Management
The management team, particularly Jett and Olivia, received praise for their helpfulness and responsiveness, although some customers reported poor communication and unresolved issues.
Maintenance
The maintenance team is frequently commended for their quick and efficient service, addressing issues promptly and effectively.
Amenities
While many residents appreciate the apartment layouts and amenities, there are complaints about the condition of the gym equipment and the cleanliness of common areas, particularly regarding dog waste.
Safety Concerns
Several reviews highlighted increasing safety issues, including crime and inadequate responses from management regarding security.
Pricing Issues
Customers expressed frustration over rising rent prices and additional fees that were not clearly communicated during the leasing process.