River House Apartments

Reviews

• BB

  Brianna

  Jun 7, 2024
  5.0
  The apartments are spacious! I love having a washer and dryer in unit. The office and maintenance staff are consistently nice and helpful. No complaints.
• HG

  Henry Green

  Sep 13, 2023
  5.0
  This is one of the nicest complexes to stay at in the Norfolk area. Very pretty scenery along the Lafayette River and only miles from the downtown district. The amenities are top shelf, i.e., a year-round heated pool, well equipped gym, clean dog park, etc.... Apartments are very spacious and come equipped with new appliances. The maintenance staff is very responsive if anything goes down. The ladies at the leasing office, Stephanie and Andrea, are very welcoming and make you feel at home at this complex. If i ever moved back to the Norfolk area, I would re-lease at this complex.
• AI

  Anna Isbell

  Jun 6, 2022
  5.0
  Mohamed was great! He came promptly and fixed my AC. I really appreciate his hard work!
• KF

  Keith Freeman

  Jun 27, 2020
  2.0
  The location is convenient. The staff is generally helpful. The parking is not great. My first month I came out to a car that was damaged. The parking is very tight. During my second year I was locked out of the building one particular night. My code had been deleted by mistake. I went to local hotel as it was after hours. I was never reimbursed. In fact I had to go back multiple times to the office to help them fix their mistake. During checkout I asked for a recommend person to clean apartment. I paid this person $225 to clean the apartment. 2 weeks later I get a bill for 874.90. New carpeting was needed and really have no grounds to dispute. It is worth reading the details of their contracts. This is consistent with several other people's experience with this complex. My mistake gives someone else the opportunity to ask the questions on the front end.
• DM

  Derek Murphy

  Mar 25, 2019
  5.0
  Great place to live!

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