Management Issues
Many reviews highlighted poor management practices, including unresponsiveness, rude behavior, and a lack of support for tenants.
Maintenance Concerns
Customers frequently reported slow response times for maintenance requests and inadequate repairs, leading to ongoing issues.
Hidden Fees
Numerous tenants expressed frustration over unexpected fees and charges that significantly increased their overall costs.
Noise and Safety
Several reviews mentioned issues with noise from neighbors and safety concerns related to the presence of homeless individuals in the area.
Positive Staff Interactions
Despite the negative feedback, some tenants praised specific staff members for their helpfulness and professionalism.