Bren Mar Apartments

Reviews

• ML

  Melissa Link

  Apr 17, 2026
  1.0
  To be transparent, I originally provided this complex with 5 stars. The maintenance workers are great. The property is overall well taken care of, however, the leasing office is what changed my rating. Unfortunately in the short time I’ve lived here, the leasing office has gone through 4 property managers. No one seems to stay or they just don’t last long. Each one, tends to know even less about the policies and procedures of the property. This is problematic when your rent is handled through them and they continually drop the ball on communication and follow through. I have now been threatened with a second lease termination notice over short comings of the leasing office. If you want to call to figure it out, good luck. No one answers the phone and when they do, they don’t know the answers to your questions. Stop by the office? Also good luck because they lock the door during “open” hours. If you receive a lease termination notice, that apparently doesn’t mean anything according to them. They just do it to scare the residents into paying. If you have a problem with their rent system, their answer is to figure it out on your own and they won’t be helping you. I would caution you against this property until they are under new, more knowledge, or kinder property managers who care about their community.
• KI

  Kyran Ide

  Jan 23, 2026
  1.0
  Run!!! I lived here for two years, and while I loved my apartment space the cons totally outweighed the pros. First off, the walls are paper thin, want to hear your neighbors TV through the floor of your bedroom? This is the place to live. Other residents will also leave trash in the hallway of the building and steal your packages. Parking is abysmal, if you get home any time AFTER 6pm good luck finding a parking spot! Additionally they don’t get the parking lots plowed when it snows so you better have a shovel otherwise your car will get stuck. I know this because it happened to me TWICE. When I called the property for help they did nothing, I ended up having to call the police. Worst of all the management. While I was living there the property manager changed three times. Terrible every single time, they raise the prices every year by at least $100 if not more.The leasing office people are unprofessional and never actually help. Also good luck getting your security deposit back! I moved out in October and IM STILL WAITING! I have contacted them over and over, now am going to have to resort to taking legal action. Unbelievable. Never ever move here.
• CH

  Christian Harris

  Jan 22, 2026
  1.0
  Lived there for 2 years. Great community, but when I moved out, got $2,000 in extra charges that were added in late, then the Rent Payment app didn’t allow me to pay, so when I emailed I was told they would “get back to me” and they never did, 2 months later another random $1,000 is added and I’m working with the company that is with BrenMar to figure out what happened. Good place to live, but trying to leave you get charged randomly
• RK

  Realtor Antonio Kilpatrick

  Sep 28, 2022
  1.0
  UPDATE: Sure enough, Bren Mar Apts stole from me on my deposit. They deducted $200 for normal wear and tear to 'clean carpet' that had 0 stains AND they promise a FREE carpet clean every year that I never took and they never respond to anyway. Glad I have pictures of my move out and I'm headed to court and the VA Housing Board against these cheaters. Pay no attention to the lip service response below; they NEVER actually reached out to me and I didn't expect them to. You've been warned of the truth!!! Doesn't get much worse than this place! I'm not sure why these buildings aren't condemned??? You can hear EVERY single thing in the apartment above you...it really sounds like the ceiling is falling in and anything else that the tenant is doing. Management is a bunch of liars and had the lying nerve to say 'it's only a few floor boards' and LIED that they were replacing them!!!??? LOL Faith Shumate...LIAR. They never keep employees because they force them to put on a fake front for units that should be demolished. The front security door was jerked open everyday by somebody. Reports to the office; they LIED and said they checked it and it was ok. They NEVER checked anything; I know because I lived right next to the door and was home during COVID. By the time I left; they door was jerked open and the lock jimmied and pried open. Did they even bother to check...NO! The final straw is the property manage Sakinah Savoy LYING again that they are taking $400 of my deposit for carpet and bathroom clean??? The carpet was cleaned and had normal wear & tear (MAYBE) and the bathroom was re-painted. SO...I KNOW that's a lie!!! The good thing is that I have pictures of everything. The management has always treated me (and other tenants) like 2nd rate citizens in the way they talk and LIE to you. Calls to Dwoskin Mgmt reveal that they hide behind voice mails, fail to return your calls, and also LIE. I'm glad that I know the law and I plan to use it, if they attempt to steal ANY of my deposit, as others have said right here in these reviews. MAY be cheaper than other places, but not the place for peace, quiet, and good management!
• KR

  K R

  Mar 8, 2022
  1.0
  Just beware when you move out. They charge you for a bunch of extra stuff and you basically end up paying another month of rents worth of money.

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