Brickside Heights

Reviews

• HI

  Harsha vardhan INJARAPU

  Jan 3, 2026
  1.0
  Please Read before you get into this apartment - I have lived in Utah for the past four years and stayed in several different apartment communities, and Brickside Heights has by far been the worst in terms of management and service. The leasing office is often unattended, making it very difficult to get help when needed. Maintenance requests can take two days or more to be addressed, and sometimes there is no response at all. The apartment corridors are rarely cleaned, and overall upkeep is very poor. The air conditioner was extremely noisy—more like a high-speed turbine—making it feel like sleeping in the middle of a factory. On top of that, the building uses a third-party trash service with a very small shared bin for all residents. The bin fills up within a day or a day and a half, trash pickup happens only 3–4 times a week, and when the bin overflows, residents are charged extra. Our trash bill was usually $35–$55, and when someone moved out and left unwanted items near the bin, it increased to $60–$65—even though it wasn’t our trash. The apartment uses an app for door locking and unlocking, but it frequently does not work. When we reported this issue, management responded by saying they were not the ones who built the app, which is neither helpful nor acceptable. As residents, we reach out to management to resolve problems, not to be redirected. The only positive aspect of this apartment is the gym, but even that is not proactively maintained. From day one, some equipment did not work. We also had to call multiple times just to get water bottles refilled and towels restocked. Nothing seems to be checked or maintained unless residents point it out. Another major issue is package delivery. There is no guarantee for deliveries from Walmart, Costco, or Instacart. Only FedEx and Amazon seem to have consistent access to the building, which is very inconvenient for residents. Overall, the service here feels like residents must constantly remind management of basic responsibilities, despite paying rent and service fees. The only thing we can do at this point is advise others to think very carefully before choosing this apartment. Don’t choose this place based on looks alone or how you are treated during the tour—every apartment management presents themselves well to attract customers. Unfortunately, the reality after moving in is very different. Don’t make the same mistake we did. Thankyou, HI
• LC

  Lisa Carmazzi

  Dec 19, 2025
  5.0
  If you work from home, you have to come and check this community out!! Even if you don't work from home, it is a must see!! The modern feel, the gym, I just love it here!
• DN

  Dawn Nell

  Dec 17, 2025
  5.0
  Brickside Heights in Millcreek is a beautiful new construction in an excellent location, and Ian is so helpful and great! The design, layout, and overall vibe of the community really stand out. It’s modern, clean, and a great place to call home. Ian and Gracie are amazing!
• JS

  Jennifer Suman

  Dec 16, 2025
  5.0
  Brickside Heights is awesome! The industrial vibe is super cool, the renovations are fresh and modern, and the fitness center is amazing. The whole place just feels lively and well-designed—it’s easy to see why people love it here.
• BD

  Brooke Denkers

  Dec 16, 2025
  5.0
  Wow! I was so impressed with the new building that’s under construction. The finishings are gorgeous and that penthouse apartment?! So excited for it to open officially!

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