Bluffs Apartments

Reviews

• JL

  Jenna Lorence

  Feb 10, 2026
  1.0
  Absolutely the worst place we have ever had to live. I don’t even know where to start. First off if you are thinking of moving here.. don’t. It’s a complete joke. We have been here almost 3 years and they have undergone new management 4 to 5 times. Also there is no management. Like literally you can’t talk to anyone only the front girl. She gives only an email to use and I have sent countless emails for different things and not one reply. It’s dirty and so gross in the walk ways through the halls. It’s almost impossible to get anyone to come and fix anything ever. We haven’t had heat in two years nor a working dish washer. Things started falling apart the minute we walked in our apartment. No one cares at all around here. If you are late on rent they will send you to an awful collection agency that makes it almost IMPOSSIBLE to catch up and doubles almost triples the amount with legal fees. It’s beyond stressful living here. We have not had one good experience since moving in and can mot wait to get the hell out of here!!!!
• CO

  Colby Orton

  Dec 19, 2025
  1.0
  When moving in, the manager told us we could use ACH payment for the security deposit on the day of move in to get our keys. When I showed up, they said only checks are accepted so I had to leave all my U-Haul and all my family helping us move to get a cashiers check from the bank. Then, they couldn’t figure out what apartment was ours and assigned us a random apartment that was empty, it wasn’t even fully cleaned. In July, the air conditioning fully stopped working. We called them daily and they said they’d fix it. My pregnant wife and toddler could not stay in the apartment we were paying for and had to stay with family. They didn’t fix the air conditioning for fourteen days after it was reported and our unit was at 90 degrees by 4pm every day, which is inhumane. After moving out, they claimed we owed them $300 to repaint the apartment and said we had ten days to pay it. 7 days later, we went to the property management office at 3pm and waited for 45 minutes. No one showed up. We went back the next day and were informed that we were sent to collections last week, just two days after the email saying I had ten days was sent. I attempted to call the accounting department who is refusing to take my call. Due to being sent to collections early and their constant refusal to assist us, we plan to take this company to small claims court. I cannot state how disgusting this company is. I would rather be homeless than rent for them. I hope you look elsewhere and stay as far away from this scum as possible.
• JJ

  J

  Dec 1, 2025
  1.0
  It concerns me reading all these negative reviews the past 8 months, all telling the same stories and NOTHING has been done to the apartment complex, to the tenants to ensure them there safety in all measures and firing a few employees who have helped this place get to where it is. I can't believe the neglect this place is having and doing to people. People work hard for what they pay and try to provide a nice place for their families and it's to hard for management and maintenance to comprehend. I surely hope and pray this will get better. It's sad so many are going through this, living here. I've experienced ALL that is mentioned numerous times from this place. Had conversations with management, new management and all the above and broken promises. No wonder people are moving out. Hope it gets better before it gets worse.
• MG

  Mark Garcia

  Nov 24, 2025
  1.0
  poor costumer service.
• MM

  Modern_Nostalgia_777

  Mar 8, 2025
  1.0
  I lived there from February 2020 to Jan 2025. I lived in building B had a roofer fall through the roof into my living room. When I transferred to building F to get a bigger apartment I ended up being put in an apartment that was not ready and they gave me the keys without signing the lease it was not cleaned several things were broken or needing fixed I ended up with a co2 leak shortly after moving into bld F the fire department had to shut off the gas because no one could reach maintenance on the emergency line and me and my 3 kids were sent to ER to be treated for CO2 poisoning because of how high the levels were in our apartment. The management didn't say anything to me for a few days after this incident after I had let them know what happened that night with a voicemail and email. After that we had a leak coming from the light fixture above our kitchen table multiple times, we had water coming out of our heater vents in the kitchen, we had black mold growing in the utility closet making me and my 3 kids extremely sick. Our fridge quit working and needed replaced. On top of that we had another leak in the hallway bathroom from the light fixture for a couple weeks and maintenance finally comes over takes my light fixture off and comes back a week later out a bucket under it and said they needed to change the water valve so the maintenance guy Roy ended up forgetting to shut off a water main he said due to lack of sleep and when the plumber arrived he cut the pipe to change the valve and hot water poured into my apartment for almost 45 mins and flooded all the way from the hallway to each bedroom to the living room, kitchen to my front door. Maintenance guys Roy and Steve vaccumed up the water and Steve brought some fans. I have video footage and photos of all of this. Shortly after we started getting mold growing in the hallway bathroom, my daughter's room baseboards and more black mold growing up the walls in the utility closet and another leak in the master bedroom that they had to cut out and fix. My upstairs neighbors ended up with pneumonia from the entire bathroom floor below them and above me having inches of black mold like a giant floor of mold from a leak they ended up moving. I let the office know and different management multiple times that after 2 yrs of living in building F and giving multiple Drs notes from my kids pediatrician and my rheumatologist, my asthma and allergy specialists nothing has been done just shrugged off like it's not a big deal and pay for it myself. It's a low income apartment. The new manager, Jane said they would do a mold test. A few weeks later. Never gave me the results.. I also did a radon test here with results being highly elevated and nothing was ever done about that. I was treated very poorly by the maintenance guy Roy he put off several requests came to my house and yelled at me multiple times for putting in work orders saying he is too busy or don't complain you will get me in trouble cussing me out. He gave me his personal cell number and asked me not to submit requests and never once cleaned up a mess from the work he did in my apartment telling me to use some elbow grease and do it myself. I never received my security deposit, I never received my move out costs, nothing. As for Jane the manager she was great to work with treated me like a person she was Always professional, kind and respectful. I was pepper sprayed by a neighbor lady in bldg K who almost ran me and my son over at the bus stop and I went to talk to her and instead of talking she just looked like she was going to punch me for saying, "hey, I don't know if you seen me and my son at the bus stop." instead of talking she just reached for pepper spray with her dog on a leash lunged towards me and my child and sprayed me in the eyes while holding my son's hand. I did call the police about this incident and my son has been in therapy since. SO many other things happened here I won't mention. But be careful renting here.

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