Business Details
About
Property Management CompanyReal Estate AgencyReal Estate Agents & BrokersInvestment ServiceReal Estate Services
Renters Warehouse is an end-to-end marketplace and property management services platform that seamlessly facilitates investment in the vast and highly fragmented SFR market. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $4 billion in residential real estate, servicing over 12,000+ investors across 15,000+ residential homes in over 40+ markets. NPG Managing Partner Scott Honour, who in 1999 was a founder of YapStone, a leading online rental property payment service provider, serves as Chairman.
Details
- Requires appointmentAvailable
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Renters Warehouse Hampton Roads
1354 Kempsville Road - 102, Chesapeake, VA
23320, United States
Hours
Reviews
4.5
571 reviews
5 stars
489
4 stars7
3 stars2
2 stars
11
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the responsiveness and professionalism of staff like Cassie and Angelique, others report poor communication and unhelpful interactions.
Property Management
Many landlords appreciate the efficient property management services, including tenant placement and maintenance handling, but some tenants report issues with property conditions and maintenance delays.
Application Process
Several reviews highlight frustrations with the application process, including denied applications without clear reasons and difficulties in communication during the application stage.
Maintenance Issues
There are numerous complaints regarding maintenance responsiveness and quality, with some tenants experiencing unresolved issues and being charged for problems that were not their fault.
Overall Satisfaction
While some customers express high satisfaction with the services provided, others have had negative experiences, leading to a polarized view of the company's overall performance.
- DMDaysi Martinez1 day ago5.0Marco was very professional answering my questions. Great job.
- MDMarcus D.Nov 20, 20255.0Angelique Bolton, it was a pleasure meeting you last night. I appreciate you taking the time to answer my questions in regards to renting my house through a third party. Your company should be proud to know, that even during "off hours" you are still working.
- BBBob7ificationNov 14, 20255.0I’ve been working with Renters Warehouse for managing my properties, and I couldn’t be more satisfied with their services. From day one, their team has been professional, responsive, and truly dedicated to ensuring my properties are well-maintained and properly rented. They handle everything from finding tenants to regular property inspections and maintenance, which takes a huge weight off my shoulders. Their tenant placement process is smooth and efficient, and I appreciate the quality of tenants they help me secure. I’ve also been impressed with how they handle any issues that come up—whether it’s a repair or a tenant question, they always respond quickly and resolve matters promptly. Overall, Renters Warehouse has made the property management experience hassle-free, and I highly recommend them to anyone looking for a reliable, trustworthy property management company.
- THT HardyOct 28, 20251.0They do not use accurate information when you apply then they deny your application My belief is they do this to avoid renting to certain applicants
- MAMaxi AceOct 27, 20255.0With nearly a decade in the rental real estate business, Renters Warehouse Hampton Roads is by far the most hassle-free and professional property management I've had. Cassie and her team are ROCKSTARS! They make it look too easy.
Frequently Asked Questions About Renters Warehouse Hampton Roads
What are the business hours of Renters Warehouse Hampton Roads?
Renters Warehouse Hampton Roads is open Monday through Friday from 8:00 AM to 4:00 PM and closed on weekends.
Where is Renters Warehouse Hampton Roads located?
The office is located at 1354 Kempsville Road - 102, Chesapeake, VA 23320, USA.
Does Renters Warehouse Hampton Roads offer online appointments?
Yes, they offer online appointments and require appointments for their services.
Is Renters Warehouse Hampton Roads owned by veterans?
Yes, Renters Warehouse Hampton Roads is a veteran-owned business.
What kind of services does Renters Warehouse Hampton Roads provide?
They provide property management, real estate agency, investment services, and condominium rental agency services.
How can I contact Renters Warehouse Hampton Roads?
You can contact them by phone at +1 757-272-1616 or visit their website at https://www.renterswarehousehamptonroads.com/
What nearby services are available if I visit Renters Warehouse Hampton Roads?
Nearby, you can find services like Campbell Realty for real estate, UPS Access Point for courier and delivery, and multiple dental offices such as Lucia A Troisi and Troisi Dentistry.
Are there dining options near Renters Warehouse Hampton Roads?
Yes, nearby dining options include Yu-Mi Sushi, Southern Flair Pub House, Ninja Sushi Bar, Winnie’s Filipino Kitchen, and Taco Bell.
What local amenities can customers access near Renters Warehouse Hampton Roads?
Customers can visit places like 7-Eleven convenience store, Albano Cleaners laundromat, Sharetea Chesapeake café, and the Sun Flour Cafe bakery nearby.
Are there any nearby fitness or wellness centers near Renters Warehouse Hampton Roads?
Yes, local wellness options include Cloud 9 Massage and Foot Spa and Dawn Pilates Studio VA.