Business Details
About
Apartment Building
We are the most convenient and centrally located apartment community in Henrico County's prestigious West End. Our spacious one, two or three-bedroom apartments are perfectly situated near the intersection of West Broad Street and Parham Road, with easy access to I-64 and I-295. The garden apartments or townhomes feature updated kitchens with stainless steel appliances. Washers and dryers are included in each home, and FiOS (for high-speed internet and TV) is available. There’s a playground for the kids, a fitness center for workouts and a huge pool for summer fun. You’ll be perfectly placed at London Towne!
Details
- Onsite servicesAvailable
- Free parking lotAvailable
- On-site parkingAvailable
Location
Hours
Reviews
3.4
456 reviews
5 stars
223
4 stars
43
3 stars
26
2 stars
20
1 star
144
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the leasing staff, particularly Hailie and Mayra, for being friendly, helpful, and knowledgeable during tours and application processes.
Maintenance Issues
Numerous reviews highlighted significant problems with maintenance, including slow response times, unresolved issues, and ongoing pest infestations, particularly with roaches.
Property Condition
Many customers expressed dissatisfaction with the overall condition of the apartments, citing issues like leaks, poor renovations, and inadequate pest control.
Community Environment
Several reviews mentioned concerns about noise from neighbors and safety issues, including vandalism and the presence of homeless individuals on the property.
- KAKyle An2 days ago5.0I had a wonderful experience searching for an apartment at London Towne, all thanks to Hailie. Finding a place can be stressful, but she made the process incredibly smooth. "Exceptional Service from Hailie!" Even though our requirements and conditions changed several times, she remained incredibly patient, professional, and kind throughout the entire process. She took the time to explain everything clearly and made sure all our concerns were addressed. If you're looking for a new home here, I highly recommend asking for Hailie!
- MQMobbtied Q5 days ago4.0Alyssa was very personal and explained everything I needed to know about getting started with the application along with the tour of the apartments
- LGLeticia Gomes6 days ago5.0Today I was visiting the apartments, and I was very well attended by Hailie took all my debts a great professional, the apartments are very comfortable.. thank you very much Hailie
- AAAthiranDec 31, 20255.0Amy was seriously amazing! My cousin Kareem was looking for a new spot, and she found him the most perfect townhouse. She was so nice to both of us the whole time and really made the entire experience easy.
- MTMichael TaylorDec 30, 20255.0Hailee was super friendly and professional She gave us an amazing tour and answered any and all questions we had swiftly
Frequently Asked Questions About London Towne Apartments
Where is London Towne Apartments located?
London Towne Apartments is located at 5618 Eunice Drive, Henrico, VA 23228, USA.
What types of apartments does London Towne offer?
London Towne offers spacious one, two, or three-bedroom garden apartments or townhomes with updated kitchens including stainless steel appliances.
What amenities are included in London Towne Apartments?
Amenities include washers and dryers in each home, FiOS for high-speed internet and TV, a playground, a fitness center, and a large swimming pool.
What are the office hours for London Towne Apartments?
The office is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays and major holidays.
How can I schedule a tour of London Towne Apartments?
You can schedule a tour online at http://gscapts.com/apartments/virginia/london-towne/schedule-a-tour.
What service areas does London Towne Apartments serve?
London Towne Apartments serves the Richmond and Henrico areas in Virginia.
Are there other apartment communities near London Towne Apartments?
Yes, nearby apartment communities include The Villages at West Laurel, Dominion Creekwood Apartments, Maple Springs Apartment Homes, and Maple Springs Apartments.
What healthcare facilities are close to London Towne Apartments?
Nearby healthcare facilities include Parham Doctors' Hospital, Henrico Doctors Hospital Parham, Parham Surgery Center, and multiple specialists like cardiologists and surgeons.
Are there any childcare or preschool options near London Towne Apartments?
Yes, Bright Horizons at Henrico is a nearby daycare and preschool facility available to residents in the area.
How can residents access online resources or social media for London Towne Apartments?
Residents can visit their website at https://gscapts.com/apartments/virginia/london-towne, follow their Instagram handle @londontowne_gscapts, check YouTube at http://www.youtube.com/@gscapartments2638, and LinkedIn at https://www.linkedin.com/company/general-services-corporation-gsc.