TE
Tyler Epperson
Oct 30, 2025
Buckle up, itâs a long review, the TLDR is at the bottom. My wife and I have been trying to buy a house since 2020, but once covid started, we had to put those plans on hold. After all these years, weâre finally in our house, wrapping up some housekeeping items, pun intended, and enjoying some quality family time. Now that Iâve had time to relax and reflect, and with crazy inflation prices aside, if I had to choose between getting my house 5 years ago, or waiting until now to work with the Clayton team at Dublin, I would honestly wait.
For all my pros and cons, Iâm generally a perfectionist and tend to have pretty high standards. I personally try to always give 100% effort and expect the same from others. Iâm also a realist and recognize that life happens, so I generally hope for the best outcomes but plan for the worst. In my experience, the closest you can come to getting a perfect product is to work with people that are honest and transparent. Brandon, the sales manager, has been that and more throughout the entire process. He's also polite, knowledgeable, understanding, accountable, and above all, reliable.
Brandon was our point man from the beginning, until we finally moved into our house. He worked with the contractors through every stage, coordinating and most importantly communicating, every step to me with the greatest attention to detail. I really canât say how much I genuinely respect and appreciate Brandonâs professionalism and character throughout the entire process. Out of all the salesmen Iâve worked with in my life, I can honestly say that he has been the best, by a lot. Seriously, I wouldnât even be typing all this with such focus at midnight if it wasnât for the sheer amount of respect that I have for him and the Dublin team. So, for that Brandon, once again, thank you.
Now, thatâs not to say that the process was perfect. There were certainly some delays, and it took around 6 months total from start to finish. With that said, the Clayton team work as middlemen and ladies, they canât predict the weather and certainly canât make a contractorâs schedule for them. Once it was time for the next stage though, you had better believe that the Dublin team was on it.
There are also some imperfections in our home that were expected, like those due to travel, and some that werenât expected, that likely happened at the factory, which are the ones that send my OCD into overdrive. Thatâs when Ms. Betty, the Dublin teamâs administrative assistant, comes in to help put my nerves at ease. Once we moved into our house and started coming across these imperfections, she wasted exactly zero time coordinating with us to get them repaired. Whatâs more is how prompt, transparent, and precise she is with the details and scheduling. Even when it's something small, she doesn't give me time to stress out about it.
Finally, you canât do service repairs without a service team and Randy and Greg are honestly the best. Despite Brandon saying they were, I ultimately had to be the judge of that, and he wasnât lying. When I hear ârepair,â I typically expect a band aid, something to cover up the problem, not an actual fix. If Randy and Greg were surgeons, theyâre the ones youâd wait an extra month to get because they donât just fix your problem, they fix the problems that havenât happened yet. The best part? You wonât have to wait an extra month because theyâre usually stopping by within a few days.
TLDR: Iâm a perfectionist with the expectations of a pessimist. The Clayton team in Dublin went above, beyond, and shattered all of my expectations while bringing our dream home to life. I canât possibly thank them enough and donât regret the extra 5 year wait for our house. There were issues, the Dublin team fixed those problems and wasn't one of them. Go buy a house from them, you wonât regret it, unless youâre super impatient or unrealistic, then maybe stick with what youâve got.