The Graham at Southern Towers

3.8
433 reviews

About

Apartment Rental AgencyApartment Building
Welcome home to The Graham at Southern Towers, where comfort, convenience, and community come together. Our apartments in Alexandria, VA, offer a modern living experience in the heart of West Alexandria, placing you close to everything while providing the peace of mind that comes with a well-designed home. With thoughtfully selected amenities, responsive service, and a connected location, you’ll enjoy the best of both urban energy and everyday ease.

Location

The Graham at Southern Towers
5021 Seminary Rd, Alexandria, VA
22311, United States

Hours

Reviews

3.8
433 reviews
5 stars
277
4 stars
25
3 stars
12
2 stars
9
1 star
110

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers frequently reported poor management, including unresponsive staff, lack of accountability, and high turnover rates.

Pest Problems

Numerous reviews highlighted severe pest issues, including cockroaches and rodents, contributing to a negative living environment.

Customer Service

While some staff members received praise for their helpfulness and professionalism, many reviews indicated a lack of support and poor communication from management.

Maintenance Concerns

Residents expressed frustration over unresolved maintenance issues, including broken air conditioning and plumbing problems.

Positive Leasing Experience

Some customers had positive experiences with leasing agents, particularly Ashley and Trana, who were noted for their professionalism and helpfulness during the application process.
  • QQ
    qasim qaderi
    1 day ago
    4.0
    Parging
  • TM
    Thatohatsi Malope
    6 days ago
    1.0
    I would strongly advise against living here. I understand the current economy, but whatever you may save in rent will be paid for with your mental health. Management does not care about residents. The only time you’ll receive attentive treatment is during the tour, while they’re still trying to lease you an apartment. Once you move in, complaints and emails go unanswered, and any issues you raise are treated as “not their problem.” Despite still advertising a 24-hour concierge, this has not been the case for months. There is no reliable system in place for packages. We have lost multiple packages, had time-sensitive deliveries misplaced or stolen, and deliveries are often left unattended at the front entrance—if delivery drivers can even access the building. When this is raised with management, they deflect responsibility to the staffing company or claim they have no authority over the front desk. As of writing this review, there is no running water in the building. Residents were not notified in advance, and leasing staff and management are conveniently “out to lunch.” There is zero assistance or communication. The elevators are consistently out of order. I’ve lived here since 2023 and have never seen all four elevators working at the same time. Expect regular 15–20 minute waits just to get upstairs. We also had a mold issue that was simply painted over, despite management claiming the apartment was “newly renovated.” Painters left visible paint stains throughout the apartment and on the floors—there is clearly no pride or care taken in maintenance work. While I don’t expect a family-occupied building to be pristine at all times, sharing an elevator with vomit on the floor should be completely unacceptable. Noise complaints are ignored, and security is essentially nonexistent. Cars are broken into, tires are stolen, and residents are left to deal with the aftermath on their own. Overall, this building is poorly managed, poorly maintained, and misleadingly advertised. Save yourself the stress and look elsewhere.
  • CI
    C I
    Nov 27, 2025
    1.0
    Very disappointing and concerning experience with this apartment building. the management is extremely poor, and several staff members have been rude and unprofessional. Communication is unreliable, and many commitments are not followed through. The condition of the apartments raises serious concerns. I have personally experienced issues such as insects (including cockroaches), signs of rodents, humidity problems, and water leaks. These are not only unpleasant but, in my view, can create potential health hazards for residents. If you are considering renting here, my sincere advice is to stay far away — at least 25 miles. There are many safer and better-maintained options in the area.
  • MM
    m m
    Nov 24, 2025
    1.0
    Pretty overpriced and Is too hot all the time should be better way to adjust temperature the parking lot is a zoo there are bus flying through all the time almost hit me a few times
  • TG
    The Globe
    Nov 16, 2025
    1.0
    I’ve surveyed numerous rental properties across the DMV for years.Sydney Lewis ruined the whole experience Unreliable, disorganized, and zero accountability.Sydney Lewis is the worst property manager I've ever had .Unfortunately, Graham Southern Towers falls short in comparison. The cleanliness, professionalism, and space are lackluster at best. You’ll likely encounter an unprofessional property manager, Sydney Lewis, along with a support staff that seems unavailable and uninformed about local resources or activities in the Virginia area. Don’t bother asking Sydney about concessions or deals, as the management seems indifferent to resident needs. The community lacks appealing amenities, making it a lackluster choice for renters. Sydney is unlikely to be a helpful guide in finding a suitable home here. With so many better options in the DMV, skip Graham Southern Towers!!!!!!!???????

Frequently Asked Questions About The Graham at Southern Towers

What types of apartments are offered at The Graham at Southern Towers?

The Graham at Southern Towers offers modern apartments with thoughtfully selected amenities for a comfortable living experience in Alexandria, VA.

Where is The Graham at Southern Towers located?

It is located at 5201 Seminary Rd, Alexandria, VA 22311, USA.