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The Amber at Greenbrier

4.0
(614 reviews)

Business Details

1140 Ivystone Square, Chesapeake, VA
23320, United States
https://www.theamberapartments.com

About

Apartment Building
Inspired living awaits in the vibrant community of The Amber at Greenbrier. Our one, two, and three bedroom, pet-friendly apartments invite you into a lifestyle of comfort with modern finishes and convenient features. Meanwhile, impressive amenities and exceptional management services set you up for a worry-free experience. Tour our Chesapeake, Virginia, community today and discover more about what sets us apart.

Location

The Amber at Greenbrier
1140 Ivystone Square, Chesapeake, VA
23320, United States

Reviews

4.0
614 reviews
5 stars
443
4 stars
17
3 stars
14
2 stars
14
1 star
126

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff, particularly Alyssa, Anna, and Lavoe, for their professionalism, helpfulness, and responsiveness throughout the leasing process.

Community Experience

Many reviews highlighted a strong sense of community and positive interactions with staff, making residents feel welcomed and valued.

Maintenance Issues

Several customers reported ongoing maintenance problems, including delays in responses and unresolved issues, which negatively impacted their living experience.

Cleanliness Concerns

Multiple reviews mentioned cleanliness issues within the property, including overflowing trash and pest problems, which detracted from the overall appeal of the community.

Mixed Reviews on Management

While some praised the staff, others expressed frustration with management's responsiveness and handling of complaints, indicating a need for improvement in communication and support.
  • TC
    Tyler Canada
    Feb 13, 2026
    5.0
    Anna was an amazing help! She provided us with positive information and even helped us move into our place same day.
  • PP
    Penni Pike
    Feb 11, 2026
    3.0
    The toilet doesn't leak anymore from the base, thank you. But the flush handle sticks and it was still flushing when I got home at 8:30 PM so from whatever time you fixed it until 8:30 pm it was flushing. Please make sure it fills up and cuts off before you leave next time. Thank you.
  • MM
    Miss Missy
    Feb 10, 2026
    1.0
    I moved down there from Fairfax VA. I regret moving here. It looked like a nice area - near the mall but once I started living there it was a different story. There were trees growing out of the gutters and my patio would flood every time it rained. There is always trash and spiderwebs in the breezeway. There are trees that have been cut down but not removed. The fence that separates the golf course is old and broken. there are huge holes in the ground that are hazardous. my appliance weren't hooked up properly and It didn't even have a microwave. Management was sarcastic and unresponsive. I would have to contact them at least twice before I got a response. I got out of my lease early because I couldn't stand living there anymore. the smell was horrible. It reminded me of a ghetto.
  • BM
    Brooke Milan
    Jan 30, 2026
    5.0
    Alyssa was absolutely amazing throughout my entire apartment application process. From start to finish, she was professional, responsive, and incredibly helpful. She took the time to explain everything clearly, answered all of my questions promptly, and made what can be a stressful process feel smooth and manageable. Her patience, attention to detail, and genuine care truly stood out. I’m so grateful for her support and would highly recommend working with Alyssa to anyone looking for an apartment. Thank you for making this such a positive experience!
  • RG
    ray gotgame
    Jan 26, 2026
    5.0
    I had an excellent experience working with Lavoe at this apartment complex. From start to finish, he demonstrated a high level of professionalism, attention to detail, and genuine care for ensuring everything went smoothly. He was always responsive, clear in his communication, and proactive in addressing any questions or concerns I had. Lavoe made the entire process seamless and stress-free, which truly reflects his dedication to outstanding customer service. I highly recommend working with him and greatly appreciate the positive experience he provided.

Brand Certified Facts from The Amber at Greenbrier

The Amber at Greenbrier partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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