Perry Street Lofts

Reviews

• AC

  Ashleey Crisp

  Feb 10, 2026
  1.0
  Dog shit everywhere along with trash. No one ever returns phone calls. Rent is constantly increasing.
• JT

  jasmine turner

  Feb 7, 2026
  1.0
  this place is a complete joke the elevator never works ever management never answers the phone even though they be sitting in the office and still wont open the door rent keeps going up with no explanation at all but somehow you still paying for stuff you do not need or use that is already supposed to be included in your rent make that make sense the building is infested in all caps with roaches yes ROACHES everywhere dog shit all in the hallways and outside trash stays in the hallways for days and the whole place smells funny like something is dead management is rude gives you the run around and acts like helping tenants is a problem maintenance requests are useless they do not listen and it takes months for anything to get fixed if it ever does and they will switch your unit randomly without warning like they did me and expect you to just deal with it do not move here at all this place does not care about nobody living here and it shows every single day
• EP

  Emmanuel Perez

  Jan 10, 2026
  1.0
  Had an appointment to do a self guided tour. Went to the leasing office as I had not gotten any information about where to go and what to do. No one was there. Called the number and got the ai assistant that did not assist. Got tired of waiting and left. Ran into two wonderful women there who gave me some inside info. One of them was talking about breaking the lease. Apparently they take forever to fix things. Never in the office, and hay have issues with paying rent. Glad I ran into them. Edit: I did reach out as the comment says and it’s been 3 weeks since I’ve heard back. Still waiting on my call back.
• KM

  Kiara McFarland

  Jan 8, 2026
  1.0
  Absolutely unprofessional and doesn’t care at all. I stopped by to leave my information because my daughter’s birthday gift got delivered to their mail room. I’m not a tenant so I can’t get into their mailboxes. Manager wouldn’t even come up to assist me or allow me to leave my contact information so that we could try to get the my package. I could hear her absolutely rude remarks down the hall. Terrible customer service
• JN

  Jayda Nicole

  Dec 26, 2025
  1.0
  I scheduled a guided apartment tour for 12:15 PM on Monday, December 15th at Perry Street Lofts through their automated scheduling assistant “Oliver,” which confirmed the appointment via text message and showed that this time was available — which is why I booked it. When I arrived on time for my tour, before I even reached the leasing office, I noticed that the entrance area was covered in dog waste. This is extremely unsanitary and disrespectful not only to residents who do clean up after their pets, but also to prospective tenants visiting the property. When I reached the leasing office at my confirmed tour time, no one was present. I waited until 12:30 PM, and then returned again at 1:00 PM, at which point a staff member was finally inside the office. Based on other reviews, I am assuming this staff member may have been Jasmine, as multiple reviewers have referred to an employee by that name in similar situations. However, she did not introduce herself, so I cannot confirm this with certainty. Despite the delay and inconvenience, she did not apologize or acknowledge that I had been waiting. When I asked to proceed with my tour, she informed me that she could not conduct it, even though it was already past my scheduled appointment time. Her explanation was that the property had recently issued new key fobs, and because she was the only staff member on site, she needed to remain in the office in case residents required assistance with them. In other words, although I had taken unpaid time off work to attend a confirmed tour, I was told I would need to come back later because she was “the only one there.” She attempted to reschedule, but the process dragged on due to computer issues and unrelated conversations, and the rescheduling was never actually completed. What should have been a simple, professional appointment turned into a frustrating and disorganized experience — and the tour never even happened. In the end, all I gained from this poorly handled situation was lost time and lost wages from my upcoming paycheck. Based on my experience, I would not recommend this property. Key concerns include: • Poor cleanliness and lack of grounds maintenance (dog waste at the entrance) • Unreliable staffing and scheduling • Unprofessional and dismissive leasing office interaction • Little regard for prospective residents’ time or financial sacrifice This visit made it clear that this is not a community I would feel comfortable living in. Truly wish I could give one star.