Business Details
About
Apartment BuildingApartment Rental Agency
Welcome to The Ashlawn at Southern Towers Apartments in Alexandria, VA! Just off of I-395, Southern Towers is conveniently located across the street from the Mark Center Transit Station. With a major bus transit hub servicing over 100 buses on-site daily you can get into the city or visit the Pentagon within minutes. Book a tour day and reserve your spot by reaching out Ashlawn at Southern Towers in Alexandria, VA today.
Location
Hours
Reviews
3.7
201 reviews
5 stars
124
4 stars
13
3 stars
7
2 stars3
1 star
54
What are people saying?
AI-generated from recent customer reviews
Management Issues
Many customers reported poor management responsiveness and unprofessional behavior, particularly regarding maintenance and communication.
Maintenance Problems
Frequent complaints about ongoing maintenance issues, including power outages, broken AC units, and pest infestations.
Customer Service
While some staff members, like David and Michelle, received praise for their helpfulness, overall management was criticized for being dismissive and unhelpful.
Living Conditions
Numerous reviews highlighted unsatisfactory living conditions, including cleanliness issues, noise disturbances, and inadequate facilities.
- THTimy HaileselassieNov 14, 20255.0Maintenance staff Jo is very helpful . my tones of work orders handled very fast and well organized.I appreciate you Jo for your out standing customer service .
- SEsaraa eNov 4, 20251.0Absolutely RIDICULOUS. do not move here. The heat is off and on everyday, when it is freezing outside. We have reported this issue continuously and get told it’s because of a pipe issue. How can a pipe issue lead to it turning off and almost the same time everyday?. CLEARLY it’s a lie and they are doing this on purpose. horrible apartment building, and almost everything is broken and needs constant maintenance -0/10.
- RERamona EssilfieNov 3, 20255.0I was looking for a place for myself and I am extremely sick of the place I currently live in. Ashley helped me with a great tour in Ashlawn, she is calm and very patient. She is one of the reasons I applied here.
- AQAle QJul 30, 20251.0THIS IS THE WORST PLACE TO LIVE, please don’t come here. Unfortunately Im stuck here until my lease is over but I wish I can leave soon. The AC is always broken ( in summer time) , electricity comes and goes, we don’t have water, this place is dirty, THE MANAGEMENT IS THE WORST! They always “apologize “ for everything but never do anything about it but when it comes to charge the rent, they are the first ones to send emails about it. The rent is not even cheap for this wacky place. AGAIN don’t come here. I wish I can give 0 stars, this is unacceptable.
- TGThe GlobeJan 10, 20201.0This building is poorly managed, and the experience keeps getting worse. The manager, Michelle, has a terrible attitude — rude, unprofessional, and completely dismissive of tenants' concerns. Instead of helping, she acts like you're bothering her just for asking basic questions or requesting maintenance. Common areas are dirty, repairs take forever (if they even happen), and communication is almost nonexistent. For what we pay, this kind of service is unacceptable. Management needs a serious change, starting with Michelle.
Frequently Asked Questions About Ashlawn at Southern Towers
What is the address of Ashlawn at Southern Towers?
Ashlawn at Southern Towers is located at 4921 Seminary Rd, Alexandria, VA 22311, United States.
What are the office hours for Ashlawn at Southern Towers?
The office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
How can I contact Ashlawn at Southern Towers?
You can contact them by phone at +1 703-567-4920 or at the alternate number +1 855-729-5638.
Where can I find information about apartment floor plans at Ashlawn at Southern Towers?
You can view floor plans on their website at https://www.ashlawnaptsliving.com/floorplans.
Is Ashlawn at Southern Towers close to public transportation?
Yes, it is conveniently located across the street from the Mark Center Transit Station, a major bus hub servicing over 100 buses daily, providing easy access to the city and the Pentagon within minutes.
What nearby amenities are available around Ashlawn at Southern Towers?
Nearby amenities include grocery shopping at Farmers Market MD VA DC, banking services at BB&T and Truist, limo services like AAA Limousine Service, and home cleaning services such as My Gloria's Cleaning Service.
Are there other apartment communities near Ashlawn at Southern Towers?
Yes, nearby apartments include Stratford at Southern Towers, Southern Towers Apartments, Sherwood at Southern Towers, and The Monticello at Southern Towers.
What services does the nearby EZ Driving School offer?
EZ Driving School in Alexandria, VA offers driving education and specialty schooling services to help residents learn to drive safely.
Can I find professional medical services near Ashlawn at Southern Towers?
Yes, Arnold J. Kaplin M.D. LTD offers psychiatric and psychotherapeutic services nearby, and Dr. Andrew Sklar provides dental services in the area.
Where can residents at Ashlawn at Southern Towers get locksmith or hardware services nearby?
Residents can visit KeyMe Locksmiths, which provides locksmith services and hardware supplies close to the community.