Business Details
About
Apartment Rental AgencyApartment Building
Take a stroll down memory lane when less time was spent commuting to and from work, and more quality time was spent connecting to all the convenient comforts of home. The Citizen at Shirlington Village brings this experience back to the extended Washington, D.C. metro area, with a refreshed take on modern apartment living.
Offering a selection of expertly renovated one, two, and three-bedroom apartment homes, The Citizen at Shirlington Village quietly convenes charmed suburban living with the vibrancy of downtown accessibility.
Location
The Citizen at Shirlington Village
3000 S Randolph Street, Arlington, VA
22206, United States
Hours
Reviews
3.5
255 reviews
5 stars
139
4 stars
13
3 stars
13
2 stars
19
1 star
71
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the leasing and maintenance staff for their professionalism, helpfulness, and responsiveness, particularly highlighting individuals like Tarsha, Jessie, and Jerry.
Location
The location of The Citizen is frequently mentioned as a major positive, with residents appreciating its proximity to restaurants, shops, and public transportation.
Maintenance Issues
Numerous reviews cited ongoing maintenance problems, including broken elevators, plumbing issues, and pest infestations, leading to dissatisfaction among residents.
Customer Service
Several reviews indicated poor customer service experiences, particularly with the leasing office, where staff were described as rude or unhelpful.
Building Condition
Many residents expressed concerns about the overall condition of the building, citing issues such as cleanliness, outdated facilities, and inadequate security measures.
- XGXimena Marin Gutierrez4 days ago5.0I couldn’t be happier with my experience at The Citizen at Shirlington Village so far! From the very beginning, the entire process was smooth, welcoming, and stress-free. A huge shoutout to Maddie, Tarsha, and Jessie, who truly went above and beyond every step of the way. They were incredibly helpful with the application process, made move-in seamless, and were always available to answer questions or assist with anything we needed. Their professionalism, kindness, and genuine care made a world of difference and really set this place apart. I highly recommend this place to anyone looking for a great living experience!
- JRJo RomeroDec 26, 20255.0Maddie was absolutely wonderful to work with. She gave us a thorough tour of the entire apartment community and took the time to explain how everything works. She was patient, knowledgeable, and answered all of our questions without hesitation. Her professionalism and warm personality made the whole experience easy and enjoyable. Highly recommend working with her!
- VDVicki DukeDec 17, 20255.0I recently visited my daughter at the Citizen and had the opportunity to interact with the leasing office while requesting a parking pass, and I was very impressed. The team was very friendly, professional and welcoming. The apartment itself is beautiful and the location is absolutely fantastic, it is convenient and walkable and close to everything in Shirlington. Based on my visit, this community seems well cared for and thoughtfully managed. I would highly recommend it to anyone looking for a great place to live in Shirlington Village!
- LFLove FreelyDec 17, 20251.0If I could give 0 stars I would. Be warned about this place. The girl at the front Tarsha, is the worst human being I have ever met. I have heard her berating guests and the other staff. If this company condones this activity, I would not recommend them at all, anywhere. Waterton is a terrible company for accepting this behavior. STAY AWAY update: even on the phone this lady is disrespectful
- DMDj McconnellDec 16, 20255.0Jerry came assisted the next morning after my request and was able to get my heat back up and running so I am very grateful! Super nice!
Frequently Asked Questions About The Citizen at Shirlington Village
What types of apartments are available at The Citizen at Shirlington Village?
The Citizen offers expertly renovated one, two, and three-bedroom apartment homes.
Where is The Citizen at Shirlington Village located?
It is located at 3000 S Randolph Street, Arlington, VA 22206, USA.
What are the leasing office hours for The Citizen at Shirlington Village?
The leasing office is open Tuesday through Friday from 10:00 AM to 6:00 PM, and Saturday from 10:00 AM to 5:00 PM. It is closed on Mondays and Sundays.
How can I schedule a tour at The Citizen at Shirlington Village?
You can schedule a tour through their website at https://www.thecitizenatshirlingtonvillage.com/scheduletour.
What is the contact phone number for The Citizen at Shirlington Village?
The main phone number is +1 833-319-0858 and the local phone number is +1 703-379-4141.
What social media channels does The Citizen at Shirlington Village use?
They have a Facebook page at https://www.facebook.com/CitizenatShirlingtonVillage/ and an Instagram handle @thecitizenapts.
Are there fitness or wellness centers near The Citizen at Shirlington Village?
Yes, nearby wellness and fitness options include F45 Training Shirlington, a gym and sports venue, My Thrive Pilates studio, and several spas such as The ADARA Spa and Studio Salon and Spa.
What dining options are available near The Citizen at Shirlington Village?
Nearby dining includes Stellina Pizzeria, Samuel Beckett's Irish Gastro Pub, Cafe Pizzaiolo, Ping - Employees Chinese Restaurant, Our Mom Eugenia Greek Restaurant, Aroma Pan-Asian Restaurant, and Hula Girl Bar & Grill.
What shopping and retail options are near The Citizen at Shirlington Village?
Nearby shopping includes Le Village Marche for home goods and gifts, Hardwood Artisans furniture store, and CVS Pharmacy for medical supplies.
How can nearby public amenities like DMV Cleanout Crew and LibertyX Bitcoin ATM be convenient for residents of The Citizen?
DMV Cleanout Crew offers garbage collection and contractor services which can help maintain a clean living environment, while LibertyX Bitcoin ATM nearby provides convenient access to cryptocurrency financial services.