The Graham at Southern Towers

Reviews

• PS

  P Super

  Apr 25, 2026
  1.0
  Elevators are consistently broken!! One elevator has been broken after someone was stuck in there for 30 minutes. Today, two other elevator broke and the person at the front desk said we have to wait until Monday for it to be fixed because someone in the leasing office had to approve. So now, we have ONE, let me say that again, ONE elevator working until Monday. Today is Saturday! A few weeks ago some men in “suits” were here walking around the property. CIM bent over backwards to clean, fix the parking lot, paint the parking lot & a bunch of other stuff to make it look like CIM is actually caring for the building. But we all know that’s a big joke. Ever since CIM took over this building, this place is has taken a nose dive. Investors, if you are reading this, don’t give CIM another penny!! I encourage you to actually hold a town hall and hear from residents directly. CIM management treats residents like crap and are afraid to talk with residents because they are too busy being in meetings and making decisions that only benefit them. There is one exception, Paul Ross. Paul Ross exemplifies what strong leadership should look like. He genuinely cares about the residents, consistently puts in the work, and leads with empathy and integrity. He sets the standard for others and, in my opinion, is the one who should be running this place. If only CIM would put as much effort into taking care of their residents they way they put the effort in to “impressing” the investors.
• NN

  Nassim

  Apr 17, 2026
  1.0
  I moved into a 2-bedroom apartment at Graham Apartments (5021 Seminary) about two weeks ago, and this has been one of the worst rental experiences I’ve ever had. Before signing the lease, I specifically asked Ashley about the condition of the apartment. I was told that everything was renovated and in good working condition. Based on that information, I agreed to move in. Unfortunately, this turned out to be completely misleading. From the very beginning, I started discovering multiple serious problems that should have been fixed before any tenant moved in. The washer was broken when I arrived (it was eventually fixed, but only after repeated follow-ups). The dryer still does not heat properly, making it almost useless. The dishwasher has been a complete failure — even after being replaced, it still does not work correctly. It makes loud, unusual noises and is missing the bottom panel, which is both concerning and unacceptable. The HVAC system has also not been working properly since I moved in, and as of now it is still not fixed. This is a basic necessity, and there is no excuse for leaving tenants without a properly functioning heating and cooling system. Maintenance has been extremely disappointing. It feels like they simply do not care. Requests are slow, and even when someone comes, the issues are not properly resolved. There is no sense of urgency, no follow-through, and no accountability. I also spoke with Michelle about these problems and even asked if I could cancel my lease due to the condition of the apartment. She told me not to worry and promised that everything would be taken care of within 5 days. That promise was not kept. Weeks later, I am still dealing with multiple unresolved issues. In addition, my experience with Paul at the front desk has been very frustrating. He is not helpful at all and does not provide real solutions. Instead, I was given empty promises and misleading information, which only made the situation worse. To make matters even more concerning, I have seen mice inside the apartment. This is completely unacceptable and raises serious concerns about cleanliness, health, and the overall condition of the building. What makes this situation even worse is the price. I am paying $2,549 per month plus utilities. For that amount, I expected a clean, fully functional, and well-maintained apartment. Instead, I am dealing with broken appliances, a non-working HVAC system, pest issues, and poor management. The difference between what was promised and what I actually received is extremely disappointing. I feel misled and frustrated, especially as a new tenant who trusted the leasing office. At this point, I am beyond frustrated. If these issues are not fixed immediately and properly, I will pursue legal action and explore every option to terminate this lease. I did not agree to live in these conditions, and I will not continue to pay this amount for such poor quality. I strongly DO NOT recommend Graham Apartments or any of the surrounding buildings. Please be very careful, ask detailed questions, and inspect everything thoroughly before signing a lease here. If I could give 0 stars, I absolutely
• EB

  Eldar Bora

  Apr 15, 2026
  1.0
  A brilliant $50 scam scheme! Yes—you heard that right. They tell you that absolutely nothing else is required, asking only for a single document. Then, after collecting an application fee from you, they demand dozens of additional documents; knowing full well that you won't be able to provide them, they effectively prevent you from securing the property. In this way, they scam dozens of people amounting to thousands of dollars every single day. Stay away from this place and the people involved.
• NB

  Nia B

  Apr 5, 2026
  1.0
  I am a current resident. If I could give 0 stars I would. They’ll comment and say “contact us so we can discuss the issues” but we know this is just a money ploy and lie. They don’t care about the tenants. I’m glad I will be able to move of The Graham and live elsewhere with more consistency and WORKING AC. Tempers have reached 80+ degrees outside and it has reached over 80 degrees in my apartment. They lie in the amenities and claim you have AC, but they fail to mention it’s seasonal. You only get AC 4 months out the year, no matter if it’s physically hard for you to breathe in your unit. Do not fall for the “new renovations” either. I have pictures of the ceiling fall out, bugs, trash along the complex ground daily. No one has been helpful. They lie about “emailing” them to resolve issues. It’s false advertisement. Packages are left unattended at the front desk. Workers falling sleep at the front while the main door is open, allowing anyone to come in. They won’t compensate you for the inadequate services or communication. I have already found a new apartment that I will be moving to. I, so very badly, want to break my lease but they expect me to pay 2x the rent and that’s not happening. Do not make the mistake I did.
• NN

  NoGambinoo

  Apr 1, 2026
  1.0
  I WANT TO GIVE 0 STARS!!!!! I’ve had a terrible experience living in The Graham. They lie about fees, which I had to get that waived on my first day here. They are very misleading. Especially regarding your ability to control the AC year-round. It’s reached over 80 degrees in the apartment. I had to spend money on a AC unit so I can sleep comfortably at night—ridiculous!! There are many defects with the apartments including broken blinds, peeling flooring and doors. I have pictures of bugs coming in from the window because they don’t care to seal the windows off properly. People smoke right outside of the building when their policy states otherwise. They don’t respond in a timely manner. DO NOT go off of virtual tours. Look for yourself in person. You can tell that they do not ensure maintenance is taken care of or that the apartment is throughly cleaned before moving another tenant in. I had to immediately get in touch with maintenance to fix a leaking since and they fixed it A WEEK LATER. The only positive to thing about this apartment is it’s convenience to other places, stores, restaurants, etc. I wouldn’t recommend living in this complex unless you are absolutely in need to. Just last night the man at the front desk was sleeping and left the main door open so anybody could just walk in if they wanted to. Also, very ridiculous!!!!! The appliances are seemingly holding up nice but, again, please make sure to fill out the damage sheet BEFORE moving your belongings in. I feel like them not replacing broken items in the unit is a money ploy to keep the security deposit. TAKE PICTURES AND VIDEOS of all the defects in the unit as well. If I could break my lease sooner I would in a heartbeat. If you are going to lease here, DO NOT do a year!! Better yet—DON’T MOVE HERE AT ALL. I’m, of course, expecting a response from the management team on this review. YES, I’ve filed complaints. YES, I’ve expressed my concerns of the wellbeing of myself and others in this unit. AND YES, it was went IGNORED. The professionalism is downright bad.

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