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The Arbor at Halley Rise

4.5
(58 reviews)

Business Details

11990 Heafield Way, Reston, VA
20191, United States
https://thearborathalleyrise.com

About

Apartment BuildingKETTLER

Location

The Arbor at Halley Rise
11990 Heafield Way, Reston, VA
20191, United States

Hours

Reviews

4.5
58 reviews
5 stars
48
4 stars
3
3 stars
0
2 stars
4
1 star
3
  • CM
    Courtney Moore
    1 day ago
    5.0
    My wife and I toured an apartment with Keenan and had a great experience. He really made the tour. He was friendly, easy to talk to, and had the best personality we came across all week while looking at apartments. He made us feel comfortable right away and truly stood out.
  • SM
    sara m
    Feb 4, 2026
    2.0
    This place looks great from a distance, but moving here has not been the best decision. 1. The biggest issue for me personally has been the parking situation. On top of the expensive rent, it’s $100 a month to be able to park my car in an unreserved spot in the building parking garage, and $150 to park in a reserved spot in the parking garage. I think that’s absolutely ridiculous, especially because there is no sort of luxury or perk that the garage has to offer. There’s nothing special about it aside from the fact that.. my car is covered? I had been parking my car in a public parking lot across the street from the building along with many other residents until an email was sent out to all of the residents claiming that our cars could be towed at any time in the public parking lot and that we are highly encouraged to park in the building’s parking garage. Mind you, I had been parking there every single day and nothing ever happened to my car. All of the sudden when the building’s parking garages weren’t full, the parking spots at the lot began being charged, and not cheaply either. Management claims they had no part in it and I’ve tried to give them benefit of the doubt but it’s difficult to. The cherry on top is that it’s embarrassing and uncomfortable to bring guests over because they have nowhere to leave their cars unless they pay for parking. It’s just way too much and such a struggle when it shouldn’t be. How can you have an apartment building with no free guest parking, at least for a few hours? 2. There is never enough hot water for showers. My showers take 15 minutes, sometimes 20. I have never resided in an apartment where I’ve run out of hot water so quickly until I moved here. I’ve tried showering at different times of the day to see if it’d make a difference, but it didn’t. 3. You can hear absolutely everything your neighbors are doing, day.. and night. The walls are insanely thin. Hearing normal living sounds are totally fine and understandable, but why am I hearing my neighbors’ voices and nightly activities all of the time. 4.Theres only one trash chute on every floor and unless you live right by it, you have to walk across the entire floor you live on just to throw your trash away. What if somebody isn’t physically capable of walking that far for some reason? I feel like they should have at least two chutes on both sides of each floor. 5. Lastly, the marijuana odor. It seems I’m not the only person that has experienced this issue. There is a marijuana odor that travels through the vents and enters my apartment every other day. The smell is so strong. Although it may be difficult for management to pin point who it may be causing this issue, it’s just something that I’ve noticed and am bothered by. To say that the building is not clean or not maintained would be a lie. I always see people cleaning and maintaining the buildings which I do notice and appreciate. The staff is friendly, fun events are hosted every month, and the amenities are pretty decent, but it feels as though the cons sometimes outweigh the pros, especially when paying the prices that I do to live here.
  • SZ
    Shane Ziegler
    Feb 2, 2026
    5.0
    Finally moved in and could not be happier! ShuKeia showed me the apartments on two seperate occasions to make sure that I found the right space for me. The building has great amentities and everyone on the team has been helpful during my move.
  • SP
    Shannon Patterson
    Jan 30, 2026
    5.0
    I recently toured The Arbor at Halley Rise with Keenan, and I can confidently say it was one of the best apartment-tour experiences I’ve had. From the moment we started, Keenan was incredibly knowledgeable, professional, and genuinely welcoming. He took the time to walk me through the community, amenities, and floor plans in detail answering every question without ever making me feel rushed. His knowledge of the property and attention to what I was actually looking for really stood out. It was clear he cared about helping me find the right fit, not just filling a unit. The property itself is beautiful, well maintained, and thoughtfully designed, but Keenan truly made the experience memorable. If you’re considering The Arbor at Halley Rise, I highly recommend asking for him you’ll be in great hands.
  • GG
    G
    Jan 9, 2026
    5.0
    The slew of recent negative reviews motivated me to stop procrastinating and post this review. My son and I have been residents at The Arbor for 7 months now. From my first tour with ShuKeia, I felt at home. The building was clearly thoughtfully designed, feeling modern yet warm and inviting. Every interaction I’ve had with the leading/management team has been positive. It is clear they value their residents. Any maintenance requests have been addressed promptly and the amenities/common areas are beautifully done. I find the negative reviews regarding the parking situation to be unfair as it was clearly communicated from day 1 that the parking lot, parking garage, and street parking were not owned/managed by The Arbor. Even so, the building manager, Keenan, sent a thoughtful message to the community that they are working to explore guest/visitor parking options now that paid parking is in effect for all areas. This is a new development (both the building itself and surrounding retail) so growing pains are to be expected. I do not believe reviewing the building and its team negatively to be a fair considering it is out of their control. All in all, I have been more than pleased with my experience and love living here.

Frequently Asked Questions About The Arbor at Halley Rise

What is The Arbor at Halley Rise?

The Arbor at Halley Rise is an apartment building located in Reston, VA.

What are the leasing options at The Arbor at Halley Rise?

The Arbor at Halley Rise is currently leasing. You can contact them for a virtual tour.

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