Business Details
About
Property Management CompanyAssocia
Select Community Services is a community association and property management company based in Virginia.
Location
Hours
Reviews
4.0
138 reviews
5 stars
97
4 stars
6
3 stars0
2 stars
3
1 star
32
What are people saying?
AI-generated from recent customer reviews
Manager Performance
Several managers, particularly Melissa Gladden and Rhonda West, received high praise for their responsiveness, professionalism, and dedication to community needs.
Communication Issues
Multiple reviews highlighted poor communication and responsiveness from certain managers, particularly Natasha Smith, leading to frustration among residents.
Community Care
Customers appreciated managers who demonstrated genuine care for the community, addressing concerns and fostering a positive environment.
Service Quality
While some managers were commended for their excellent service, others were criticized for neglecting community issues and failing to follow up on requests.
- WBWestwood BoardDec 17, 20255.0Our association has worked with several community managers over the years, and I can say without hesitation that Traci Duane is one of the best we have ever had the pleasure of working with. Being on an HOA board is often a thankless job; it involves balancing complex logistics with the diverse needs and concerns of an entire community. However, having someone like Traci in our corner makes the entire process significantly easier. Traci stands out because she is the perfect blend of professional, friendly, and incredibly responsive. You never have to wonder if a task is being handled when Traci is at the helm. But beyond her efficiency, it is her humanity and ability to truly connect with people that makes her excel. She approaches every situation with empathy and a level-headedness that helps de-escalate tensions and build community trust. We are incredibly grateful for her dedication and her partnership. If you are looking for a manager who brings both expertise and a personal touch to the table, Traci is the gold standard.
- YAYasser AhmedDec 17, 20251.0We're blessed and super lucky to have Natasha Smith as our portfolio manager, she doesn't reply to any emails, phone calls or any type of communication with regards to any issues even if it's critical even when you copy the vice president of this company, still no reply. Not sure why the BOD is keeping this company as the property management for our community? Absolutely horrible customer service!!!
- SGSergio GonzalezNov 19, 20255.0Thank you, Michael, for addressing all my questions in a timely manner.
- EWElizabeth WhiteNov 14, 20255.0Tina Coudriet was great in the handling of my application too replace my front door.
- AQAngus QuinnOct 28, 20251.0This company may or may not Virginia state law regarding turnover in their HOA and Condo Association management processes.
Frequently Asked Questions About Select Community Services
What services does Select Community Services offer?
Select Community Services is a community association and property management company based in Virginia, specializing in property and building maintenance and community association management.
Where is Select Community Services located?
Select Community Services is located at 4800 Westfields Blvd, #160, Chantilly, VA 20151, United States, within the Select Community Services building.
What are the operating hours for Select Community Services?
Select Community Services is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 2:00 PM, and closed on weekends.
How can I contact Select Community Services?
You can contact Select Community Services by phone at +1 703-631-2003 or via email at customerservice@associaonline.com.
Does Select Community Services have an online presence?
Yes, you can visit their website at http://www.scs-management.com and find them on Facebook at 'Select Community Services' based in Chantilly, VA.
Are there any professional services near Select Community Services?
Yes, nearby professional services include Rigil Corporation (event photography) and US Information Technologies, which could be helpful for event or technology needs.
What are some dining options near Select Community Services for clients visiting the area?
Nearby dining options include Thai Tyme (Thai restaurant), Farmtruck Pizza & Greens (pizza restaurant), The Habit Burger Grill (burger and fast food), and CAVA (Mediterranean restaurant).
Where can I find postal and shipping services close to Select Community Services?
The UPS Store 7111 and The UPS Store nearby offer printing, packing, and mailing services convenient for customers visiting Select Community Services.
What educational resources are available near Select Community Services?
Nearby educational centers include The Teaching Company, The Great Courses, and Imagination Learning Center, offering educational services and event planning.
Are there health and beauty services near Select Community Services?
Yes, Inspire Nail Bar, Bella Lifestyle Nail Salon & Spa, and BELLA AT COMMON WEALTH LL offer nail and beauty services close to Select Community Services.