The Graham at Southern Towers

3.8
443 reviews

Business Details

5021 Seminary Rd, Alexandria, VA
22311, United States
(703) 567-4941
https://www.thegrahamapts.com

About

Apartment Rental AgencyApartment Building
Welcome home to The Graham at Southern Towers, where comfort, convenience, and community come together. Our apartments in Alexandria, VA, offer a modern living experience in the heart of West Alexandria, placing you close to everything while providing the peace of mind that comes with a well-designed home. With thoughtfully selected amenities, responsive service, and a connected location, you’ll enjoy the best of both urban energy and everyday ease.

Location

The Graham at Southern Towers
5021 Seminary Rd, Alexandria, VA
22311, United States

Hours

Reviews

3.8
443 reviews
5 stars
278
4 stars
25
3 stars
12
2 stars
9
1 star
119

What are people saying?

AI-generated from recent customer reviews

Management Issues

Numerous reviews highlighted poor management practices, including unresponsiveness, lack of accountability, and frequent staff turnover.

Maintenance Problems

Residents reported ongoing maintenance issues, including broken elevators, pest infestations, and inadequate responses to urgent concerns.

Customer Service

While some staff members received praise for their helpfulness and professionalism, many reviews indicated a general lack of support and poor communication from management.

Living Conditions

Several reviews mentioned serious concerns about cleanliness, including pest problems and mold, leading to a negative living experience.

Positive Leasing Experience

Despite the overall dissatisfaction, some customers had positive experiences with leasing agents who were described as friendly, knowledgeable, and supportive.
  • MM
    megiare
    Feb 6, 2026
    1.0
    Mold issues are heavy in the Graham building. Black mold can be seen on the vents in the hallway and there's noticeable water damage to the ceilings. Elevators are always breaking down. Guests have to pay for parking and A-1 literally sits in the lot waiting for timers to expire. Cockroaches and mice are worse in some spots -- look for holes or covered up holes landlord special style. Overpriced and nothing luxury about The Southern Towers. They'll keep expecting people to pay more for a 1970s building that's falling apart internally. Just go look elsewhere.
  • MK
    mouad ait khouya
    Feb 6, 2026
    1.0
    When you pay $3,700 for a three-bedroom apartment, you expect a basic level of care and professionalism — not this. We’ve had ongoing leaks for almost two weeks, and instead of fixing the problem properly, management repeatedly shuts off the water and heat without notice. Notices are sent after the water has already been shut off, which defeats the entire purpose of communication. It’s unacceptable to wake up and suddenly be unable to use the bathroom, wash your face, or cook food. These are basic living necessities, not optional services. Even worse, after days of disruption, the issue still isn’t fixed. This level of disregard for residents is unacceptable, especially given the rent being charged.
  • KK
    Khabj
    Feb 5, 2026
    1.0
    I do not recommend living in this building. Last night, the outside temperature was -5°C, and yet the management left residents without heating for the entire night. This is completely unacceptable and unsafe, especially in such cold weather. Heating is a basic necessity, not a luxury. No clear explanation or emergency solution was provided, and tenants were left to deal with freezing conditions on their own. This shows a serious lack of responsibility and concern for residents’ well-being. I strongly advise anyone considering this building to think twice.
  • RR
    RenosNight
    Feb 4, 2026
    1.0
    I am extremely disappointed with my experience at this apartment complex, especially with the leasing office staff. Communication has been consistently poor, and the level of professionalism is lacking. No phone calls are ever answered everything goes straight to voicemail. Messages are left repeatedly with little to no response. Emails are also ignored for long periods of time, and when someone finally does respond, it often feels careless, rushed, or dismissive. The leasing office is frequently listed as “out of office,” yet provides no reliable way for residents to get help when issues arise. There is a clear lack of follow-through and accountability. For a community that expects residents to pay rent on time and comply with strict policies, it’s frustrating that the management does not hold itself to the same standard. Overall, this has been a very stressful and disappointing experience. I would strongly caution anyone considering this apartment complex to think twice if communication, responsiveness, and competent management are important to you.
  • BK
    Bran Keene
    Feb 4, 2026
    1.0
    This property would’ve been better if they hired more responsive staff. Management is very unresponsive, we reached out to them over countless times, Sydney is almost always out, her inbox constantly sends “I’m out of office” emails. The other people are constantly changing. This place is a very difficult place to have a rest of mind. Although the maintenance people are very kind and attentive the leasing office is predatory. There was a lady called Liz who constantly went around and asked people to give her 5 stars, although she was the most unprofessional staff. I would reconsider renting here.

Frequently Asked Questions About The Graham at Southern Towers

What types of apartments are offered at The Graham at Southern Towers?

The Graham at Southern Towers offers modern apartments with thoughtfully selected amenities for a comfortable living experience in Alexandria, VA.

Where is The Graham at Southern Towers located?

It is located at 5201 Seminary Rd, Alexandria, VA 22311, USA.

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