Certified by The Graham at Southern Towers • Feb 15, 2026
Apartment Rental AgencyApartment Building
Welcome home to The Graham at Southern Towers, where comfort, convenience, and community come together. Our apartments in Alexandria, VA, offer a modern living experience in the heart of West Alexandria, placing you close to everything while providing the peace of mind that comes with a well-designed home. With thoughtfully selected amenities, responsive service, and a connected location, you’ll enjoy the best of both urban energy and everyday ease.
Location
Certified by The Graham at Southern Towers • Feb 15, 2026
Certified by The Graham at Southern Towers • Feb 15, 2026
Reviews
3.8
443 reviews
5 stars
278
4 stars
25
3 stars
12
2 stars
9
1 star
119
What are people saying?
AI-generated from recent customer reviews
Management Issues
Numerous reviews highlighted poor management practices, including unresponsiveness, lack of accountability, and frequent staff turnover.
Maintenance Problems
Residents reported ongoing maintenance issues, including broken elevators, pest infestations, and inadequate responses to urgent concerns.
Customer Service
While some staff members received praise for their helpfulness and professionalism, many reviews indicated a general lack of support and poor communication from management.
Living Conditions
Several reviews mentioned serious concerns about cleanliness, including pest problems and mold, leading to a negative living experience.
Positive Leasing Experience
Despite the overall dissatisfaction, some customers had positive experiences with leasing agents who were described as friendly, knowledgeable, and supportive.
MM
megiare
Feb 6, 2026
1.0
Mold issues are heavy in the Graham building. Black mold can be seen on the vents in the hallway and there's noticeable water damage to the ceilings. Elevators are always breaking down. Guests have to pay for parking and A-1 literally sits in the lot waiting for timers to expire. Cockroaches and mice are worse in some spots -- look for holes or covered up holes landlord special style. Overpriced and nothing luxury about The Southern Towers. They'll keep expecting people to pay more for a 1970s building that's falling apart internally. Just go look elsewhere.
MK
mouad ait khouya
Feb 6, 2026
1.0
When you pay $3,700 for a three-bedroom apartment, you expect a basic level of care and professionalism — not this.
We’ve had ongoing leaks for almost two weeks, and instead of fixing the problem properly, management repeatedly shuts off the water and heat without notice. Notices are sent after the water has already been shut off, which defeats the entire purpose of communication.
It’s unacceptable to wake up and suddenly be unable to use the bathroom, wash your face, or cook food. These are basic living necessities, not optional services. Even worse, after days of disruption, the issue still isn’t fixed.
This level of disregard for residents is unacceptable, especially given the rent being charged.
KK
Khabj
Feb 5, 2026
1.0
I do not recommend living in this building.
Last night, the outside temperature was -5°C, and yet the management left residents without heating for the entire night. This is completely unacceptable and unsafe, especially in such cold weather.
Heating is a basic necessity, not a luxury. No clear explanation or emergency solution was provided, and tenants were left to deal with freezing conditions on their own.
This shows a serious lack of responsibility and concern for residents’ well-being. I strongly advise anyone considering this building to think twice.
RR
RenosNight
Feb 4, 2026
1.0
I am extremely disappointed with my experience at this apartment complex, especially with the leasing office staff. Communication has been consistently poor, and the level of professionalism is lacking.
No phone calls are ever answered everything goes straight to voicemail. Messages are left repeatedly with little to no response. Emails are also ignored for long periods of time, and when someone finally does respond, it often feels careless, rushed, or dismissive. The leasing office is frequently listed as “out of office,” yet provides no reliable way for residents to get help when issues arise.
There is a clear lack of follow-through and accountability. For a community that expects residents to pay rent on time and comply with strict policies, it’s frustrating that the management does not hold itself to the same standard.
Overall, this has been a very stressful and disappointing experience. I would strongly caution anyone considering this apartment complex to think twice if communication, responsiveness, and competent management are important to you.
BK
Bran Keene
Feb 4, 2026
1.0
This property would’ve been better if they hired more responsive staff. Management is very unresponsive, we reached out to them over countless times, Sydney is almost always out, her inbox constantly sends “I’m out of office” emails. The other people are constantly changing. This place is a very difficult place to have a rest of mind. Although the maintenance people are very kind and attentive the leasing office is predatory. There was a lady called Liz who constantly went around and asked people to give her 5 stars, although she was the most unprofessional staff. I would reconsider renting here.
Frequently Asked Questions About The Graham at Southern Towers
What types of apartments are offered at The Graham at Southern Towers?
The Graham at Southern Towers offers modern apartments with thoughtfully selected amenities for a comfortable living experience in Alexandria, VA.
Where is The Graham at Southern Towers located?
It is located at 5201 Seminary Rd, Alexandria, VA 22311, USA.
What are the office hours for The Graham at Southern Towers?
The office is open Monday to Friday from 9 AM to 6 PM, Saturday from 10 AM to 5 PM, and Sunday from 12 PM to 5 PM.
How can I contact The Graham at Southern Towers?
You can call them at their main phone number +1 703-567-4941 or alternate phone +1 888-675-2916 for inquiries.
Where can I find floor plan details for The Graham at Southern Towers apartments?
Floor plans are available on their website at https://www.thegrahamapts.com/floorplans.
Does The Graham at Southern Towers have a social media presence?
Yes, they are on Facebook at https://www.facebook.com/GrahamatSouthernTowers/ and on Instagram as @grahamatsoutherntowers.
What nearby schools are accessible for families moving to The Graham at Southern Towers?
James K Polk Elementary School is nearby, providing accessible education for residents with children.
Are there any recreational venues close to The Graham at Southern Towers?
Yes, residents can enjoy nearby venues like Concerts at The Sevareid House and the Patrick Henry Recreation Center for entertainment and fitness.
What local services are available near The Graham at Southern Towers for vehicle maintenance?
Auto Detailers of Alexandria and SquareTrade Go iPhone Repair Alexandria are nearby for automotive and mobile repair needs.
Are there parks or nature spots close to The Graham at Southern Towers for outdoor activities?
Yes, Holmes Run Greenway and Parkside At Alexandria offer parks and nature areas ideal for outdoor activities and relaxation.
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