Stratford at Southern Towers

Reviews

• BU

  Belek Marlis uulu

  2 days ago
  1.0
  I’ve lived here for about a year, and I’m officially done. I decided not to renew my lease, and honestly, I can’t wait to leave. The apartments themselves look nice, but the management, leasing office, and staff are an absolute disaster. Hot water and heating get shut off almost every week like it’s normal. Elevators constantly break — there have been times when only one out of four elevators worked for months. Power outages also happen way too often. Parking is another huge problem. In just one year of living here, my car was towed three times for no valid reason, and every single time no one took responsibility. Management just passes the blame and acts like it’s not their problem. Packages go missing all the time, and no one cares. The office staff are rarely on time and are often not even at their desks during business hours. Getting any real help here is frustrating and exhausting. I personally haven’t had direct safety issues, but I did witness a car in the apartment parking lot get all four wheels stolen and left sitting on bricks. That alone says enough. What makes this even more disappointing is how management treats residents. It honestly feels like they don’t care because many people here are immigrants who don’t always complain or push back. Because of that, management seems comfortable being disrespectful and careless about the living conditions in this building. I also took the time to read through past reviews and realized that residents have been complaining about the exact same issues for at least six years. It’s not hard to see that nothing is going to change here, so draw your own conclusions. At the end of the day, it’s your choice, but I strongly do NOT recommend living here. I hope Southern Towers management eventually pays attention, but for me, moving here was easily one of the biggest mistakes I made in 2025.
• EM

  Elisabeth Mukayuhi

  Dec 29, 2025
  1.0
  I initially left a positive review, but after living here longer, it’s only fair to be honest about what we’ve been dealing with. Last week, someone broke into our apartment. We reported it to the police, yet we have received zero follow-up from management. Even more alarming, someone attempted to open our door again a week later. The police said they would review the security camera footage, but there has been no update. We no longer feel safe in our own home. Beyond this serious safety issue, the building has ongoing maintenance problems. The elevators are frequently out of service, which has caused us to miss the bus to work in the mornings. We receive emails almost every other week about the boiler room not functioning, and we regularly experience issues with heat and hot water. Despite keeping our apartment very clean and hiring biweekly cleaners, we have had problems with roaches and mice, likely coming from other parts of the building due to its age. Yes, the apartments are relatively spacious, and most of the staff are polite. However, the constant frustrations—broken elevators, lack of hot water, pest infestations, and an unresolved home invasion—have become unbearable. Most tenants here are immigrants, and it feels as though this is why these conditions are tolerated and tenant rights are not taken seriously. I strongly recommend avoiding this building unless you have no other option.
• LL

  Loloshka Lolo

  Dec 20, 2025
  3.0
  I am always happy of thier maintenance Raul who always helpful and fix the items when it is broken. Thank you Raul.
• NN

  Nawres

  Dec 19, 2025
  1.0
  Bad service
• JG

  James Guinness

  Nov 14, 2025
  1.0
  I have been living in this building since the spring, and the living conditions have been consistently disappointing. For more than half a year, the elevator situation has not been fixed — out of four elevators, usually only one is working. The boiler has also been a constant issue since the summer. It keeps breaking, leaving us without hot water again and again. Water shutoffs happen very often — in the past month alone it happened around three times, and during one of those outages there was no hot water for more than 24 hours. These shutoffs are almost always unexpected, and residents are only informed after the water is already off. On top of all that, there are cockroaches in the building, which makes the living conditions even worse. Overall, the management has not addressed these ongoing problems, and residents continue to experience constant inconvenience.

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