Business Details
About
Apartment Building
Welcome home to a hidden gem! At Cardinal Forest, you will find some the West End's largest, renovated one, two and three-bedroom apartment homes, up to 1300 square feet, with full-sized washers and dryers. Ask about our utilities included plans! You will also find a fitness center, playground, tennis courts, dog park, and a sparkling swimming pool for fun and relaxation. Enjoy the convenience of a great location, with all the West End’s shopping, dining and entertainment just minutes away. We can't wait to meet you!
Details
- Onsite servicesAvailable
- Free parking lotAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
268 reviews
5 stars
156
4 stars
24
3 stars
14
2 stars
16
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Karla and Bryant, for their helpfulness, professionalism, and friendliness during the leasing process.
Maintenance Issues
Numerous reviews highlighted significant problems with maintenance responsiveness, particularly regarding AC issues and pest control, with some residents expressing frustration over slow service.
Pest Problems
Several customers reported ongoing issues with roaches and other pests, indicating a widespread problem that has not been adequately addressed.
Mixed Experiences
While some residents enjoyed their living experience and the community atmosphere, others reported serious concerns about management practices and communication.
Cleanliness and Condition
Feedback indicated that some apartments were not adequately cleaned or maintained upon move-in, leading to dissatisfaction among new residents.
- JBJay Bey5 days ago5.0I Don't know where they found this new person DEE for pest control but they need to keep her. After a year dealing with this issue, she has worked awesome magic. DEE is also very professional and extremely informative about the problem and process. Thanks so much DEE.
- ARAndrea Riley-MartinNov 3, 20255.0Dee from pest control Cardinal Forest we would like to thank her for a totally professional pest control. Zoe’s We moved to a first floor handicapped apt, after living on the second floor for 9 years. The morning of the first day there we saw a lot of little critters. We reported to the office and asked for Dee. She came to inspect the apartment and did a thorough walk through with both of us. She then sat down with us and made a game plan, including things that we must do and exact list of things she would do. She arrived on time at 11:00 we had to leave for at least three hours. She returned 2 weeks later as promised and inspected the apartment again and found that all the roaches were dead.
- SWShawn WilliamsSep 8, 20255.0Love this place so much even staff thank you kevin so helpful and welcoming i think everyone should should come to apply and live here
- TCTracy Bea Marie CruzSep 4, 20255.0The leasing team were professional, friendly, and incredibly helpful and approachable (Kevin and the property manager Ms. Powers). Every question I had was answered promptly and thoroughly, and the entire leasing process specially in our situation that we have to move unexpectedly, was smooth and stress-free thanks to their guidance! Their willingness to go the extra mile made a great impression. Excellent service.
- JWJamaya WallaceJul 17, 20251.0Cardinal Forest is one of the most predatory apartment complexes in Richmond Va. I have consistently paid my rent to Cardinal Forest for almost four years. Within these four years I have endured roaches, my vehicle being towed multiple times, police being allowed to roam the parking lots to place huge unwashable towing stickers on my vehicle. Not to mention letters staying that violence has occurred at the complex, pee smelled and stained halls and limited maintenance staff, I feel exhausted listing all of these downfalls. If you can help it please don’t live there
Frequently Asked Questions About Cardinal Forest Apartments
Where is Cardinal Forest Apartments located?
Cardinal Forest Apartments is located at 4724 Cardinal Road, Richmond, VA 23228, USA.
What types of apartment homes are available at Cardinal Forest Apartments?
They offer renovated one, two, and three-bedroom apartment homes up to 1300 square feet with full-sized washers and dryers.
Are utilities included in the rent at Cardinal Forest Apartments?
Yes, they offer plans where utilities are included in the rent.
What amenities are available at Cardinal Forest Apartments?
Amenities include a fitness center, playground, tennis courts, dog park, and a swimming pool.
What are the office hours for Cardinal Forest Apartments?
The office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays and selected holidays.
How can I schedule a tour at Cardinal Forest Apartments?
You can schedule a tour online at http://gscapts.com/apartments/virginia/cardinal-forest/schedule-a-tour.
Which areas does Cardinal Forest Apartments serve?
They serve Richmond and Henrico areas in Virginia.
What nearby shopping options are available near Cardinal Forest Apartments?
Nearby shopping includes merchants at the Merchants Walk Shopping Center and retail stores like Verizon and Flooring RVA.
Are there convenient dining options close to Cardinal Forest Apartments?
Yes, there are restaurants nearby such as Tandoor Indian Cuisine, Casa Grande Mexican Restaurant, and Tasty Crab Seafood Restaurant.
What automotive services are available near Cardinal Forest Apartments?
Nearby automotive services include Pep Boys, World Class Automotive Group, 4 Wheel Drive Specialty Co., and Virginia Automotive Service for tire, repair, and oil change needs.