Staff Performance
Customers consistently praised the staff, particularly Joy and Lexy, for their friendliness, professionalism, and responsiveness to tenant needs.
Cleanliness and Maintenance
Many reviews highlighted the cleanliness of the property and the promptness of maintenance staff in addressing issues, although some tenants reported ongoing pest problems.
Community Atmosphere
The overall atmosphere of the community was described as friendly and welcoming, with many residents enjoying the peaceful environment.
Rent Concerns
Several reviews expressed dissatisfaction with rising rent prices and additional fees, indicating a perception of high costs relative to the quality of living conditions.
Safety Issues
Some tenants reported safety concerns, including noise disturbances and incidents of crime, suggesting a need for improved security measures.