The Arbor at Halley Rise

4.7
40 reviews

About

Apartment Building

Location

The Arbor at Halley Rise
11990 Heafield Way, Reston, VA
20191, United States

Hours

Reviews

4.7
40 reviews
5 stars
35
4 stars
2
3 stars
0
2 stars
0
1 star
3
  • SC
    Sarah Cole
    5 days ago
    5.0
    I've lived here for the past 7 months, so here's my honest review of what it's like so far: Pros: -The cleaning team is always on top of it. They keep the courtyard, working spaces, lounges, and other shared spaces very clean. -The floorplans are nice and spacious. The bathrooms and bedrooms have a generous amount of space -The leasing team does an amazing job with taking care of the tenants, especially when they first opened the complex. I've talked with Keenan, Shukeia, Skylar, and others (sorry I forgot their names), and they've always been nice, patient, and accommodating with our comments and concerns. -The amenities are useful. I like how there are 2 gyms for 2 towers. The Luxer mail lockers are great to have to keep your packages safe. And I like how in the mailroom there is a fridge for perishables. The courtyard is beautiful and fun for watching sports, hosting events, etc. -The working spaces have been very helpful for me when I need to take calls outside of my apartment Cons: -The wood structure has a couple of cons. I can feel a couple slight dips in the floor of my apartment and there isn't a lot of sound absorbing material between the floors. I can hear my upstairs neighbor's dog run around, jump, etc. Despite this con, the leasing team has put in effort to reduce the noise. All-in-all, the complex is beautiful and seated in a convenient area. Close to the town center and metro station, as well as have a Wegmans and Panera Bread right under it. The community is also great, especially with the leasing team's help in hosting events to bring the neighbors together. If you're making a fresh start/move to the city, The Arbor is a good place to get an introduction of the area.
  • CA
    claire Anne
    Nov 6, 2025
    5.0
    I had such an amazing and warm experience with ShuKeia!! She really welcomed me and made the tour feel like home. She has such great energy and you can tell she truly cares about her community, residents, and building!
  • MW
    Michael Wood
    Nov 1, 2025
    5.0
    Shukeia was amazing to deal with. I needed to find an apartment quick for when I’m up here working and she listened to me and found the perfect option. The building and facility are amazing. Looking forward to the time I’ll spend here!
  • FP
    Faith Powell
    Oct 22, 2025
    1.0
    DO NOT RENT 606 IN THE WEST TOWER DO NOT RENT HERE unless you're on the top floor or on floors 1-3 in tower 2 where there is a concrete slab between you and the floor above. There is no carpet on the floor above you to lessen impact noise. There is non-existent/inadequate material in the floor above that would act as sound insulation. If the tenant above has a child that runs and jumps or if they have a large dog that runs and jumps, then you will definitely hear that at all hours of the day. The management seems unable/unwilling to help you if you are suffering from the unending noise coming from the unit above you. I am moving out of unit 606 in tower 1 due to the noise inflicted on me by the person in 706 who has a large dog.
  • AT
    Agim Tasholli
    Oct 14, 2025
    5.0
    “10/10 for Keenan!” Keenan is outstanding. I emailed him nonstop before moving in, and he always responded quickly, even after hours sometimes. His commitment to excellent customer service truly shows. Skylar, the Assistant Manager, was also helpful on the few occasions I dealt with her—always willing to go above and beyond.

Frequently Asked Questions About The Arbor at Halley Rise

What is The Arbor at Halley Rise?

The Arbor at Halley Rise is an apartment building located in Reston, VA.

What are the leasing options at The Arbor at Halley Rise?

The Arbor at Halley Rise is currently leasing. You can contact them for a virtual tour.