Business Details
About
Apartment Rental AgencyApartment Building
Welcome home to The Graham at Southern Towers, where comfort, convenience, and community come together. Our apartments in Alexandria, VA, offer a modern living experience in the heart of West Alexandria, placing you close to everything while providing the peace of mind that comes with a well-designed home. With thoughtfully selected amenities, responsive service, and a connected location, you’ll enjoy the best of both urban energy and everyday ease.
Location
Hours
Reviews
3.8
431 reviews
5 stars
277
4 stars
25
3 stars
12
2 stars
9
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several staff members, particularly Ashley, Trana, and Liz, received high praise for their professionalism, helpfulness, and responsiveness during the leasing process.
Maintenance Issues
Numerous complaints were made regarding persistent maintenance problems, including broken AC units, pest infestations, and unresponsive management.
Management Quality
Feedback indicated dissatisfaction with management's responsiveness and professionalism, with many residents feeling their concerns were ignored or inadequately addressed.
Community Events
Residents appreciated the community events organized by the staff, which contributed positively to their living experience.
Cleanliness and Safety
Multiple reviews highlighted serious concerns about cleanliness, particularly regarding pest control, with reports of cockroaches and mice in the apartments.
- TCThe best ChannelNov 16, 20251.0My experience with building manager Sydney Lewis has been utterly infuriating and unacceptable. She consistently ignores emails, often leaving critical tenant concerns unanswered for weeks, if she responds at all. During regular office hours, she’s almost never available, with staff frequently claiming she’s "working from home" when, in reality, she’s hiding in the back office, deliberately avoiding tenants. On multiple occasions, her absence has led to unresolved emergencies, like maintenance issues and safety concerns, escalating due to her negligence. These persistent and blatant communication failures have made it nearly impossible to address even the most basic tenant needs, leaving residents feeling neglected and powerless.
- TGThe GlobeNov 16, 20251.0I’ve surveyed numerous rental properties across the DMV for years.Sydney Lewis ruined the whole experience Unreliable, disorganized, and zero accountability.Sydney Lewis is the worst property manager I've ever had .Unfortunately, Graham Southern Towers falls short in comparison. The cleanliness, professionalism, and space are lackluster at best. You’ll likely encounter an unprofessional property manager, Sydney Lewis, along with a support staff that seems unavailable and uninformed about local resources or activities in the Virginia area. Don’t bother asking Sydney about concessions or deals, as the management seems indifferent to resident needs. The community lacks appealing amenities, making it a lackluster choice for renters. Sydney is unlikely to be a helpful guide in finding a suitable home here. With so many better options in the DMV, skip Graham Southern Towers!!!!!!!???????
- GWGenesha WilliamsNov 15, 20251.00/10! Constant management/leasing agent turnover which causes lack of communication & MAJOR rodent/ issues that are not being fixed. Please take heed to the other reviews here that say the same. They are true !!!!! Major mice & roach issue !! Need I say more????
- HAHamood AssaNov 2, 20251.0Nasty place roaches 🪳 everywhere
- RSRedi SaadaSep 21, 20251.0Black mold is killing us in this place. The AC blows out black mold constantly—black mold everywhere in the air we breathe. As soon as I entered here, I felt an overwhelming sense of mental and physical tiredness. It has gotten so bad that I’m forced to spend most of my time at friends’ and family’s homes just to escape it. This should be taken seriously because no tenant should have to live like this, especially while still bound by a lease.
Frequently Asked Questions About The Graham at Southern Towers
What types of apartments are offered at The Graham at Southern Towers?
The Graham at Southern Towers offers modern apartments with thoughtfully selected amenities for a comfortable living experience in Alexandria, VA.
Where is The Graham at Southern Towers located?
It is located at 5201 Seminary Rd, Alexandria, VA 22311, USA.
What are the office hours for The Graham at Southern Towers?
The office is open Monday to Friday from 9 AM to 6 PM, Saturday from 10 AM to 5 PM, and Sunday from 12 PM to 5 PM.
How can I contact The Graham at Southern Towers?
You can call them at their main phone number +1 703-567-4941 or alternate phone +1 888-675-2916 for inquiries.
Where can I find floor plan details for The Graham at Southern Towers apartments?
Floor plans are available on their website at https://www.thegrahamapts.com/floorplans.
Does The Graham at Southern Towers have a social media presence?
Yes, they are on Facebook at https://www.facebook.com/GrahamatSouthernTowers/ and on Instagram as @grahamatsoutherntowers.
What nearby schools are accessible for families moving to The Graham at Southern Towers?
James K Polk Elementary School is nearby, providing accessible education for residents with children.
Are there any recreational venues close to The Graham at Southern Towers?
Yes, residents can enjoy nearby venues like Concerts at The Sevareid House and the Patrick Henry Recreation Center for entertainment and fitness.
What local services are available near The Graham at Southern Towers for vehicle maintenance?
Auto Detailers of Alexandria and SquareTrade Go iPhone Repair Alexandria are nearby for automotive and mobile repair needs.
Are there parks or nature spots close to The Graham at Southern Towers for outdoor activities?
Yes, Holmes Run Greenway and Parkside At Alexandria offer parks and nature areas ideal for outdoor activities and relaxation.