Management Issues
Many customers reported poor management practices, including unresponsiveness, lack of communication, and unprofessional behavior from staff.
Maintenance Response
While maintenance staff received praise for their quick and efficient service, several residents expressed frustration with unresolved maintenance issues and pest control.
Cleanliness Concerns
Numerous reviews highlighted issues with cleanliness, particularly regarding dog waste and trash in common areas, which detracted from the overall living experience.
Positive Staff Interactions
Several customers praised specific staff members, particularly Ayisha and Brenda, for their helpfulness and professionalism during the leasing process.
Amenities and Security
Residents expressed dissatisfaction with the limited hours of amenities, parking issues, and security concerns, including break-ins and inadequate responses to safety issues.