Amberleigh

Reviews

• NH

  Narmin Hasanova

  Nov 14, 2025
  1.0
  If you’re thinking about moving to Amberleigh Apartments… babe, run. We’ve only been here for two months and the heat has stopped working multiple times because of their plumbing mess. I’ve called maintenance FIVE times this week alone — and today is Friday. Basically every day the heat dies, and we’re left shivering. And here’s the part that blows my mind: there’s a newborn in this apartment. A whole tiny human. And every time I call, they give me the same nonsense line — “It’s not an emergency unless it’s below 50° outside.” Like… hello? Do you think babies run on polar bear mode? The temperature inside drops, we’re freezing, and they still don’t care. The fact that maintenance doesn’t consider this an emergency is honestly insane. This is by far the worst apartment experience I’ve ever had. If you’re planning to move here, think twice. Actually, think ten times. There are way better places than this circus.
• AS

  Andrew S

  Nov 13, 2025
  1.0
  Leaving this 1 star until property management does the right thing. No response from Jessica the GM, and both my car + my gf's were towed today. The decision from Jessica was to have my vehicles towed offsite, making me pay the full price of both. I have had cars towed here several times here unfairly. Jessica the GM carries herself well, has authority here, but is ignoring the issue and her people are unable to proceed. I do not have the money for two tows. The signage was not correct per county rules. I am escalating this to the police and the local county, disputing with the tow company, and looking into additional remedial actions. Jessica: all of this goes away when you do the right thing, including my review.
• A

  Çağrı Atıcı

  Oct 21, 2025
  1.0
  Unsafe, Negligent, and Disrespectful Management — Residents Deserve Better I am writing this review after yet another unacceptable experience at Amberleigh. Today, I stepped on a rusty nail that went through my Crocs and pierced my foot. It happened right here on the property, where trash and construction debris are constantly left on the ground. What makes this worse is that this is not the first time. Just a week ago, my husband almost stepped on the same kind of nail before the roof replacement — his thick shoes saved him. Despite multiple safety concerns, management has done absolutely nothing to clean up or prevent these hazards. They are always renovating places and never pick up the garbage and hazardous waste they scatter around. When I went to the management office to report it, the staff’s reaction was shocking — completely dismissive and disrespectful. No apology, no concern, not even a simple “I’m sorry.” They just said “thank you” repeatedly and sent me away as if nothing had happened. This level of indifference is unacceptable. We pay monthly fees for maintenance and safety, yet we live surrounded by trash, rats, rusty nails, and carelessness. Not to mention all the water, A/C, and heat disruptions that take place frequently. And on top of that, they have the nerve to email residents lecturing us about picking up after our dogs, while they can’t even keep the property safe or clean themselves. To make matters worse, our car was once towed in the middle of a snowstorm — the parking numbers were completely covered by snow, and my husband parked unknowingly. Instead of understanding the situation, they had our car towed in freezing weather. That incident alone showed how inconsiderate and profit-driven this management can be. Amberleigh is a community with ongoing issues, poor communication, and an unprofessional management team that shows zero accountability. I would strongly advise anyone considering moving here to think twice. Safety, respect, and proper maintenance clearly are not priorities for this property.
• AN

  Arzu Namazova

  Oct 13, 2025
  1.0
  It is unacceptable for residents to be treated with such irresponsibility! For two days, I have had a strong water leak in my kitchen, and no plumber has come. I went to the office three times in person and also sent messages through the app, but every time they just said “please wait.” This is not just an inconvenience — there is a risk of damage to my home, and this is a full emergency situation. Yet, the staff act as if it doesn’t matter. Such negligence is completely unacceptable! I hope management sees this message and demands accountability from their staff. A leaking home is not fixed by simply saying “please wait.”
• LC

  Lizzy Connolly

  Oct 10, 2025
  1.0
  If I could rate zero stars, I would. I initially chose Amberleigh because of the price for square footage and the proximity to a metro stop. I cannot stress enough how NOT WORTH IT it is to live here. The entire community is infested with roaches and rats and there is nothing done about that because there is not enough adequate garbage removal. Despite being told of a specific trash removal schedule, and paying for that, there were many nights where the trash was just not picked up. Residents would leave their trash in the hallways and the bags would leak and rot over the weekends. It was disgusting and only contributed to the smell and infestation issues. The hot water would also cut out all the time and there was nothing ever done about it- we were just sent emails acknowledging it was happening and asking for patience to fix it. This cycle repeated weekly, if not more frequently. The AC and heat also stopped working constantly. There is zero ventilation in these old buildings. The gym equipment is atrocious and broken down or falling apart most of the time. The pool was only open briefly and very clearly was not taken care of. I would go there and see trash left behind on tables (pizza boxes, soda cans, napkins, etc.) and the chairs turned over. No money was put into regular maintenance or upgrades for the property and the staff clearly don’t care about the property. Speaking of maintenance, our washer and dryer used to break and smoke randomly and we were just told to find a laundromat. There was a spot in our hallway that felt as though the floor was rotting underneath the carpet (and it was getting worse, quickly) and it took FOREVER for them to take us seriously and actually schedule someone to come check it out. They gave me the run around until I finally went in person and asked to speak to the manager and she huffed and rolled her eyes and asked me what my problem was. She had the worst attitude and not an ounce of professionalism. The staff there are apathetic and will intentionally ignore your emails and calls. They look at and speak to you like you’re the biggest burden to their existence. The manager was especially horrific, disrespectful, and downright mean. Don’t expect to be cared about if you move here. They’ll smile and act like they care to get you in the door, but the second you’re actually a resident, they couldn’t care less about you. Once I left, it took them nearly a year to return my security deposit- WAY later than what is promised in their lease. They held it in bad faith because they couldn’t figure out how to issue the checks. They’ll make you promises they have no intention of keeping. They also leaked my new address after I explicitly asked them not to for safety reasons. Kettler management should be ashamed of this property.

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