Business Details
About
Apartment Building
Amenity-rich living awaits at Shadowbrook Apartments. Situated near Valley Fair Mall in West Valley City, Utah, our studio, one, and two bedroom apartments place you within easy reach of food, fun, shopping, and more. Just minutes from downtown Salt Lake City, our newly renovated apartment homes boast upscale features like vaulted ceilings, warm wood-style flooring, and a cozy fireplace. Beyond your door, treat yourself to vibrant amenities, including a refreshing swimming pool, fitness center, and onsite dog park. All this and more comes at an unbeatable price.
Location
Hours
Reviews
3.3
298 reviews
5 stars
138
4 stars
30
3 stars
10
2 stars
17
1 star
103
What are people saying?
AI-generated from recent customer reviews
Staff Responsiveness
Many customers praised the staff for being friendly, helpful, and responsive to maintenance requests.
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including slow response times and unresolved issues.
Living Conditions
Several customers reported poor living conditions, including issues with cleanliness, noise, and pest problems.
High Costs
Many reviews mentioned that the apartments are overpriced for the quality and condition of the units.
Mixed Experiences
While some residents enjoyed their time and felt at home, others expressed dissatisfaction with management and overall living conditions.
- APAndres PabonNov 25, 20255.0Excelente atención muy amable el personal buen servicio en general, gracias a Stephanie por habernos ayudado a mudarnos!
- MGMason GarrettNov 24, 20251.0If I could put 0 stars I would. 100% don’t recommend these apartments at all! At least half the people that live here are dealers and the ceilings are VERY thin to the point you can hear conversations above you. Had issues with our upstairs neighbors where they would blast music non stop and called the front office at LEAST 14 times about them to tell them to turn it down cause I work from home which you guessed it, they did nothing. Only one time did they come over to hear it for themselves and agreed with us that it was too loud and yet they are STILL doing it. Horrible team that can’t even help you out when you need it most
- LVLia VegaNov 20, 20251.0Es un pésimo apartamento, se inunda y no te ayudan . La señorita que habla español es muy hipócrita, te habla bien y después te trata pésimo. No recomiendo vivir aqui.
- AAAjNov 11, 20255.010/10 apartments come get a place here
- RRRuth RiverosNov 6, 20251.0Es lo peor , estuvo bueno hasta que llego la nueva asistente , es lo peor me quieren cobrar un bill por limpiar el desagüe ya que supuestamente nosotros lo hicimos es una grosera , no recomiendo . Estuvimos viviendo en la sala por 3 semanas y te cobran de mas al momento de finalizar el contrato . No recomiendo vivir aquí y mas cuando tienen hijos . Por que no te resolverán nada , si el problema por casualidad es un viernes te responden vendremos el lunes y la llamada de emergencia nunca responden .