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Reserve South

4.5
(213 reviews)

Business Details

6701 W Carnation St, Richmond, VA
23225, United States
(804) 404-8025
https://www.reservesouthapartments.com

About

Apartment Building
Choose from our 2 & 3 bedroom apartments in Richmond, Virginia, and have it all. From a spacious layout, light-filled rooms, and convenient features and amenities, simply everything you need is right here at Reserve South. Our prime location in Richmond puts you in proximity to the best of everything in the area. With a near-perfect neighborhood like this, you���ll be mere moments from restaurants, shopping, major employers, and great schools.

Location

Reserve South
6701 W Carnation St, Richmond, VA
23225, United States

Hours

Reviews

4.5
213 reviews
5 stars
178
4 stars
7
3 stars
5
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff, particularly Ariel and Latoya, for their friendliness, helpfulness, and professionalism during the leasing and moving process.

Cleanliness

While many reviews highlighted the cleanliness of the apartments and grounds, there were significant complaints about pest issues, particularly roaches, which detracted from the overall experience.

Maintenance Response

The maintenance team received positive feedback for their promptness and effectiveness in addressing issues, although some residents reported ongoing pest control problems.

Community Atmosphere

The property was described as a nice and quiet neighborhood, with many residents expressing satisfaction with their living experience and the community environment.
  • SB
    Shell Ball
    Dec 26, 2025
    5.0
    I had a pleasure touring the property a couple of weeks ago meet with Jessica she was amazing rep answered all my questions and more. I will definitely apply for the apartment with this complex.
  • SP
    Stephanie Paredes
    Feb 18, 2023
    4.0
    I toured with Melissa this week. Very friendly and down to earth tour. The area looks clean and the prices for the apartment are reasonable in comparison to other apartments. I do wish the water bill was based off of each unit versus shared. Other than the split water bill, which could be a good or bad thing, everything else sounds awesome. I do like that there is an alarm system as well for peace of mind. Update: I've been living here 6 months now. First day I moved in, there were roaches. I've tried several different methods of getting rid of them with no luck. I've put in requests and pest control has come but the roaches are still here. With the exception of roaches and ants, the apartments lay outs are nice and they answer maintenance work orders quickly. This place would definitely be a 5 if it weren't for the roaches.
  • SF
    STILLAIRISE Frequency
    Oct 1, 2022
    5.0
    I enjoy living here, it's peaceful, LaToya, Melissa and Chris are a great management and maintenance team
  • MA
    Marcela Amaya
    Oct 1, 2022
    5.0
    Latoya and Melissa are very helpful and friendly in the office. It’s always a pleasure talking to them. Chris is great at fixing issues. Nice place to live.
  • AL
    Anastasia Leeds
    Apr 11, 2018
    1.0
    I can never reach anyone over the phone whenever we call with a concern or issue, im always having to call 5+ times. When I cant get anyone on the phone after several attempts I have to email the manager to request a call since no one is answering. when that DOESNT work, I have to rush home to get to the leasing office on time about the issue or concern i have because no one is answering the phone earlier in the day.

Brand Certified Facts from Reserve South

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Certified February 22, 2026Yext Knowledge Graph
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