Charleston Arbors is a Project-Based Section 8 high-rise apartment building located in beautiful downtown Charleston, WV. Our building is located along Elk River within one mile of the Charleston Town Center Mall, Charleston Coliseum & Convention Center, Kroger, Greyhound bus station, and much more. We have 204 one and two-bedroom apartments designated for elderly and persons with disabilities, each equipped with a refrigerator, range, new kitchen cabinets, and central air conditioning. Our building also includes a social services coordinator for our residents, onsite laundry facilities, and even an onsite business center with computers for our residents to use.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.