Amberleigh

Reviews

• HN

  hamza naeem

  Feb 6, 2026
  1.0
  Giving them one star is probably the biggest accomplishment. The cleanliness is horrible. Managements doesn’t pick up the phone, No AC in the summer it’s just air. Probably the worst option
• AC

  Andrea Cárcamo

  Feb 2, 2026
  1.0
  Very dissatisfied. Very poor and dismissive management. Poor maintenance, poor trash management that leads to piles of festering bags everywhere and rodents festering in every corner. Poor road and sidewalks management, unsafe to walk, poorly illuminated and full of potholes. Tree branches falling over. Grass unkept in summer, piles of slippery leaves in the fall, no snow clearing in winter. Incredibly poor parking management and incredibly dangerous in winter. No road clearing or maintenance. If you are considering moving here, I wouldn’t recommend it.
• MB

  Madison Brown

  Feb 1, 2026
  1.0
  To be clear - I am not the tenant, but my boyfriend has been a tenant here for many years. This place is disgusting and corporate is clearly more interested in conserving cash than taking care of the place or the residents. There is a serious rat problem and there is trash everywhere. Whether the trash is from other residents leaving their trash outside and the rats getting into it and spreading it around or from the valet trash folks leaving broken bags and their contents laying around, this place is a safety hazard for any dog owners. We are continuously being careful of where to let his dog walk and pulling trash/bones/etc out of her mouth when she inevitably finds something before we have a chance to realize it. On the bright side, the rats may have been driven off by the multiple inches of condensed ice that still covers everything. There are sidewalks and stairways that lead up to our building that are still covered in ice that has been there for the last week. There was never any salt or any attempt at shovelling the sidewalk leading to his building, and now it's a serious safety hazard. The valet trash hasn't come in a week and there is no word from management about when they will show up, so there are piles of trash both inside and outside the buildings. The parking lot is also a disaster, with very minimal attempts at improving conditions. Multiple residents have 2+ feet of straight ice shoved in front of their vehicles, with no hope of getting them out within the next week (and they've already sat there for one already). There was 4 ft of ice in front of my vehicle, and we had to wait until the parking spaces on either side of me left so I could shimmy out the side of the space. This place is a disaster. I have been renting in the area for 10 years and have never seen an apartment complex handle any of the issues above so poorly. We will be glad to get him out of here in the coming spring.
• LR

  Lonnie R

  Nov 28, 2025
  1.0
  Moved out finally! Here's what I experienced: Boiler pipe explosion, destroying living room and downstairs townhome--management indifferent and referred me to my renter's insurance with no acknowledgement of the inconvenience. The key to the boiler room was not on site! The employee who had it was on vacation. Had to call 911 for the fire department to come with a hose to divert the flow of water outside; collapsed roof after heavy rain; oven failure, repaired dangerously; washing machine died and not replaced for over a month; overflowing trash at all trash bins, including broken glass littering the ground; Pool furniture always broken; pool pervert making obscene gestures in front of children while participating in some sort of phone intimacy--management refused to tell him to leave, and he was there every single day, so we had to stop going to the pool; walls so thin (in the apartments--not the townhomes) that my neighbor's snoring woke me up every night at 3am; tree branches falling on cars because there is very little vegetation management--I once saw a heavy branch fall in a storm exactly where a child had been standing just ten minutes earlier--luckily, it only damaged the car; Management strategically avoids all contact, forcing you to show up personally (during your work hours) to make any statement at all--they memorized my phone number and never answered my calls; BELITTLING and ARROGANT management--I'm talking about you, Jessica. Yes, Jessica, you like yourself a lot. You are so proud of your accomplishments (she proudly told me about her property management certification--wow!). Honestly, whatever happened in your life that resulted in you being where you are must be so bad that I should have sympathy for you--but I don't, because you signed up for the job, so you should do it right; Management also changed over so many times while I was there that I always got the following story: "that was the old management. You've got to give us a chance!", and then the same crap always happened. I've actually left out quite a lot of bad things. Let me mention a few nice things: The trees (which do need vegetation management) are beautiful. The location is great--so close to a metro station, and not far from a bike trail that leads all the way to DC. The townhome layouts are nice--if only our roof hadn't fallen on us after the rain. I will also so that the repairment themselves seem like nice people. They were always kind when I finally got to speak with them. And these guys are really underfunded, so I wouldn't blame them for what management does. One of them, after my roof caved in, explained in great detail how management neglected problems until it was inevitable. Why did we stay so long? We moved in before covid, then with the lockdown, we had no desire to shop for new places. We stayed, always thinking "how much worse could it get?" Interestingly, we talked to people in the same situation. So many people were trying to save up for a downpayment to buy a house and were just taking a gamble. We could have been seriously hurt here multiple times. I regret taking the risk, even if we did accomplish our financial goal. Amberleigh spends time responding generically to all these reviews, but they don't respond to any actual problems once you are a renter there. They clearly are not given the budget to make meaningful improvements, so what can they do for free? Write lame responses to these sincere reviews, while continuing to hide from current renters' complaints. Also, it's hard to remember this but it is important: Amberleigh victimizes its office staff just like they victimize their renters, so you do have to keep in mind that they purposefully hire people who simply cannot do much for you. It's tempting to get really angry at them, but in the end, the company gives them no incentive to solve your problems, so they don't. IF YOU MOVE HERE, and I'm not kidding here, make sure you are prepared for all this, and MAKE SURE YOU GET FANTASTIC RENTER'S INSURANCE!
• DK

  Drew Kellenberger

  Nov 24, 2025
  2.0
  Came for an apartment tour this past weekend. While the leasing staff was very professional (the reason I am not rating this a one star), if you’re giving someone a self-guided tour of an example apartment, maybe don’t pick the apartment that has dead roach carcasses everywhere and a fridge that is leaking all over the floor.

Frequently Asked Questions About Amberleigh