Business Details
About
Property Management CompanyReal Estate Services
Real Property Management Richmond Metro provides professional property management services including on-going communication, comprehensive marketing and advertising, full-service leasing, thorough tenant screening and selection, timely rent collection, regular inspections, cost-effective and reliable maintenance, strict and compliant evictions, and comprehensive accounting. We help protect your investment, service your tenants, minimize your costs, and maximize your income—without interrupting your daily life. For over 30 years, tens of thousands of rental property owners and investors nationwide have trusted Real Property Management offices to take care of their rental property.
Location
Real Property Management Richmond Metro
1100 Welborne Dr., Henrico, VA
23229, United States
Hours
Frequently Asked Questions About Real Property Management Richmond Metro
How do you advertise your properties?
Getting properties rented efficiently is pivotal to our success and happy client owners, we must generate as many qualified leads as possible. We achieve this by syndicating marketing efforts to the top rental websites, over 15+. We also use best-in-class technology called Tenant Turner to assist with pre-screening, scheduling, reminders, follow-up and feedback for every interested party. Any call in to our office is also answered live between 9:00am-5:00pm, Monday through Friday, this is crucial to get homes rented fast because if they do not speak to someone, they go elsewhere. We also share available listings with realtors who have clients looking to rent in specific communities and neighborhoods.
How do you handle repairs?
For tenant occupied homes, tenants submit a maintenance request via their online tenant portal through Property Meld, a first class technology specific to maintenance and property management. Our portal allows tenants to submit a work order request by providing a description of the issue as well as upload photos of the issue, when appropriate. Owners receive the same notification of the request that we do once submitted, our goal here is full transparency of everything going on with your property. Tenants can also track the status of their request online. When a request comes in, we assess it and see if it needs immediate dispatch or if we can proactively troubleshoot the issue with the tenant. There are many common repair requests our team are trained how to troubleshoot. If the issue needs to be fixed, we assign the work order to one of our preferred vendors. We have in-house maintenance capabilities and utilize third party vendors for electrical, HVAC and plumbing repairs. The technology enables the vendor to contact the tenant to set-up a time to make the repair. Our vendors will complete the repair if under $300, take photos of before and after work and submit an invoice to our company for approval. We make sure the cost of the repair is fair and that the work was completed satisfactorily. The management agreement allows us to approve any repair under $300, without having to bother our clients. Larger repairs over $300 require owner approval, so we will contact the client in those cases. Exceptions to the $300 approval rule include emergency maintenance and habitability issues. If we have to act quickly to protect persons or property we will do so, to protect our owners best interest. Once a repair is completed and invoiced, Property Meld requests the tenant a survey asking them to confirm the repair was completed satisfactorily, was the vendor was professional and to rate their overall experience with the vendor and our team.
Can I do repairs myself?
Yes and No. If the property is vacant, owners can handle the repairs needed to make the property “rent ready,” if they choose. However, either the client does all the work or we do all the work. It gets messy when there are too many chefs in the kitchen. Once the property is leased, we require that we use our preferred vendors. This ensures leasing deadlines are met, as we work with these vendors regularly, they are insured, licensed, reliable, trusted and we know what to expect.
How do rent payments work? Does tenant pay you then you pay me?
The tenant pays RPM Richmond Metro rent and we deposit it into our trust account. We direct deposit the rent from the current month, minus our fee and any other expenses generally on the 6th or 7th day, into a bank account of your choice.
Should I accept pets?
Statistics show over half of all renters have pets. Being open to pets you will increase demand through the entire prospective rental pool, thus increasing the rental price as we charge an additional $25 per pet, per month. If maximizing rent is important to you, maybe you should consider pets. If you would rather play it safe, it is OK to say no pets. If you are open to a pet, we always say, “pets considered on a case by case basis”. That means we may approve the right pet, not all pets.
How long does it take to rent a property?
We lease the vast majority of our rentals in under 3 weeks or less (last year we averaged 17 days from marketing to executed lease). Our goal is minimize vacancy and we market efficiently, this goes along with transparent communication weekly of the feedback received and if we might need to reduce the monthly rental rate.
Can I rent my property furnished?
RPM Richmond Metro does handle furnished rentals. Should you choose to rent furnished, we ask that you be flexible as the Richmond market does not command furnished rental properties, typically only requested on short-term leases during job re-location or home building period. We have a detailed checklist that is also included as an addendum to the lease for furnished properties.
How does Real Property Management Richmond Metro advertise properties to get them rented?
They syndicate marketing efforts to over 15 top rental websites, use Tenant Turner technology for pre-screening and scheduling, and answer calls live during business hours to attract qualified leads and rent properties efficiently.
What is the process for handling repairs at Real Property Management Richmond Metro?
Tenants submit maintenance requests via an online portal, which allows requests, photos, and status tracking. Repairs under $300 are approved and managed in-house or via preferred vendors; larger repairs require owner approval, with emergency exceptions.
Can property owners perform their own repairs?
If the property is vacant, owners may do their own repairs to make the property rent ready. Once leased, all repairs must be done by the company's preferred vendors to ensure reliability and timely service.
How do rent payments work at Real Property Management Richmond Metro?
Tenants pay rent to RPM Richmond Metro, which deposits funds into a trust account. Rent minus fees and expenses is then direct deposited to the owner's bank account, typically by the 6th or 7th of the month.
Does Real Property Management Richmond Metro allow pets in rental properties?
They recommend allowing pets to increase demand and rental income, charging an additional $25 per pet per month. Pet approval is considered on a case-by-case basis, allowing flexibility for suitable pets.
How long does it usually take to rent a property through Real Property Management Richmond Metro?
They typically lease properties in under 3 weeks, with an average of 17 days from marketing to executed lease, aiming to minimize vacancy through efficient marketing and communication.
Does Real Property Management Richmond Metro handle furnished rentals?
Yes, they handle furnished rentals but note Richmond's market typically demands unfurnished units. Furnished rentals are usually for short-term leases such as job relocations, with a detailed checklist included in the lease.
What nearby places can I visit after a meeting at Real Property Management Richmond Metro?
You can visit The Mixing Bowl Richmond bakery to enjoy desserts, relax with a massage at Attune Massage Therapy, or grab a quick meal at Burger King, all located near the property management office.
Are there convenient services near Real Property Management Richmond Metro for property owners or tenants?
Yes, nearby services include Hammersmith Contracting Co. for building supplies, Junk King Richmond for recycling and garbage collection, and Preferred Title & Settlements for real estate assistance.
How might nearby educational or community services benefit tenants of Real Property Management Richmond Metro properties?
Tenants can access education at Contractor Training Center or enrich their social engagement with the Coastal Athletic Association nearby, providing community support and development opportunities.