Business Details
About
Property Management CompanyReal Estate Agents & Brokers
We have been in business since 2015 and pride ourselves as leaders in our local real estate market and the property management community. For the last 8 years we have been active members of the NARPM (National Association of Residential Property Managers) community and stay current on the latest property management industry trends.
Location
Hours
Reviews
4.9
128 reviews
5 stars
122
4 stars
2
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, responsiveness, and helpfulness of the staff, particularly Jason and Rhey, throughout the rental process.
Communication
Many reviews highlighted the clear and timely communication from the team, which helped ease the rental process and build trust with clients.
Property Management
Relevate Property Guides received positive feedback for their efficient handling of property management tasks, including maintenance and tenant relations.
Mixed Experiences
While many customers had excellent experiences, some reviews indicated issues with responsiveness and service quality, particularly regarding maintenance requests.
Professionalism
The team was frequently described as knowledgeable and dedicated, with several clients recommending specific agents for their exceptional service.
- KTKelsey Tate6 days ago4.0My experience with this Relevate Property Guides was overall okay. They weren’t bad, but they also didn’t stand out as great. Communication was generally fine. That said, the staff was always polite, and issues did get resolved. If you’re looking for a company that gets the job done at a basic level, they meet that standard. With a bit more consistency and follow-through, they could really elevate their service.
- SWSimone WorthyNov 13, 20255.0Throughout this process Jason and David have been such a great help! Communication and response times are excellent. They were very helpful with every question I had as well.
- HOH2O PRO Front OfficeNov 7, 20255.0Working with Relevate Property has been a great experience! Their team is super easy to communicate with and are very attentive. They are fair, professional, and care about both tenants and vendors. We appreciate working with them!
- SASam amalyNov 5, 20255.0Well after a month of Move-In providing this feedback. Jason has been very helpful in helping me move to new property in Richmond (Glen Allen). Initially I was hesitating to go for Relevate PG as almost all work are remote. Ideally realized they set the process at par and very smooth. Highly recommend for some family moving to go with them and find their property. Even the property I moved in was a old property but was maintained very well, I also found a died roach inside kitchen but that too was taken care by pest control by Jason with guidance from Property owner. Thanks Jason.
- LMLaurent MendyOct 27, 20255.0I recently rented a property through Relevate Property Guides at Jason Villacarlos, and the experience was excellent from start to finish. He was professional, responsive, and genuinely helpful throughout the entire process. Every question I had was answered promptly, and the move-in process was smooth and stress-free. It’s rare to find an agent who combines efficiency with such a friendly approach. I’d highly recommend Jason to anyone looking for a rental in Virginia .
Frequently Asked Questions About Relevate Property Guides
What services does Relevate Property Guides offer?
Relevate Property Guides specializes in property management and real estate brokerage services in the Glen Allen, VA area.
Where is Relevate Property Guides located?
They are located at 11207 Nuckols Rd, Suite F, Glen Allen, VA 23059, USA.
What are the business hours of Relevate Property Guides?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I contact Relevate Property Guides?
You can reach them by phone at +1 804-410-3300 or email at hello@relevatepg.com.
How experienced is Relevate Property Guides in property management?
They have been in business since 2015 and have been active members of the National Association of Residential Property Managers for the last 8 years, keeping current with industry trends.
Does Relevate Property Guides have an online presence?
Yes, they have a website at https://www.richmondpropertymanagementrpg.com/, a LinkedIn page, a Facebook page, and a YouTube channel.
What nearby real estate agents are near Relevate Property Guides that clients might visit?
Nearby real estate agents include Stuart Hubbard Realtor - Exit First Realty, Bryan Tubbs, Krista McClain, and The Marc Austin Highfill Team, among others, which provides clients with various options for real estate services in the area.
Are there any nearby property management companies near Relevate Property Guides?
Yes, Renters Warehouse Richmond and Brent & Legacy Team are nearby property management companies that clients might consider when exploring property management options in Glen Allen.
What amenities near Relevate Property Guides could clients utilize before or after meetings?
Clients can visit nearby services like VL Designs Skincare & Makeup Studio for beauty treatments or Knead Escape for massage therapy to relax before or after their appointments.
Is there financial service support near Relevate Property Guides?
Yes, Truist bank is located nearby, offering banking and ATM services useful for financial transactions related to property or real estate.