Brickside Heights

Reviews

• PN

  Parker Nelson

  1 day ago
  1.0
  DO NOT MOVE INTO THIS PLACE My fiance and I were scammed into signing a lease for the brickyard unit which states 520 square feet. Upon measuring the square footage after moving from another state and signing the lease, it was only 320 square feet without closet (like advertised). They never refunded our security deposit or application fees even though there were material differences on what was advertised versus what was delivered. Cosmetically, this was also a terrible unit. There were two large columns/posts in the studio which were not disclosed (alongside no closet or hallway) which were included on the description. Avoid this place as a whole. They will steal your money and not return it. Also incredibly slow to respond and do not care about customer service.
• TR

  Tara R

  1 day ago
  1.0
  DO NOT MOVE INTO THIS PLACE My fiance and I were scammed into signing a lease for the brickyard unit which states 520 square feet. Upon measuring the square footage after moving from another state and signing the lease, it was only 320 square feet without closet (like advertised). They never refunded our security deposit or application fees even though there were material differences on what was advertised versus what was delivered. Cosmetically, this was also a terrible unit. There were two large columns/posts in the studio which were not disclosed (alongside no closet or hallway) which were included on the description. Avoid this place as a whole. They will steal your money and not return it. Also incredibly slow to respond and do not care about customer service.
• LG

  Luke Grant

  Mar 4, 2026
  5.0
  Hada and Ian were great while touring! Super helpful! The new building is really well done.
• DA

  Danielle Addicott

  Mar 3, 2026
  5.0
  Overall, this has been a really positive place to live. The property is well maintained, the atmosphere feels comfortable, and things are generally handled in a timely manner. The leasing office has been helpful throughout my time here, and Ian in particular has been amazing. He’s always responsive, friendly, and goes the extra mile to make sure any questions or concerns are taken care of. Having someone that attentive makes a big difference.
• HI

  Harsha vardhan INJARAPU

  Jan 3, 2026
  1.0
  Please Read before you get into this apartment - I have lived in Utah for the past four years and stayed in several different apartment communities, and Brickside Heights has by far been the worst in terms of management and service. The leasing office is often unattended, making it very difficult to get help when needed. Maintenance requests can take two days or more to be addressed, and sometimes there is no response at all. The apartment corridors are rarely cleaned, and overall upkeep is very poor. The air conditioner was extremely noisy—more like a high-speed turbine—making it feel like sleeping in the middle of a factory. On top of that, the building uses a third-party trash service with a very small shared bin for all residents. The bin fills up within a day or a day and a half, trash pickup happens only 3–4 times a week, and when the bin overflows, residents are charged extra. Our trash bill was usually $35–$55, and when someone moved out and left unwanted items near the bin, it increased to $60–$65—even though it wasn’t our trash. The apartment uses an app for door locking and unlocking, but it frequently does not work. When we reported this issue, management responded by saying they were not the ones who built the app, which is neither helpful nor acceptable. As residents, we reach out to management to resolve problems, not to be redirected. The only positive aspect of this apartment is the gym, but even that is not proactively maintained. From day one, some equipment did not work. We also had to call multiple times just to get water bottles refilled and towels restocked. Nothing seems to be checked or maintained unless residents point it out. Another major issue is package delivery. There is no guarantee for deliveries from Walmart, Costco, or Instacart. Only FedEx and Amazon seem to have consistent access to the building, which is very inconvenient for residents. Overall, the service here feels like residents must constantly remind management of basic responsibilities, despite paying rent and service fees. The only thing we can do at this point is advise others to think very carefully before choosing this apartment. Don’t choose this place based on looks alone or how you are treated during the tour—every apartment management presents themselves well to attract customers. Unfortunately, the reality after moving in is very different. Don’t make the same mistake we did. Thankyou, HI

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