404 Rivertowne Apartments

3.9
806 reviews
404 Rivertowne Apartment Homes in Richmond, VA

About

Apartment Building
404 Rivertowne Apartment Homes offers roomy, convenient apartments with a sparkling pool just minutes from the heart of Downtown. Ask about our utilities included plans! Our community fea­tures twelve spacious floor plans, including studios, one and two bedroom apartments, or two bedrooms with a study. 404 Rivertowne is around the corner from the exciting dining and brewery district that is popping up along Forest Hill Avenue. We’re also located minutes from Richmond, Virginia’s Nickel Bridge, near James River Parks, close to Chippenham Hospital and the Veterans’ Administration Hospital, and just minutes from downtown or Stony Point Fashion Park. You’ll find real convenience at 404 Rivertowne Apartments in Richmond!

Details

  • Onsite servicesAvailable
  • Free parking lotAvailable
  • On-site parkingAvailable

Location

404 Rivertowne Apartments
402 Westover Hills Boulevard, Richmond, VA
23225, United States

Hours

Reviews

3.9
806 reviews
5 stars
536
4 stars
42
3 stars
36
2 stars
34
1 star
158

What are people saying?

AI-generated from recent customer reviews

Maintenance Quality

Anthony, the maintenance supervisor, received consistent praise for his prompt and effective service, resolving various issues quickly and professionally.

Customer Service

Courtney and other leasing staff were frequently highlighted for their friendly, helpful, and professional interactions with potential and current residents.

Pest Issues

Multiple reviews mentioned significant problems with pests, including mice and roaches, indicating a need for better pest control measures.

Management Concerns

Several customers expressed dissatisfaction with management's responsiveness and handling of issues, particularly regarding maintenance requests and communication.

Cleanliness and Condition

There were complaints about the overall cleanliness of the property and the condition of the apartments, including reports of mold, leaks, and unclean common areas.
  • EB
    Ethan Bishop
    2 days ago
    5.0
    Denise was one of the most helpful people I've ever come across when it comes to management of any kind of facility she did what she said she did it quick and she was very nice and friendly it makes me feel good that there's somebody like that working anywhere let alone where I live Thank you
  • DD
    DeVonte Dames
    Nov 8, 2025
    5.0
    Kia was extremely helpful, relatable, and professional. All of my questions were answered and I appreciate her expertise. I recommend this complex to any and everyone!
  • NK
    Nadia Karelin
    Nov 7, 2025
    1.0
    Please avoid these apartments! These apartments are 70 years old, living here for over a year and trapped in the lease. When I first moved in, my place was trashed! Leasing department is a scam/frauds. The communication between the leasing office to tenants is horrible! They will have maintenance people come unanounced when you specifically requested for them to come on a certain day when you will be home. You will get your package stolen constantly! FYI the maintenance people will leave a mess after repairs and steal you stuff inside of your home. My neighbor had his apartment broken into and my other neighbor got his car stolen. Yes there are gated entries but they haven't worked for 2 years!! When you ask for help at the leasing office they will give you incorrect information thats leads to more expenses. Theres mold in the basement apartments! Theres also friendly little roaches/crickets and mice you will find while living here. Its not a safe area and not a safe place to live! Please run!!!
  • DW
    Darren Wallace
    Nov 6, 2025
    1.0
    Scheduled a tour online to see some apartments the website says is available, drove down there only to be shown the “showroom apartments” they have set up! Like what the heck do I wanna see those for ? I asked can I see the ones available but was told I would have to set up another appointment!!! Complete waste of time
  • LC
    Leonard Corsentino
    Oct 27, 2025
    5.0
    I've been living here for a few months and put in a few service requests (leaking shower head, leaking bath faucet, heat not working, and a hole allowing mouse access) In about an hour, Anthony, one of the maintenance men, had finished all of the tasks! He did a great job and everything is working properly now. Thanks Anthony!

Frequently Asked Questions About 404 Rivertowne Apartments

What types of apartments are available at 404 Rivertowne Apartments?

404 Rivertowne Apartments offers twelve spacious floor plans including studios, one-bedroom, two-bedroom apartments, and two bedrooms with a study.

Does 404 Rivertowne Apartments include utilities in the rent?

Yes, they offer plans that include utilities in the rent. You can inquire about these when you schedule a tour.