Business Details
About
Property Management CompanyReal Estate AgencyReal Estate Agents & BrokersInvestment ServiceReal Estate Services
Renters Warehouse is an end-to-end marketplace and property management services platform that seamlessly facilitates investment in the vast and highly fragmented SFR market. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $4 billion in residential real estate, servicing over 12,000+ investors across 15,000+ residential homes in over 40+ markets. NPG Managing Partner Scott Honour, who in 1999 was a founder of YapStone, a leading online rental property payment service provider, serves as Chairman.
Details
- Requires appointmentAvailable
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Renters Warehouse Hampton Roads
1354 Kempsville Road - 102, Chesapeake, VA
23320, United States
Hours
Reviews
4.5
577 reviews
5 stars
495
4 stars7
3 stars2
2 stars
11
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the responsiveness and professionalism of staff like Cassie and Angelique, others report poor communication and unhelpful interactions.
Property Management
Many landlords appreciate the efficient property management services, including tenant placement and maintenance handling, but some tenants report issues with property conditions and maintenance delays.
Application Process
Several reviews highlight frustrations with the application process, including denied applications without clear reasons and difficulties in communication during the application stage.
Maintenance Issues
There are numerous complaints regarding maintenance responsiveness and quality, with some tenants experiencing unresolved issues and being charged for problems that were not their fault.
Overall Satisfaction
While some customers express high satisfaction with the services provided, others have had negative experiences, leading to a polarized view of the company's overall performance.
- SSSharingIsCaring6 days ago5.0From start to finish, the level of care and professionalism stands out. Questions are answered quickly, and nothing ever feels overlooked. Thank you Cassie & team!
- CPChris P.6 days ago5.0It’s refreshing to work with someone who truly understands both owners and realtors. Collaboration is seamless and communication is always proactive. Cassie is the girl you want to speak with if you need it easy and simple.
- AAanonymous anonymous6 days ago5.0Cassie is a standout professional in the property management industry. She works exceptionally well with owners and real estate professionals alike, bringing clarity, efficiency, and a solutions-driven mindset to every interaction. She’s proactive, dependable, and consistently focused on doing what’s best for all parties involved. Cassie elevates every transaction she’s part of & I am so grateful to get to work with her.
- AAALD6 days ago5.0As a real estate agent, working with Cassie has been a huge asset for my clients. She understands both the realtor side and the property management side, which makes collaboration SEAMLESS!!! Cassie does an excellent job supporting owners, answering questions, and keeping everyone aligned throughout the process. Her communication and attention to detail make her someone I trust completely with referrals.
- ADAlyssa Dunfee6 days ago5.0Cassie has been incredible to work with as a rental property owner. She is knowledgeable, organized, and genuinely focused on helping owners succeed. She communicates clearly, follows through quickly, and takes the time to explain processes so nothing feels confusing or rushed. Having Cassie as a point of contact makes property management feel smooth & well supported. Owners looking for professionalism and reliability will be in great hands with her. Thanks girly !!
Frequently Asked Questions About Renters Warehouse Hampton Roads
What are the business hours of Renters Warehouse Hampton Roads?
Renters Warehouse Hampton Roads is open Monday through Friday from 8:00 AM to 4:00 PM and closed on weekends.
Where is Renters Warehouse Hampton Roads located?
The office is located at 1354 Kempsville Road - 102, Chesapeake, VA 23320, USA.
Does Renters Warehouse Hampton Roads offer online appointments?
Yes, they offer online appointments and require appointments for their services.
Is Renters Warehouse Hampton Roads owned by veterans?
Yes, Renters Warehouse Hampton Roads is a veteran-owned business.
What kind of services does Renters Warehouse Hampton Roads provide?
They provide property management, real estate agency, investment services, and condominium rental agency services.
How can I contact Renters Warehouse Hampton Roads?
You can contact them by phone at +1 757-272-1616 or visit their website at https://www.renterswarehousehamptonroads.com/
What nearby services are available if I visit Renters Warehouse Hampton Roads?
Nearby, you can find services like Campbell Realty for real estate, UPS Access Point for courier and delivery, and multiple dental offices such as Lucia A Troisi and Troisi Dentistry.
Are there dining options near Renters Warehouse Hampton Roads?
Yes, nearby dining options include Yu-Mi Sushi, Southern Flair Pub House, Ninja Sushi Bar, Winnie’s Filipino Kitchen, and Taco Bell.
What local amenities can customers access near Renters Warehouse Hampton Roads?
Customers can visit places like 7-Eleven convenience store, Albano Cleaners laundromat, Sharetea Chesapeake café, and the Sun Flour Cafe bakery nearby.
Are there any nearby fitness or wellness centers near Renters Warehouse Hampton Roads?
Yes, local wellness options include Cloud 9 Massage and Foot Spa and Dawn Pilates Studio VA.