A Steve & Laurel Brown Signature Residence: The Brownstone on Old Sauk is unlike other luxury apartments in Madison, Wisconsin. The apartments been designed to provide you with a living experience that is comparable to being in a luxury condominium home. This beautiful property achieves luxury by paying attention to the details and by providing you with prompt, courteous service. Each of the sixty studio, one- and two-bedroom apartments includes in-unit laundry, hardwood floors, stand-alone bathroom vanities, Kohler faucets, and stainless steel appliances, including a range-hood microwave and dishwasher. The property offers a quality living experience in a beautifully designed space.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.