiet, clean, and very well maintained. The staff is friendly, welcoming, and truly care about the residents. I did have a couple of small maintenance hiccups, but the team responded right away and resolved everything quickly and professionally. It’s such a great place to live, and I’m really happy to call this community home! ⭐
  • JM
    Jewels Meech
    Mar 5, 2026
    5.0
    I’ve had a great experience with this apartment complex recently. My aunt had some safety or maintenance concerns that had been going unaddressed for months like we weren’t being taken seriously but Mckenzie was fast, communicative, and took the issue seriously. She made sure everything was handled promptly, which has been a huge relief. It’s nice to finally feel like management listens and takes action. Really appreciate the professionalism and responsiveness!
  • JG
    Jonathan Greene
    Mar 2, 2026
    5.0
    Very professional staff. I went to the trails and had a terrible first impression. Immediately had the opposite with the Crossing at SP. thank you for making my tour worth it guys.
  • JS
    Jesssica Sanders
    Feb 27, 2026
    5.0
    We had an incredible tour experience with McKenzie! The level of professionalism and insight was pure gold. This property is absolutely beautiful and we love the location, right in short pump. Even the maintenance guys were super kind. Great energy, will be applying soon!
  • RP
    Richard Pelma
    Jan 11, 2026
    5.0
    My stay at Crossings has mostly been pleasant. While apartment living naturally comes with a few downsides, I can clearly see the effort the office staff puts in to support residents. I especially want to mention Farhin from the office. I had to stop by last minute due to an emergency, and even though it was already time for the crew to leave, Farhin took the time to stay back, listen patiently, and work toward a resolution. That level of care and dedication stood out to me and made a stressful situation much easier to handle.Experiences like this show that the team truly cares, and it makes a difference in how comfortable it feels to live here.

Frequently Asked Questions About The Crossings at Short Pump Apartments

What are the office hours for The Crossings at Short Pump Apartments?

The office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays and major holidays.

What are some features of the apartments at The Crossings at Short Pump?

Apartments include gourmet kitchens with stainless steel appliances, vaulted ceilings, corner fireplaces, private patios or balconies, washers and dryers, and large walk-in closets.

Brand Certified Facts from The Crossings at Short Pump Apartments

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Certified March 15, 2026Yext Knowledge Graph
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