Star Lofts

Reviews

• WP

  Will Phelps

  Jan 27, 2026
  1.0
  I've applied and was approved. I had some question that I needed answered and 72 hours have passed and I got 1 inadequate response to my email the others were nit responded to. I went to the office it was closed. I see now that this may be what I would have to deal with.
• MK

  Matthew kelly

  Jan 15, 2026
  1.0
  I am an active-duty U.S. Army service member looking for housing for my family. I scheduled three separate appointments to tour Star Lofts and was unable to view a single unit due to repeated miscommunication and lack of professionalism. Each time, I was told the AI assistant scheduled incorrectly or that the system had not been updated. Despite receiving text confirmations that units were available, staff repeatedly stated tours could not be conducted. On my final visit, I arrived for a scheduled appointment to find the leasing office locked while staff were inside. After waiting, I was told all appointments had been canceled without notice and that no one was available to give a tour. No solutions or alternatives were offered. This was a frustrating, unprofessional experience that wasted time and showed a clear lack of customer service. Based on my experience, I cannot recommend this property and hope management addresses these issues for future renters.
• TI

  Talisa Irvine

  Nov 24, 2025
  5.0
  Jasmine did a really amazing job and answered all of my questions
• TG

  Takoda Graves

  Nov 24, 2025
  5.0
  Jasmine the truth
• 77

  7

  Nov 21, 2025
  5.0
  Jasmine Wells is an outstanding manager—professional, classy, and genuinely caring. She made sure I got into my apartment quickly and efficiently. She always maintains a positive attitude and shows a true willingness to help and support both her staff and her tenants. She has a beautiful spirit all around. I love this lady dearly!