Chesterfield Village Apartments

Reviews

• KA

  Kem & Aleks

  Dec 29, 2025
  1.0
  Clarissa was very kind and was a huge help with the moving process and everything went smoothly in the beginning and we thank HER for all she do for us however this one star is for how we’ve been treated unfairly by the owners especially when we move out. We don’t normally give bad reviews but in this case we had no choice and If we could give zero stars we would because we can’t believe we’ve been blindsided with everything anyway my husband and I moved in and there was lots of issues going on like plumbing problems, nails was coming up out the floor, blinds wasn’t working, part of the porch railing was falling apart, the side door net was broken our baby fell through it and could have gotten hurt, in between the windows and doors was dirty (we clean it without complaining to them),hot water was on/off and to top it off we didn’t get a brand new carpet when we moved in yet still we didn’t make a big fuss we just work through some of the issues and move away unsafe things from our baby .Also on our lease we never missed a payment to them and they want to make false accusations about damages .Ok moving on to the moving out date which was November 17 and we made sure we clean everything and deep clean the carpets however the mistake we made was we forgot to take pictures nevertheless we left it just like how we got it but little do you know is that these people sent a bill of 7 hundred and something dollars to us saying we damaged carpet. We said show where we damaged carpet, they sent pictures of two little stains & 4 sofa marks and you can easily get rid of those so they really looking for something to justify their stupid actions ( I insert pictures below) so now they want us to pay for an entire carpet including the two bedrooms and no damages are detected in the bedrooms either so we been unfairly charged for two little stains which i vividly remember those weren’t there when we left (we don’t even wear shoes on the carpet the little time we been there) so we tackled them about it now their saying the apartment have a 5 year life span and they changed carpet every 5 years for new tenant But mind you we only stayed there for less than a year so (Make it make sense) Also they took our deposit without even acknowledging us and then offer us a discount on the carpet bill ,oh and to make matters worse they put us on collections WHAT????this is some BS . Within our time living in RVA we never had a issue like this with previous apartments owners so we are very confused and angry about this. Another thing WHAT I DON’T LIKE IS PEOPLE TAKING ADVANTAGE OF US AND TRYING TO SCAM US INTO PAYING FOR DAMAGES THAT WE DIDN’T DO AND AGAIN THEY ONLY SHOWING 2 LITTLE STAINS AND 4 SOFA MARKS THAT CAN EASILY BE REMOVED AT THAT , WE DONT SEE NO DAMAGE TO WHERE WE HAVE TO PAY THAT CRAZY BILL SO THIS IS NOT RIGHT. With that being said we will never live here again nor recommend chesterfield village apartments to anyone because they don’t care about nothing nor their tenants NEEDS only money .
• LC

  lincoln cross

  Dec 25, 2025
  5.0
  It is a beautiful apartment and I honestly couldn’t of found it without the help of Charlie and Wendy who answered all my questions with a smile on their face and was very patient with me.
• TH

  Tara Hughes

  Dec 17, 2025
  1.0
  I could actually share many many stories or should I say instances or occurrences that has happened while living at Chesterfield Village, Apartments in North Chesterfield, Virginia, one instance is where my floor practically cave in to downstairs. They only fix that when I threatened to take it to social media another instance is when the stairs coming up to my apartment and the patio was so rickety you can see them and hear them move. It took them a while to fix that. The other thing is that when I have to walk down the pathway to come to my house there is such a sink hole in the pathway that our shoes always get soaking wet and now this instance, I have been begging for these people to fix my dryer for months they come in and say nothing’s wrong with the dryer. It’s the vent in the wall, well that means that they have me living in a fire hazard on top of me living in a fire hazard. I cannot do my laundry and I pay for this service because we pay for our machines every month. Nothing has been done about this. I’ve been complaining about this since months ago. I remember one day I was late with my rent and it was the very last day I had to pay my rent with the late fee without getting charged by the court. I made it to the office at 12:02 PM and they said they could not take my payment because it was after 12 well time and time again do I call maintenance and I have to wait and they could not be considerate as I stood there and cried because I knew now I would have to pay an extra 300 and change, but that’s neither here or there point being I live in a community that does not care about the upkeep of people‘s apartments that have been here for a while. They add onto the rent and don’t do anything about anything that needs to be fixed. The windows are as thin as paper And I can keep on going for hours. I would say the only reason that I am still here is because I’ve been here for a while and the rent outside of this place is much higher so I guess I get what I pay for but that still does not make the fact that they do not care correct. I would not advise a dog to live here.
• EM

  Eric Maldonado

  Dec 8, 2025
  1.0
  Puse una estrella porque no me da opción de subir sin estrella el comentario pero en realidad mi gente no renten en este lugar es completamente una asquerosidad he irresponsables no les gusta regresar el depósito y las condiciones de los apartamentos son realmente malos, también hay mucha plaga de insectos como cucarachas entre otros. Tengan cuidado no renten en estos apartamentos.
• CT

  Chelsey Talley

  Dec 2, 2025
  1.0
  I moved out in May 2025 and still have not received my $700 security deposit. The apartment was left in perfect condition and even professionally cleaned, yet I never received an itemized deduction letter as required by landlord-tenant laws. On top of that, the living conditions were unacceptable. There was feces coming up from the pipes outside my front door, and sewage even backed up into my bathtub due to their neglected plumbing issues. The roach infestation was so severe that roaches were coming out of the outlets and air vents. I would not recommend living here based on the lack of professionalism, unsafe conditions, and failure to return legally owed deposits. This complex is poorly managed, unsanitary, and takes people’s money without following the law. I wouldn’t recommend anyone live here.

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