404 Rivertowne Apartment Homes offers roomy, convenient apartments with a sparkling pool just minutes from the heart of Downtown. Ask about our utilities included plans! Our community features twelve spacious floor plans, including studios, one and two bedroom apartments, or two bedrooms with a study. 404 Rivertowne is around the corner from the exciting dining and brewery district that is popping up along Forest Hill Avenue. We’re also located minutes from Richmond, Virginia’s Nickel Bridge, near James River Parks, close to Chippenham Hospital and the Veterans’ Administration Hospital, and just minutes from downtown or Stony Point Fashion Park. You’ll find real convenience at 404 Rivertowne Apartments in Richmond!
Anthony, the maintenance supervisor, received consistent praise for his prompt and effective service, resolving various issues quickly and professionally.
Customer Service
Courtney and other leasing staff were frequently highlighted for their friendly, helpful, and professional interactions with potential and current residents.
Pest Issues
Multiple reviews mentioned significant problems with pests, including mice and roaches, indicating a need for better pest control measures.
Management Concerns
Several customers expressed dissatisfaction with management's responsiveness and handling of issues, particularly regarding maintenance requests and communication.
Cleanliness and Condition
There were complaints about the overall cleanliness of the property and the condition of the apartments, including reports of mold, leaks, and unclean common areas.
EB
Ethan Bishop
2 days ago
5.0
Denise was one of the most helpful people I've ever come across when it comes to management of any kind of facility she did what she said she did it quick and she was very nice and friendly it makes me feel good that there's somebody like that working anywhere let alone where I live Thank you
DD
DeVonte Dames
Nov 8, 2025
5.0
Kia was extremely helpful, relatable, and professional. All of my questions were answered and I appreciate her expertise. I recommend this complex to any and everyone!
NK
Nadia Karelin
Nov 7, 2025
1.0
Please avoid these apartments! These apartments are 70 years old, living here for over a year and trapped in the lease. When I first moved in, my place was trashed! Leasing department is a scam/frauds. The communication between the leasing office to tenants is horrible! They will have maintenance people come unanounced when you specifically requested for them to come on a certain day when you will be home. You will get your package stolen constantly! FYI the maintenance people will leave a mess after repairs and steal you stuff inside of your home. My neighbor had his apartment broken into and my other neighbor got his car stolen. Yes there are gated entries but they haven't worked for 2 years!! When you ask for help at the leasing office they will give you incorrect information thats leads to more expenses. Theres mold in the basement apartments! Theres also friendly little roaches/crickets and mice you will find while living here. Its not a safe area and not a safe place to live! Please run!!!
DW
Darren Wallace
Nov 6, 2025
1.0
Scheduled a tour online to see some apartments the website says is available, drove down there only to be shown the “showroom apartments” they have set up! Like what the heck do I wanna see those for ? I asked can I see the ones available but was told I would have to set up another appointment!!! Complete waste of time
LC
Leonard Corsentino
Oct 27, 2025
5.0
I've been living here for a few months and put in a few service requests (leaking shower head, leaking bath faucet, heat not working, and a hole allowing mouse access) In about an hour, Anthony, one of the maintenance men, had finished all of the tasks! He did a great job and everything is working properly now. Thanks Anthony!
Frequently Asked Questions About 404 Rivertowne Apartments
What types of apartments are available at 404 Rivertowne Apartments?
404 Rivertowne Apartments offers twelve spacious floor plans including studios, one-bedroom, two-bedroom apartments, and two bedrooms with a study.
Does 404 Rivertowne Apartments include utilities in the rent?
Yes, they offer plans that include utilities in the rent. You can inquire about these when you schedule a tour.
What are the office hours for 404 Rivertowne Apartments?
The leasing office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays and major holidays.
Is 404 Rivertowne Apartments pet-friendly?
Yes, 404 Rivertowne Apartments welcomes dogs.
Where is 404 Rivertowne Apartments located?
It is located at 402 Westover Hills Boulevard, Richmond, VA 23225, United States.
How can I contact 404 Rivertowne Apartments for a tour?
You can call them at +1 804-509-2615 or schedule a tour through their website link provided in their featured message.
What local attractions are near 404 Rivertowne Apartments?
Nearby attractions include the dining and brewery district along Forest Hill Avenue, James River Parks, Richmond's Nickel Bridge, and shopping at Stony Point Fashion Park.
Are there any nearby automotive services close to 404 Rivertowne Apartments?
Yes, Berry's Auto Repair, Bug Haus, Pro Tires, and Riverside Auto Repair are some nearby automotive repair options for vehicle maintenance.
What public transportation or rental services are available near 404 Rivertowne Apartments?
First Transit Inc provides transportation rental services nearby, helping residents access local transit options.
Are there shopping facilities near 404 Rivertowne Apartments?
Yes, nearby shopping options include Ewing Outdoor Supply for retail needs and Virginia Contractors Supply for building supplies.